Originally Posted by videobruce
It wasn't a matter of improving it, it was a matter of it actually working. 20 months ago to answer the question.
You can also try formatting it in your PC. Have you read post 2??
As far as the rebooting, try a manual time set and disconnect the Ethernet cable for the tome being. I assume this is OTA, have you tried different stations?
As far as the rebooting, try a manual time set and disconnect the Ethernet cable for the tome being. I assume this is OTA, have you tried different stations?[/quote]
Thanks Videobruce for trying to help me. It really is frustrating, considering that there isn't just one or two issues I'm working with. Yes, I have tried recording several different channels . . . and I've tried recording to one tuner at a time and to both concurrently -- and there is never success.
I now know with certainty that my unit is defective. As I mentioned, the unit is making several video files for each show it records. I figured it was a problem when using either the OTA or the Ethernet for the clock time. Tonight I set the clock manually and took a new hard drive (which was recognized by the VRX2 with the NTFS formatting on the drive) and then started to reformat to the Linux EXT2 format. Things didn't go well.
After several minutes the machine rebooted in the middle of formatting. Not good. Before trying again I reformated toNTSF on my PC. The second time, the unit rebooted during the the reformatting.This rebooting during the reformatting is likely why I'm getting several video files per single program recorded -- it is rebooting during recording too - thus making a new file with each reboot. I thought the unit was rebooting due to a problem syncing with OTA time or the time from an Ethernet connection. The rebooting is definitely happening often - but intermittently.
I've had conversations with the same person who usually answers calls at ePVision. I have tried everything they've requested to get this thing working. But, I certainly didn't get the feeling when I asked about getting a replacement that this was going to be an easy task. I couldn't get a clear answer about warranty service / replacement.
I am going to head to the dealer tomorrow, since it's clear now exactly what the problem is. Has anyone had to deal with a service related issue, or needed a replacement from a dealer or ePVision?