Join Date: Feb 2004
Location: Central New York State
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OK.. simple question. I bought an iView 3500STBII on May 29th from Amazon to use as a set top box rather than rent from Time Warner. It tuned the clear QAM signals just fine after updating the firmware; if anything, the picture was better than the box I used to rent from TimeWarner. However, tonight it just died after being powered on for about 5 minutes. It won't power back on, no indicator lights.. totally bricked. I opened it up, didn't smell anything burnt, didn't see anything obviously wrong, no fuses, no bad solder joints, all wiring looms and connectors looked good and solid. Tried it on another, also-known-good outlet.. nothing. Went to return it via Amazon, and, of course, I was ONE @#$# DAY PAST the return deadline. Fortunately, Amazon rocks; I had their customer service call me and they issued me a return shipping label despite the past deadline.
Sooo.. anyone else had the same problem? What caused it? Should I just order another one and hope for a better experience? It worked fine for what we need it for... a tuner for a projector that has no tuner. Ideas?
Thanks in advance...