Originally Posted by Tom Grooms
ya sold me, I'm calling now
I will be honest with you. As soon as Comcast jacks up my price from whatever promotion I am on, I will dump them. When I singed up for Comcast about 6 months ago, they told me I could not get the X1. The installer (Not a Comcast employee) asked me why I did not get the X1. I told him that it was not available in my area. He gave me a queer look and then when the regular box he brought in did not work, he went out to his truck and bought me in the X1 one box and when he hooked it up and registered it and it worked and he left it.. I don't have triple play, just TV and internet. I don't even think that Comcast knows what box I have.
But getting back to the canceling.
For me, there is only one advantage Comcast has over the Direct TV I had removed and that was the 4 recordings at once. The only other thing I think is better is the on demand, but I don't use it so it's not a factor for me. But now I understand that Direct had a DVR that does 4 recordings at once. And it will be nice to hit a button and advance 12 hours in the guide.
I admit that the 100 bugs this thing had when I got it is now down to about 10 (Yes I am exaggerating) but there are still bugs. And if your one of those people that expect things to work exactly like they are supposed to all the time, they don't. If this was a car, consumer reports would give it a do not buy rating. I had thought that the bugs I had were because my area did not support the X-1, but then when I found this site, they bugs were the same ones that everyone else had. I thing the only reason they are not rolling these boxes out to whoever wants them is that they don't have enough.
But eat the phone, get the triple play. the price is still worth it. and when your promotion runs out, dump the phone, I double that they will make you turn in your X1. This will help defer the price increase. If I had to get the phone I would. I have a 12 buck a month Vonage line for my wifes fax that I can turn off at any time if I was forced to and then hook her fax up to that. I would just port the number.
Good luck with what ever you do.