iView-3500STB Tuner & DVR Owners Thread - Page 109 - AVS Forum
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HDTV Recorders > iView-3500STB Tuner & DVR Owners Thread
peterd4's Avatar peterd4 12:51 PM 05-28-2014

I think your right about a weak signal, but once I get the message my box freezes and I have to power it down and restart, is this normal for it to freeze?



PA_Prowler's Avatar PA_Prowler 05:42 PM 05-28-2014
The only time I've ever experienced a freeze was immediately after doing a channel scan, while it was in the process of saving the found channels. It doesn't do it all the time. Fortunately the channels get saved and I don't have to initiate the scan over again. I just have to disconnect the power for a couple of seconds, then re-power it back on.
dleedlee's Avatar dleedlee 03:03 PM 05-29-2014
Quote:
Originally Posted by peterd4 View Post

I think your right about a weak signal, but once I get the message my box freezes and I have to power it down and restart, is this normal for it to freeze?

Which version of the firmware do you have? My box came with v9 but I upgraded to v13 and found it to be ,mostly, more stable.
peterd4's Avatar peterd4 03:09 PM 05-29-2014

I just bought the box about 2 weeks ago and it came with the 3/4 channel switch on the back and there was a big red message not to load any software until they had a fix because of some foreign chip put into it.  


superc's Avatar superc 03:27 PM 05-29-2014
Here is the PDF for the NM120 tuner NM120Tuner.pdf 506k .pdf file
Attached: NM120Tuner.pdf (506.5 KB) 
peterd4's Avatar peterd4 03:42 PM 05-29-2014

Sorry, but what will the pdf file do for me?


superc's Avatar superc 03:55 PM 05-29-2014
Sorry, The PDF is to show the group what the tuner chip is.
QAM's Avatar QAM 01:08 PM 05-30-2014
Just throwing this out there to see if any others have seen this. After 6 months+ of flawless OTA recording on my 3500STBII (with factory original V7 FW and external 2.5" HDD) I found that I now only get about 1GB worth of a HD program (set to record for 1hr, which is usually 9GB+). SD recordings have no problems, and record fully.

At first I thought it had something to do with the time signal broadcast by the HD station. But switching to a different HD station produces the same results. Soooo, the result is that I can no longer FULLY record HD programs.

Short of trying a "factory reset" and losing all my programming/setup data, I'm lost. No need for a FW update as V7 did all I asked of it (don't care about cable). I suppose I could reformat the drive, but that just sounds desperate. Anyone else seeing this? Maybe "chanting" would help (just kidding LOL).
satpro's Avatar satpro 01:22 PM 05-30-2014
How is the external powered? From the receiver or through a separate power supply?
QAM's Avatar QAM 01:31 PM 05-30-2014
Quote:
Originally Posted by satpro View Post

How is the external powered? From the receiver or through a separate power supply?

external 2.5" HDD is USB powered from 3500STBII.
satpro's Avatar satpro 02:09 PM 05-30-2014
Also is it NTFS or FAT32?

I would try powering it externally as a test by adding a Y cable and 5v power supply from a hub or stand alone usb cell phone wall charger, they sell them everywhere for like $5. Most people have some laying around from old phones.

Seems like the PS in the iview is degraded over time. As far as why it would not do it on SD, SD isn't writing constantly to the drive like with HD.
QAM's Avatar QAM 03:31 PM 05-30-2014
Quote:
Originally Posted by satpro View Post

Also is it NTFS or FAT32?

....

Seems like the PS in the iview is degraded over time. As far as why it would not do it on SD, SD isn't writing constantly to the drive like with HD.

aaahhhh! It's NTFS, so lots more disk access. Also didn't know about degrading PS issue. Makes sense. Will try swapping out USB powered HDD with different externally powered HDD. Bummer, my power strip is full up. Need to fiddle with this some more, given the info provided. Thanks.
Bigham16's Avatar Bigham16 12:06 PM 05-31-2014
Just hooked up the 3500STBII and can't edit channels because it asks for a password. I can't change the password because I don't know the old one. I can't do a factory reset because it asks for the password. I never set up a password. I ordered the unit from Amazon. I am guessing this unit belonged to someone else before me.

Does anybody know how to bypass the password?

Thanks!

EDIT: Figured it out! Thanks
MannyE's Avatar MannyE 02:10 PM 05-31-2014
Glad to hear it Bigham! How did you fix the problem?
satpro's Avatar satpro 03:17 PM 05-31-2014
master password for mstar boxes 888888
default password 000000
summerski's Avatar summerski 08:21 AM 06-09-2014

Ok, so I got a new unit and didn't bother to check for the CH. 3/4 switch (which it has) or read the instructions that were clearly posted here and I updated the firmware and killed the unit. Is it toast or is there any way to uninstall the firmware? The unit won't power up at all. I'm thinking it's back to Amazon......

 

Thanks for any help or suggestions.

 

Kind Regards.

 

W-


videobruce's Avatar videobruce 02:26 PM 06-09-2014
Which firmware version?
summerski's Avatar summerski 04:53 PM 06-09-2014

The latest. V13a_122713

 

I had no idea a newer unit was even offered.. It is the same model number as the one I purchased last year. (which worked great but died for no apparent reason). So I just installed the firmware, which killed the unit.

 

Thanks for any help.

 

William


videobruce's Avatar videobruce 05:34 PM 06-09-2014
You say it killed the unit. What is it doing or not doing now?
summerski's Avatar summerski 07:20 PM 06-09-2014

It won't even power up. No lights whatsoever. After installing the firmware there were several led lines across the front. I waited forever and nothing happened so I unplugged it. I plugged it back in and got nada. Is there anyway to reset it back to factory default?

 

I cant be but probably am the only person do experience this. lol

 

Cheers,

 

Will


navelhole's Avatar navelhole 09:33 PM 06-09-2014

I bought a NAXA digital tuner / dvr several months ago from FRYS but had to return it because it got too hot and kept on losing the "Pacific Time" Setting, then a week ago, bought a Digitrex tuner with NO dvr, same problem with IT getting too hot and also losing time. The same company that makes the NAXA tuners also makes Digitrex tuners; I will see if this is any different when I get my IVIEW tuner / dvr from Solid Signal. Wish me luck. Please E-mail me at jesuschrysler1@live.com. Thank you


navelhole's Avatar navelhole 09:40 PM 06-09-2014

Plug it into your navel and it will work> BAZINGA.


videobruce's Avatar videobruce 03:56 AM 06-10-2014
^ confused.gif ^
summerski's Avatar summerski 08:00 AM 06-10-2014

The navel trick didnt work so I ordered another one form Amazon for 32.50 and its the older version w/o the Ch. switch. The older version can pick up different channels with the same frequency and then you can delete the weaker of the two. The new one would only pick up the weaker signal, even with a manual scan. 

 

Thanks.

 

I still think this is the best product on the market for what it does. I can pause and record live tv with the wife yells at me to do something. 

 

Cut the cord.

 

W-


dleedlee's Avatar dleedlee 08:11 AM 06-10-2014
Quote:
Originally Posted by summerski View Post

The navel trick didnt work so I ordered another one form Amazon for 32.50 and its the older version w/o the Ch. switch. The older version can pick up different channels with the same frequency and then you can delete the weaker of the two. The new one would only pick up the weaker signal, even with a manual scan. 

Thanks.

I still think this is the best product on the market for what it does. I can pause and record live tv with the wife yells at me to do something. 

Cut the cord.

W-

I'm considering getting a second (STBii) box but how did you ascertain you were getting the original STBii and not the 3/4 version? Or did you mean the original STB?
mrice0118's Avatar mrice0118 08:23 AM 06-10-2014
Quote:
Originally Posted by summerski View Post
 

The navel trick didnt work so I ordered another one form Amazon for 32.50 and its the older version w/o the Ch. switch. The older version can pick up different channels with the same frequency and then you can delete the weaker of the two. The new one would only pick up the weaker signal, even with a manual scan. 

 

Thanks.

 

I still think this is the best product on the market for what it does. I can pause and record live tv with the wife yells at me to do something. 

 

Cut the cord.

 

W-

How did you know it was the one without the Ch switch? Got a link you can send me? I went through the same thing as you with the firmware.


summerski's Avatar summerski 09:11 AM 06-10-2014

Here's the link from Amazon. Near the bottom of the page is a link for the newer version. .....

 

http://www.amazon.com/Multi-function-Digital-Converter-Box-Recording/dp/B00BFIJQ10/ref=sr_1_1?ie=UTF8&qid=1402412861&sr=8-1&keywords=iview+tv+converter+box

 

The older one has a different remote as well. Takes a bit of getting used to but it works fine once you memorize all the buttons. 

 

Cheers.

 

W


laridae's Avatar laridae 11:28 AM 06-10-2014

So, does that just bring it up to the level of the latest Homeworx 150 model with the new remote?

 

Or have they made some other improvements to it as well?

 

What I'm really looking for is improved reliability. These boxes would be great if only they weren't so flaky!


franklinvives's Avatar franklinvives 12:23 PM 06-10-2014

I have an iview 3500STB. It is stuck with "boot". How do I solve this problem.

 

Thanks,

 

Franklin


navelhole's Avatar navelhole 04:41 PM 06-10-2014

Does this box get warm or hot? I would like to know. Thank you.


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