Official* Xfinity X1 STB Thread - Page 73 - AVS Forum | Home Theater Discussions And Reviews

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post #2161 of 2331 Old 02-28-2016, 09:13 AM
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So I got my X1 system installed. Dolby Digital works fine although the whole system is non-intuitive. The only setting you have is under audio to select HDMI surround..but that setting reverts back to stereo (I assume because my HDMI is directly connected to my TV). Before choosing that setting my optical was not 5.1 but after setting it once it was. It does not seem to matter it reverts back to stereo. Of course optical output is not even in a menu. Also, when guy installed two of my boxes they did not support RF which is a requirement for me in my home theater. He was not aware that there is an adapter for the 150 box which I had to install myself later…only because I found the info on the internet. Took 3 or 4 tries to get guide clock to know I am in Denver not New York (by pulling power). Also used the trick (internet of course) to get a 30 second jump using page button (by using code “exit exit exit 0030”). Other than that seems to work ok…I like the whole house DVR.
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post #2162 of 2331 Old 03-08-2016, 07:43 AM
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I've had FIOS since 08 (1 year with server-client system now) and was researching recently to make sure i'm with the best option out there for me.

Although the X1 box looks great aestetically...the reviews of XFinity look as though the product is still inferior to FIOS and full of functionality issues.

I had both services on at my house for 2 weeks and FIOS was easily the better video, audio and functionality...Looks like that has not changed.

The only aspect of my FIOS i dont like is that every 10 days or so I need to run a "FIX FIOS TV" issue task that cleans out memory to prevent slowed response from remote commands and guide surfing.

Love for all things Hi-def...Losing count; 200 plus bluray, 500 plus dvd, 30 plus HDdvd and a rapidly growing 50 plus in the cloud.

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post #2163 of 2331 Old 03-08-2016, 11:27 AM
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I've never had FIOS, so I can't compare there. But I think the number one reason the X1 experience as a whole isn't as good as it could be is Comcast cheaped out on the hardware.

The 500 GB hard drives, wimpy GPU and RAM, especially apparent on the weaker client boxes.

The capital outlay of this nature must be eye watering even for a very large company.
But had they shelled out a few more bucks here and there the X1 software development kit could have been exceptional.

Still, it is progress over the previous system we endured with.
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post #2164 of 2331 Old 03-13-2016, 10:03 PM
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I'm in Livermore/Pleasanton/Dublin near the San Francisco Bay Area.

Upgraded to an Arris X-1 around Feb 18th. Ever since then it has rebooted around 2:30-3:00am almost every morning, this morning it did twice in a row which was a first. Is this still normal in this area?

A couple of days ago the guide started losing the channel logos but seem come back after a while.

ZZ
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post #2165 of 2331 Old 03-14-2016, 12:28 AM
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The daily reboots are normal. I have two X1 DVR's, and they reboot from around 2-3 AM each day (the client boxes do also). I'm not sure yours would reboot twice, though.

What annoys me is that the client and the DVR do not communicate with each other before one or the other restarts. I'm a night owl. It would be nice if the system would check to see if any DVR content is being played before automatically initiating a reboot. Or at least move it to later in the morning.
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post #2166 of 2331 Old 04-06-2016, 07:51 PM
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Question

Just became an X1 convert and am saddened to see box output resolution via HDMI is limited to 1080x or 720p with no option for native. Since I use my comp to record via HDMI the old RNG150 which allowed for a native (and hybrid) output option meant I could capture at 720x480 & 528x480. Even recording 720p content upconverted to 1080x isn't optimum, would rather have it at 720p.

Looking at past questions/replies on this subject it seems there was no intention for this dumbed down "cutting edged" "smart" component to have the ability to do so. Might there have been any change to this since the last posting on this subject? I see they've added some new/returning features based on user pressure since the roll-out. If not, can anyone offer a workaround I'm yet to think of?
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post #2167 of 2331 Old 04-08-2016, 02:41 AM
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X1 disk upgrade

Quote:
Originally Posted by CaptainVideoJW View Post
I cloned the 500 GB drive in the X1 to a 2 TB drive. I put the 2 TB drive back into the X1 and it works, DVR recordings are intact. The problem is that I don't know how to extend the partition that holds the recordings. Tried lots of software.
If there is still any interest in this, I can tell you how I expanded the drive on my Pace XG1, but I am worried that the control of the device by the "cloud" and recording sync will limit the usefulness in the long term. The space used meter on my xfinitytv MyDVR page shows I've used only 18% of the upgraded 1.8TB space in the media partition, but the xtv page says I'm at 100%, so I suspect the cloud controller may tell the DVR to delete recordings or not record something that is scheduled, even though the DVR itself is fine and happy.

As I have found no information whatsoever about the on disk layout used in these devices, and still don't understand what the partitions do, or even if this will lead to some weird corruption at some point because the garbage left behind in the expanded space from moving things around, I cannot recommend anyone try this unless you fully understand the risk of loosing all future recordings, risk that CC will notice you've used too much space, risk of damage to leased hardware, etc. I myself will probably put the 500GB disk back eventually, just because of the cloud sync space issue, but wanted to share this for future researchers.

Standard disclaimer applies that this, like so many other DVRs which can be expanded with replacing the disk, is only about increasing storage of content which we are legitimately licensed to view and record, and no attempt is made to bypass security of the device or modify it in such a way to decrypt or access recording data, violate copyrights, or any other action prohibited by law.

The disk in my device was a Seagate ST3500312CS, 500GB DVR disk partitioned as:
Code:
=>       34  976773101  da3  GPT  (500G)
         34       2014       - free -  (1.0M)
       2048  933227253    1  Media  (445G)
  933229301       1291       - free -  (646K)
  933230592   20970229    2  Data  (10G)
  954200821       1291       - free -  (646K)
  954202112   10484469    3  Temp fsroot  (5.0G)
  964686581       1291       - free -  (646K)
  964687872    8387317    5  Swap  (4.0G)
  973075189       1291       - free -  (646K)
  973076480    2095861    6  CDL Scratch  (1.0G)
  975172341       1291       - free -  (646K)
  975173632      29429    7  Signature  (14M)
  975203061       1291       - free -  (646K)
  975204352    1568783    8  rootfs  (766M)
I started with a straight "dd" clone of the disk onto a 2TB ST2000DM001 I had laying around,
and made sure the DVR would boot from it, but as others mentioned, it didn't find the extra space.

Using "gparted" under linux, in order to move around the partitions on the new disk, I reformatted
the partitions with unknown type to fat32 or fat16 (media, cdl scratch, and signature) also the xfs data partition.
As my replacement disk is 4k-AF, I also upsized all the partitions to align on 1MB boundaries.
I don't know if those free space areas between partition are important, but I eliminated all of them
to get a clean partition alignment and just because it bugged me. So far it seems fine.

move part8 rootfs to end of disk, round up to 768mb
move part7 signature to end of free space, round up to 16mb
move part6 cdl to end of free space, round up to 1gb
move part5 swap to end of free space, round up to 4096mb
move part3 temp to end of free space, round up to 5120mb
move part2 data to end of free space, round up to 10240mb
expand part1 media to fill free space (mine was 1.8TB)

reformat data as xfs
clear format on media, cdl scratch, signature
ensure all partitions keep the same flags (microsoft something data?)

next, dd each individual partition from the original disk over the top of the matching partition
on the new disk. media will be short, and I don't know if that will eventually cause problems,
so in my case I did a factory reset, with hope that it triggers a reformat of the partition.
I don't know if it is required, but this was my first attempt, so trying to play it safe.

install new disk into the dvr and boot
once it is fully loaded, perform a factory reset (these steps worked for my Pace XG1)

Press and Hold front panel power button for 2 seconds and release,
Press "OK", Press Right arrow, Press Down arrow,
Press the front panel power button

Once it recovers, you should have 1.8tb for video storage instead of 450gb.
You will need to reenter account number and reconfigure all settings.
Any previously recorded shows are lost.
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post #2168 of 2331 Old 04-11-2016, 03:30 PM
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Hello,
Is anyone aware of how I could get the rack mountable X1 box like the one in the link below? I called Comcast and they didn't seem to know what I was talking about.
[URL="http://www.multichannel.com/news/content/comcast-makes-x1-box-home-theater-aficionados/394607"]

http://www.multichannel.com/news/con...ionados/394607
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post #2169 of 2331 Old 04-11-2016, 04:07 PM
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Quote:
Originally Posted by rob020880 View Post
Hello,
Is anyone aware of how I could get the rack mountable X1 box like the one in the link below? I called Comcast and they didn't seem to know what I was talking about.
[URL="http://www.multichannel.com/news/content/comcast-makes-x1-box-home-theater-aficionados/394607"]

http://www.multichannel.com/news/con...ionados/394607
Try contacting a custom installer. Just a thought. Comcast rarely knows what they are talking about.

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post #2170 of 2331 Old 04-16-2016, 01:28 PM
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Resolution Settings

Regarding this system lacking a "native resolution" setting, is there a rule of thumb to use when choosing between 720p, 1080p and 1080i ? My TV can obviously handle all three settings. Thanks for the help.
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post #2171 of 2331 Old 04-16-2016, 02:21 PM
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Quote:
Originally Posted by Casio750 View Post
Regarding this system lacking a "native resolution" setting, is there a rule of thumb to use when choosing between 720p, 1080p and 1080i?
The rule of thumb is to test all three to see which looks best with the equipment you have (both your TV and the cable box).

Without "native", be sure to try 1080p to see how you like it. If your TV has overscan disabled, this would have the cable box doing all the deinterlacing and rescaling, and generally rescaling is best done only once, if possible, and preferably without unnecessary loss of data. (At the moment I have my non-X1 HD-DVR set to output 1080p to the TV.)

But also try 720p and 1080i to see which produces the best overall results for the mix of channels and content your household actually watches on the equipment (TV and cable box) you currently have.

No cable station broadcasts 1080p; about 20-25% of the HD channels are 720p (ABC, Disney, ESPN, Fox, most sports channels) and 75-80% are 1080i (CBS, NBC, most movie channels). (See List of current American high-definition channels.) No channel that I am aware of had opted to broadcast 1080p. However, I have come across a few video-on-demand movies that are 1080p/24.

So, during your testing, if you test 720p, take a look at 1080i stations to see how they look; and likewise when testing 1080i, take a look at 720p stations. Generally, stations had opted for different resolutions because 720p did better with lots of action like sports (less blurring than one gets with an interlaced signal) and 1080i had sharper resolution when there was limited motion. So that tells me that if you force a conversion of a 1080i station to 720p in the cable box, you will lose a bit of resolution, and if you force a conversion of a 720p station to 1080i action scenes like a football play may look a bit off (more blur or, hopefully not, seeing a comb effect as every other line gets updated).

With the (non-X1) equipment I have, I found "native" produces the absolute best PQ, but 1080p is a very close second (and also avoids the delays when switching between channels of different resolutions, and lets me use the HD-DVR's zoom instead of mucking with the TV's zoom and making the DVR menus useless until I unzoom the TV, whereas the DVR's zoom steps out of the way when I drill into the DVR menus and automatically quits the zoom when switching to a different channel).

Bottom line, try all three (1080p, 1080i, 720p) to see which produces the best overall results for your equipment and the content you typically watch.
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post #2172 of 2331 Old 04-16-2016, 06:03 PM
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Thanks for the tips, Mark. I'll work through them. Now if I just had 2 identicle tv's and DVR's so I could do a live, side by side comparison http://www.avsforum.com/forum/images/editor/smilie.gif
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post #2173 of 2331 Old 04-18-2016, 08:43 AM
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The X1 box has an excellent upscaler to 1080p. Choosing any other resolution would actually diminish the native resolution conversion on a 1080p or 4K set. If you have a 1080p or 4K set all content is upscaled to the TVs native resolution. 1080i content converted to 720p would loose resolution. 720p converted to 1080i would also loose picture resolution.
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post #2174 of 2331 Old 04-22-2016, 01:26 PM - Thread Starter
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hello all,


any blue screen issues? first the remote has this delay thing and now blue screen before the picture comes on.

June
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post #2175 of 2331 Old 04-24-2016, 10:56 PM
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Quote:
Originally Posted by donaldsonjune View Post
hello all,


any blue screen issues? first the remote has this delay thing and now blue screen before the picture comes on.
Are you using a cheap HDMI cable? I found when I used cheap, I would frequently encounter this handshake issue. Only line that I do not use cheap HDMI is the one from X1 box to the TV itself. Less delay during the handshake.
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post #2176 of 2331 Old 05-03-2016, 08:17 AM - Thread Starter
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tkoui,


I'm using amazon high speed hdmi cables.

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post #2177 of 2331 Old 05-08-2016, 10:46 PM
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Quote:
Originally Posted by donaldsonjune View Post
tkoui,


I'm using amazon high speed hdmi cables.
If it is that bothersome, switch to MonsterCable. [insert jeers from the masses]
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post #2178 of 2331 Old 05-26-2016, 08:15 PM
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Quote:
Originally Posted by ZeggyZon View Post
I'm in Livermore/Pleasanton/Dublin near the San Francisco Bay Area.

Upgraded to an Arris X-1 around Feb 18th. Ever since then it has rebooted around 2:30-3:00am almost every morning, this morning it did twice in a row which was a first. Is this still normal in this area?

A couple of days ago the guide started losing the channel logos but seem come back after a while.

ZZ
I live not too far from you in Benica and work in Pleasanton but I don't think it's an area thing. It's just part of X1. I think it's to install updates, fixes, etc. I don't keep a very close eye on it but I've never noticed in happening every night.
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post #2179 of 2331 Old 05-27-2016, 03:52 PM
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Hope this is the spot to post something like this. I had Xfinity installed last week and was wondering if this is normal or should the image quality be the same on all boxes. Basically what I am seeing is far less quality on the 2 remote boxes vs. the bigger XG1-A box no matter what TV.

Main box: XG1-A Arris MX011ANM
remote boxes: XiD-C Cisco CXD01ANI (I think they call them Xi3)
Split/boost: EV01-5-U/U
Modem: my own

When the tech left he said I was borderline needing a booster but he put one in just to be safe and in case I add TV's

What happened was I went to watch The Walking Dead on demand and the quality was really bad. I know The Walking Dead is grainy as it is but it was bad. I also tested Game of Thrones and a few others. I worried that I took a step down in quality from DirecTV. I went upstairs (XG1 box) to check it and see and it looked much better. The variables would be the TV, HDMI and the box. So time to eleminate the variables. I took the box from the basement and switched it with the one upsatirs. As I shuffled boxes around, no matter what TV the XG1 was hooked up to the quality was what I expect - pretty good. The TV's with the XiD-C remote boxes was bad.

So, is this just how these boxes are? Is it a wiring issue? Perhaps there are newer, better boxes?

For what it is worth I see no other issues, response times and such are awesome on all boxes.

Any input is appreciated.

Thank you
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post #2180 of 2331 Old 05-27-2016, 07:22 PM
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Quote:
Originally Posted by outlanderbz View Post
Hope this is the spot to post something like this. I had Xfinity installed last week and was wondering if this is normal or should the image quality be the same on all boxes. Basically what I am seeing is far less quality on the 2 remote boxes vs. the bigger XG1-A box no matter what TV.

Main box: XG1-A Arris MX011ANM
remote boxes: XiD-C Cisco CXD01ANI (I think they call them Xi3)
Split/boost: EV01-5-U/U
Modem: my own

When the tech left he said I was borderline needing a booster but he put one in just to be safe and in case I add TV's

What happened was I went to watch The Walking Dead on demand and the quality was really bad. I know The Walking Dead is grainy as it is but it was bad. I also tested Game of Thrones and a few others. I worried that I took a step down in quality from DirecTV. I went upstairs (XG1 box) to check it and see and it looked much better. The variables would be the TV, HDMI and the box. So time to eleminate the variables. I took the box from the basement and switched it with the one upsatirs. As I shuffled boxes around, no matter what TV the XG1 was hooked up to the quality was what I expect - pretty good. The TV's with the XiD-C remote boxes was bad.

So, is this just how these boxes are? Is it a wiring issue? Perhaps there are newer, better boxes?

For what it is worth I see no other issues, response times and such are awesome on all boxes.

Any input is appreciated.

Thank you
Are your boxes settings the same? 1080i/1080p?

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post #2181 of 2331 Old 05-27-2016, 08:51 PM
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Quote:
Originally Posted by pappaduke View Post
Are your boxes settings the same? 1080i/1080p?

Yeah they are all set to 1080p60fps but for the heck of it I tried other settings as well. Nothing changed. I tried removing the powered splitter out and just use a 2 way to 2 of them and same issue. Really odd. I know I am not going crazy because my wife even said the PQ looks bad. Takes a lot for her to notice that stuff!
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post #2182 of 2331 Old 05-27-2016, 09:22 PM
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Quote:
Originally Posted by outlanderbz View Post
Yeah they are all set to 1080p60fps but for the heck of it I tried other settings as well. Nothing changed. I tried removing the powered splitter out and just use a 2 way to 2 of them and same issue. Really odd. I know I am not going crazy because my wife even said the PQ looks bad. Takes a lot for her to notice that stuff!
Sounds like you may need Comcast to come back out. I know the levels need to be right or you could have all kinds of issues. Good luck, and nice setup.

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post #2183 of 2331 Old 05-28-2016, 07:16 PM
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Quote:
Originally Posted by pappaduke View Post
Sounds like you may need Comcast to come back out. I know the levels need to be right or you could have all kinds of issues. Good luck, and nice setup.

Just for the heck of it I went and swapped out all 3. They replaced the XG1-A with a XG1-P and both remote boxes with the -P version instead of -C. Brought it all home and same issue.

So. Has to be a signal issue or that's just how these Xi3 boxes are. Nobody has reduced PQ on these Xi3's though? It is very noticeable. Almost like going from HD to DVD quality. Blacks kind of do a black/gray color block swap dance.

Off topic but the new xfinity store was actually a pleasant experience. In and out and very friendly.
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post #2184 of 2331 Old 05-28-2016, 09:01 PM
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Quote:
Originally Posted by outlanderbz View Post
Just for the heck of it I went and swapped out all 3. They replaced the XG1-A with a XG1-P and both remote boxes with the -P version instead of -C. Brought it all home and same issue.



So. Has to be a signal issue or that's just how these Xi3 boxes are. Nobody has reduced PQ on these Xi3's though? It is very noticeable. Almost like going from HD to DVD quality. Blacks kind of do a black/gray color block swap dance.



Off topic but the new xfinity store was actually a pleasant experience. In and out and very friendly.


I have the same box without any PQ issues.

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post #2185 of 2331 Old 05-29-2016, 06:54 AM
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Quote:
Originally Posted by gomo657 View Post
I have the same box without any PQ issues.
Great! I'd rather it be some signal/internal issue because then I can fix it. Going to call Comcast and have a tech come out. Hopefully I get a good one!
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post #2186 of 2331 Old 06-21-2016, 09:49 AM - Thread Starter
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Audio Droppout Issues

Hello All,
I'm having an audio dropout issues with On Demand programs. About 4 times an hour. I've swapped out boxes but that's not the answer. Anyone else having this issue?

June
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post #2187 of 2331 Old 06-21-2016, 04:21 PM
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Originally Posted by donaldsonjune View Post
Hello All,
I'm having an audio dropout issues with On Demand programs. About 4 times an hour. I've swapped out boxes but that's not the answer. Anyone else having this issue?


It's a bug in the X1 that they supposedly were going to fix via firmware update. Annoying yes I just switch inputs and it's back to normal.

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post #2188 of 2331 Old 06-27-2016, 10:57 AM
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I had xfinity x1 service installed a few days ago and each morning the resolution output changes to 720P and cannot be reset to 1080P unless I reboot the box. It this a known issue and if so is the hardware or software? The box I have is listed as CISCO AX013ANC. Would requesting or changing boxes help?

Another question, is it possible to change the hdmi colorspace output? I would prefer to output RGB if possible.

Thanks,
Barry
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post #2189 of 2331 Old 06-27-2016, 12:39 PM
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Originally Posted by blb1215 View Post
I had xfinity x1 service installed a few days ago and each morning the resolution output changes to 720P and cannot be reset to 1080P unless I reboot the box. It this a known issue and if so is the hardware or software? The box I have is listed as CISCO AX013ANC. Would requesting or changing boxes help?

Another question, is it possible to change the hdmi colorspace output? I would prefer to output RGB if possible.

Thanks,
Barry


It sounds like a hdmi handshake issue between the box and display or receiver. I've never had my resolution change and I've had mine connected direct to display as well as an alternative through my Oppo.

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post #2190 of 2331 Old 06-27-2016, 01:41 PM
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Thanks,
It may very well be an handshake issue but I think the "issue" is in the dvr. I have had 3 or 4 other dvrs set up in the same chain in the last 4 year or so and none have had this issue. I guess I will try to get them out for a service call or box exchange.
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