iView-3500STB Tuner & DVR Owners Thread - Page 112 - AVS Forum | Home Theater Discussions And Reviews
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post #3331 of 4273 Old 07-19-2014, 02:42 PM
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Quote:
Originally Posted by mdavej View Post
Just in case, does anyone know where I can buy a 3500STB and actually get that model?
Buy on eBay from a seller with pictures of the actual item you will receive (not stock photos), so you can check the back to see if it has the switch. This is always my strategy when I want to get a particular edition of something, as sellers on Amazon rarely bother to state precisely what they are selling.
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post #3332 of 4273 Old 07-24-2014, 02:13 PM
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Learning Remote

I am having a lot of trouble teaching my Sony learning remote the commands from the Iview remote. I've only gotten power and ch+/- to work so far. Anyone have any tips?
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post #3333 of 4273 Old 07-24-2014, 05:00 PM
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Quote:
Originally Posted by mets18 View Post
I am having a lot of trouble teaching my Sony learning remote the commands from the Iview remote. I've only gotten power and ch+/- to work so far. Anyone have any tips?
The iView codes are the most common of all codes (NEC1 device 1) and should be easily learnable by any remote. So just follow the normal rules for learning:

- No other strong light sources or plasma screens nearby
- Long button presses
- Fresh batteries in both remotes
- Hold remotes 3-6 inches apart (not too close, not too far)
- Consider many remotes run out of learning memory after 20 commands or so

If you're open to a different remote besides Sony, the RCA RCRP05BR is far more programmable and can control the iView without learning (but you do have to enter each individual function code, all of which I've posted below). These work with both the STB and STBII.

Use these with DVD/VCR setup codes 0711 (20711) or 1061 (21061), among many others, using the Manual Programming instructions for Advanced Functions (EFCs) linked below:

Code:
00169 0
00185 1
00057 2
00056 3
00183 4
00055 5
00054 6
00187 7
00059 8
00058 9
00041 (-) Repeat
00052 EPG
00037 Schedule
00117 Aspect
00230 Audio
00104 Vol +
00249 Power
00184 Mute
00116 Goto
00229 Info
00102 CC
00167 Vol -
00251 Menu
00235 Exit
00186 TV/Radio
00164 Fav
00171 Rec
00042 Return
00101 Ch+
00119 CH-
00101 up arrow
00119 down arrow
00118 left arrow
00122 right arrow
00123 OK
00038 Page -
00180 HDMI / Page +
00105 rewind
00039 fast fwd
00053 stop
00166 USB
00103 prev track
00106 next track
00246 play
00121 PVR / pause
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post #3334 of 4273 Old 07-25-2014, 07:22 PM
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Finally managed to snag an old STB model on ebay. Thanks jprc and Aleron.
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post #3335 of 4273 Old 07-26-2014, 05:18 AM
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Movies stop playing- anyone else had this happen?

Apologies if this has already been discussed. I used search but didn't quite see anyone mentioning this issue. I have been putting mp4 movies on the external 2.5" HD and they have been stopping and advancing to the next movie in the movies folder. They are stopping at the exact same point each time. One movie is 2.1gb and the other is 2.3 gb and it almost feels like that when they hit the 2gb point the advance to the next movie I have the iveiw 3500-stb and have tried firmware 9 and 13 and both are doing the same thing. Any tips or is this a known issue?
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post #3336 of 4273 Old 07-26-2014, 12:04 PM
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iView-3500STB or iView-3500STBII

Ordered 2 -3500STB and got 2 -3500STB II which would be the better tuner? I ordered from Nexgen
the 3500STB was 39.88 and the 3500STBII was cheaper. I've emailed them about it to see what they say.If the 3500II is as good as the 3500II then maybe I'll keep them. Thanks.

Last edited by rene52; 07-26-2014 at 12:12 PM.
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post #3337 of 4273 Old 07-26-2014, 12:22 PM
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Quote:
Originally Posted by rene52 View Post
Ordered 2 -3500STB and got 2 -3500STB II which would be the better tuner? I ordered from Nexgen
the 3500STB was 39.88 and the 3500STBII was cheaper. I've emailed them about it to see what they say.If the 3500II is as good as the 3500II then maybe I'll keep them. Thanks.
The STBII is fine and has a better remote than the STB. But the version with the 3/4 slider switch on the back won't work properly with cable TV and can't be firmware upgraded presently. If you use it with OTA, you have no worries. If you have the 3/4 switch version you may never be able to upgrade. It's been 4 months, and no firmware for it has been released. That's why I've gone to a lot of trouble to find an STB.
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post #3338 of 4273 Old 07-26-2014, 03:04 PM
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Thank you for the quick reply,I think I'll return them. Thanks again.
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post #3339 of 4273 Old 07-26-2014, 03:46 PM
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Does the 3/4 model include the menu transparency setting option?
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post #3340 of 4273 Old 07-28-2014, 08:20 AM
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NTFS didn't help

Quote:
Originally Posted by Brian Mikesell View Post
Apologies if this has already been discussed. I used search but didn't quite see anyone mentioning this issue. I have been putting mp4 movies on the external 2.5" HD and they have been stopping and advancing to the next movie in the movies folder. They are stopping at the exact same point each time. One movie is 2.1gb and the other is 2.3 gb and it almost feels like that when they hit the 2gb point the advance to the next movie I have the iveiw 3500-stb and have tried firmware 9 and 13 and both are doing the same thing. Any tips or is this a known issue?
I reformatted from Fat32 to NTFS and thought this would fix the issue but no dice. Any other tips?
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post #3341 of 4273 Old 07-28-2014, 04:15 PM
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3500stb

mdavej I to ordered from amazon and received the wrong STB's. Do you remember who on eBay you ordered from? Thank's.
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post #3342 of 4273 Old 07-28-2014, 07:24 PM
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Quote:
Originally Posted by rene52 View Post
mdavej I to ordered from amazon and received the wrong STB's. Do you remember who on eBay you ordered from? Thank's.
I'm afraid I can't be much help. I got THIS one, but I think it was the only one they had. They look like they're probably just a pawn shop with an ebay storefront. No stock of iView's unfortunately.
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post #3343 of 4273 Old 07-29-2014, 07:49 PM
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Just got some beta firmware for the 3500STBII with the 3/4 switch after calling Iview. I called about the QAM virtual/real channel mapping. Haven't had time to test it out if someone else wants to let me know.
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post #3344 of 4273 Old 07-30-2014, 06:54 AM
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Quote:
Originally Posted by dleedlee View Post
Does the 3/4 model include the menu transparency setting option?
Yes you can change the transparency setting under menu.I have mine on 80 %
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post #3345 of 4273 Old 07-30-2014, 07:25 AM
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Originally Posted by Dick Repass View Post
Yes you can change the transparency setting under menu.I have mine on 80 %
Thanks! I have the previous STBII and am considering picking up a spare but wasn't sure what's new or different with the 3/4. My II has been performing solidly with the v13 firmware since April after using it for two weeks with the original v9 it came with.
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post #3346 of 4273 Old 07-30-2014, 10:18 AM
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Quote:
Originally Posted by 1972bigcarr View Post
Just got some beta firmware for the 3500STBII with the 3/4 switch after calling Iview. I called about the QAM virtual/real channel mapping. Haven't had time to test it out if someone else wants to let me know.
Same issue here... I have a CCTV setup in multiple buildings that use physical clear QAM channel 3-1. The new 3/4 switch model of this box doesn't see any stations on manual or auto scans... the meter does peg out when doing a manual scan and entering channel 3, but it doesn't find anything once scanned.

As others suspected, I'm guessing the new chipset/firmware default doesn't work with physical QAM channels only virtual QAM channels.


Hopefully this new beta firmware (V1) will fix it. I will post back with results later today. I'm not holding my breath though as the lady on the phone sounded like she had no idea what I was asking.
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post #3347 of 4273 Old 07-30-2014, 12:57 PM
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Quote:
Originally Posted by milkboy31 View Post
Same issue here... I have a CCTV setup in multiple buildings that use physical clear QAM channel 3-1. The new 3/4 switch model of this box doesn't see any stations on manual or auto scans... the meter does peg out when doing a manual scan and entering channel 3, but it doesn't find anything once scanned.

As others suspected, I'm guessing the new chipset/firmware default doesn't work with physical QAM channels only virtual QAM channels.


Hopefully this new beta firmware (V1) will fix it. I will post back with results later today. I'm not holding my breath though as the lady on the phone sounded like she had no idea what I was asking.

Confirmed. New Firmware V1 on the channel 3/4 switch model DOES bring back the ability to tune in QAM physical channels like 3-1. See attached pic for how the new firmware version reads. You will need to call them (I just used the phone number on the first post of this thread) and they will email you the firmware.
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post #3348 of 4273 Old 07-31-2014, 04:17 PM
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Are there 3500STBII tuners without the RF3/4 switch and are they programmable with the 3500STB firmware?I just want to know
because a vender on eBay has 3500STBII without the RF switch, I just hate to order them and have to return them like I did with the vender on amazon in which the ad showed the 3500STB and he sent me the 3500STBII.
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post #3349 of 4273 Old 07-31-2014, 04:42 PM
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Quote:
Originally Posted by rene52 View Post
Are there 3500STBII tuners without the RF3/4 switch and are they programmable with the 3500STB firmware?I just want to know
because a vender on eBay has 3500STBII without the RF switch, I just hate to order them and have to return them like I did with the vender on amazon in which the ad showed the 3500STB and he sent me the 3500STBII.
Why don't you just contact iview and get the software that was mentioned above for the new box? I've been telling people to do that for months but no one listened to me and kept sending their boxes back unnecessarily.

Anyway, yes there are 3500stbII boxes without manual RF switches. Versions 9, 12, and 13 can be loaded on it but versions before v9 should be avoided on it (although v7 can be loaded but with some issues).
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post #3350 of 4273 Old 07-31-2014, 09:08 PM
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I have had the STBII for almost a week now. In defence of that 3/4 switch: Very handy for squirting out a signal over coax to my kitchen under cabient flip down TV via a run in the basement.

Constructive feedback for iView:

We gotta get this recording name sorted out. The titles of the shows show up in the EPG and it would make this unit so much more useable when the recording takes place that it at least picks up the show title as the filename. Refining it further a folder based listing would be very helpful.

I thought of a workaround I'd like to share for this recording title mayhem on a PC running Windows or Linux (needs web server) :

1. Using Media Portal and EPGCollector
2. Grab EPG everynight and use MP to get data into database using the XMLTV import feature of MP TV server.
3. Write SQL queries to match filename date and channel to find EPG data grab title and use PHP to rename the file (and perhaps kick off FFMPEG from PHP to get it to H.264.

But really, if the EPG data is on the STB why are we having such filenames in a single folder?

Biggest issue by far, worse than the remote.
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post #3351 of 4273 Old 08-01-2014, 05:56 AM
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hello all,

i just recently received my 3500STB2 and have an issue i'd like to share and possibly get some input.

i connected this hardrive in a 3.0 usb enclosure to the iview:

http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1

and when i go to timeshift on the iview it takes about 2 minutes or longer to pause even when i hit play the playback is extra jumpy and unwatchable. the same can be said for playback on any recording i've made.

i'm guessing that my hardrive is too slow for proper recording and playback?

if that's the case then i need help picking out a suitable replacement. i'd like to stay as affordable as possible while still maintaining quality and enough speed to work properly.

i've found these:

http://www.amazon.com/dp/B00FE2N1WS/...3083CZL3&psc=1

and

http://www.amazon.com/dp/B00E3W15P0/...CF34C0HL&psc=1

one is half the price of the other but i'm not sure if it's fast enough. any comments or suggestions?
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post #3352 of 4273 Old 08-01-2014, 07:45 AM
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Quote:
Originally Posted by duracell80 View Post
We gotta get this recording name sorted.
I should say my recording title workaround involves using a USB tuner on my PC for EPGCollector
to get the data. Media Portal can get EPG from IMDB without using a tuner.

More thoughts on PVR function:

0. When exiting PVR mode it should return to live TV and to exit you should be able to press PVR again (to save looking for the exit button).

1. Playback should be fullscreen by default.

2. When skipping, pressing play will pause the video instead of playing, unless you've already pressed it once. The play pause button should not pause when in skipping mode.

2.1. Agreed with all skipping comments the skip should be 30 seconds not speed based.

3. When recording it's annoying to have the "Rec 00:38:00" box in the top left corner. That should timeout and pop back up when you attempt to interupt the recording.

3.1. If a HDD is attached it should be fast enough to allow you to watch a recording while a current recording is on going. I can only think the flash drive option is what held back this functionality.

4. Pressing info should bring up meta data like show title and description rather than technical details.

5. Aspect ratio cannot be changed when in playback mode.

I'll keep playing and see what other user interface snags I can find.
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post #3353 of 4273 Old 08-01-2014, 08:10 AM
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Quote:
Originally Posted by Hairywoo View Post
hello all,

i just recently received my 3500STB2 and have an issue i'd like to share and possibly get some input...

and when i go to timeshift on the iview it takes about 2 minutes or longer to pause even when i hit play the playback is extra jumpy and unwatchable. the same can be said for playback on any recording i've made.
I had a similar experience on playback, rarely use timeshift on this, when I first got my STBII. At first, I though it was my cheap antenna(I'm OTA only), or possibly interference from the STB and the HDD - I moved the HDD to the other (left) side of the STB. It drove me nuts. After a few weeks, the jitters stopped and I've never reencountered it. Throughout the whole time, I've been using a portable WD Passport Ultra, 1TB. Maybe, it's just a burn in period?

Last edited by dleedlee; 08-01-2014 at 08:41 AM.
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post #3354 of 4273 Old 08-01-2014, 12:53 PM
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Problem: My USB powered hard drive is ticking and the iView is unable to find anything (files or folder structure) on the HD. This is after a few months of it working flawlessly.

I tested the HD on my laptop and it works fine. I tested a self power HD on the iView and it worked fine. I tested the USB powered HD on the iView and it started ticking again.

Conclusion: the iView didn't have enough power to run the USB HD.

Quick fix for the problem: Buy or make a USB cable that has both the normal data/power from the iView as well as another plug for just additional power input from an AC USB power supply, I used a 5V, 2A USB wall power supply which wasn't doing anything.

This worked just fine and has now been doing so for about a month.

Initial worry: I was worried that the USB HD would remain in the On condition, it does not. When the iView turns off it must be sending an off signal to the USB HD because it too turns off. Using a switching USB AC power supply means that when the HD turns off the power usage goes way down, less than 1 watt since the Kill-O-Watt meter cannot measure it.

They used to make these things for USB external HDs but not any longer that I know of. Also, I've never seen one for a USB 2 and 3 type external HD, which is what mine is & I think all new ones are.

Rather than modifying the USB cord that came with the HD, I bought two USB 2 extension cables and combined them into the Y-cable needed with two inputs and one output. Buy two of the same type cable and then wire the same color wires together and it should be fine. NOTE: We're only going to patch in the power wires NOT the signal wires from the extra power input plug.

Before you do this buy some large heat shrink tubing to cover it all when you're done.

You only need to attach the red & black wires for the extra USB plug to the AC power supply. DO NOT CUT the other two wires on the one cable that is supplying both power and signal, those are the signal wires. When you are done connecting the power wires and soldering them cover them with tape or plastic dip. Once finished, wrap some aluminum foil over this area, make sure it connects to the previous shielding from the two cables. Now shrink the tubing over this area to both protect the area and to force a good connection with the original shielding and the new aluminum foil wrapped around the area. Having too much shielding is better than not having enough.

Test it on something other than your HD, perhaps a USB light if you have one. Make sure both inputs can supply power to the device under test ONE AT A TIME. I have a third USB extension cable with the power wires cut so I can test how much voltage and/or current is on the line to the device under test so you might want to buy a third USB extension cable for this type of testing. It does not have to be the same manufacturer as the other two since we're not wiring anything together.

Good-luck & I hope that if you've been having a similar problem this will give you the solution you need.
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post #3355 of 4273 Old 08-01-2014, 01:40 PM
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Quote:
Originally Posted by Hairywoo View Post
hello all,

i just recently received my 3500STB2 and have an issue i'd like to share and possibly get some input.

i connected this hardrive in a 3.0 usb enclosure to the iview:

http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1

and when i go to timeshift on the iview it takes about 2 minutes or longer to pause even when i hit play the playback is extra jumpy and unwatchable. the same can be said for playback on any recording i've made.

i'm guessing that my hardrive is too slow for proper recording and playback?

if that's the case then i need help picking out a suitable replacement. i'd like to stay as affordable as possible while still maintaining quality and enough speed to work properly.

i've found these:

http://www.amazon.com/dp/B00FE2N1WS/...3083CZL3&psc=1

and

http://www.amazon.com/dp/B00E3W15P0/...CF34C0HL&psc=1

one is half the price of the other but i'm not sure if it's fast enough. any comments or suggestions?
Any hard drive should be fast enough to handle this. It could be your enclosure or the connectors that are causing the problem or there could be a problem with the drive or it could just be a random incompatibility/bug. The iview is very finicky, often with no rhyme or reason. But the speed of any modern hard drive is not going to be the issue.

I also always suggest using externally powered drives when possible. And if you have weak signal and/or indoor antenna then you will have to spend some time rearranging your equipment for least interference, but that will not cause a 2 minute delay when hitting the pause button so I think you have some kind of hardware problem either on the iview, the drive, the enclosure, or the connectors.

Last edited by jprc; 08-01-2014 at 02:12 PM.
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post #3356 of 4273 Old 08-01-2014, 01:57 PM
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Quote:
Originally Posted by duracell80 View Post
I should say my recording title workaround involves using a USB tuner on my PC for EPGCollector
to get the data. Media Portal can get EPG from IMDB without using a tuner.

More thoughts on PVR function:

0. When exiting PVR mode it should return to live TV and to exit you should be able to press PVR again (to save looking for the exit button).

1. Playback should be fullscreen by default.

2. When skipping, pressing play will pause the video instead of playing, unless you've already pressed it once. The play pause button should not pause when in skipping mode.

2.1. Agreed with all skipping comments the skip should be 30 seconds not speed based.

3. When recording it's annoying to have the "Rec 00:38:00" box in the top left corner. That should timeout and pop back up when you attempt to interupt the recording.

3.1. If a HDD is attached it should be fast enough to allow you to watch a recording while a current recording is on going. I can only think the flash drive option is what held back this functionality.

4. Pressing info should bring up meta data like show title and description rather than technical details.

5. Aspect ratio cannot be changed when in playback mode.

I'll keep playing and see what other user interface snags I can find.
You can get immediate fullscreen playback by hitting the Play button.
You can get rid of the REC timer onscreen by hitting Exit.
Press Info twice for show decription.
Although you can't watch a separate recording while recording another, you can watch/timeshift a program at the same time that you are recording it when using a hard drive.

Don't expect the filename change to EPG info you requested. The iview does not record by EPG, it records by time. Although you can use the EPG as a shortcut to program a recording, it is not using the EPG at all for the recording. It simply starts at the specified time and goes for the number of minutes until the end time. It does not know what program it is. The filename of a program is station and date/time because that is the programmed info and that is all it knows.
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post #3357 of 4273 Old 08-01-2014, 03:14 PM
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Quote:
Originally Posted by jprc View Post
Don't expect the filename change to EPG info you requested. The iview does not record by EPG, it records by time.
That's not necessarily a true limitation, though. The TViX records by time, too, but all recordings are named with date, time and the name of the program as provided by PSIP. The iView's programmers are just too lazy to pick up the PSIP name and append it to the filename.
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post #3358 of 4273 Old 08-01-2014, 03:25 PM
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Originally Posted by Aleron Ives View Post
That's not necessarily a true limitation, though. The TViX records by time, too, but all recordings are named with date, time and the name of the program as provided by PSIP. The iView's programmers are just too lazy to pick up the PSIP name and append it to the filename.
Well, I said don't expect it. I didn't say it was impossible. And because of iview not having it's own clock, appending PSIP info wouldn't be very useful to most people since everyone I know sets their timer to begin several minutes before the program, so it would actually have the wrong program name. If you're going to have to change the name anyway or remember or write down what programs are playing before each program you record so that you can figure out which program it really is, that just doesn't seem very useful to me. But either way, we can't expect iview to change it realistically.

Last edited by jprc; 08-01-2014 at 03:29 PM.
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post #3359 of 4273 Old 08-01-2014, 08:14 PM
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Originally Posted by Hairywoo View Post
hello all,

i just recently received my 3500STB2 ...... and when i go to timeshift on the iview it takes about 2 minutes or longer to pause even when i hit play the playback is extra jumpy and unwatchable. the same can be said for playback on any recording i've made.

i'm guessing that my hardrive is too slow for proper recording and playback?

Had a thought on this. Have you run any disk error checking on it? If it's hitting some bad sectors that may impact performance. Defragment with Windows if FAT. A USB cable issue could happen too, if you have another cable try that.

If there's no valuable data on it I'd try making a partion just for DVR usage and try different file systems.

Try SD channels too, high bitrates will take longer to write.
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post #3360 of 4273 Old 08-01-2014, 08:27 PM
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Originally Posted by jprc View Post
You can get immediate fullscreen playback by hitting the Play button ... you can watch/timeshift a program at the same time that you are recording it when using a hard drive.

Don't expect the filename change to EPG info you requested.
Aha! Thanks for the tips! I do like that you can rewind a recording as it happens could be a nice hack to get constant timeshifting rather than having to enter that mode.

The EPG data could be stored
in an XML file (.nfo) next to the recording or as you book the recording it could set the filename there and then (like a label) or write an .nfo file as the show is booked.

It's a big let down having EPG data but it vanishing into the ether because you don't wanna be figuring out which ABC, NBC CBS file is the one you want to watch. Considering a text file named exactly as the recording filename would suffice.

Unless the preview window could be auto playing the file as selected with the down arrow? That could be a neat workaround?

If iView want to set us up as beta testers we could really help. Humax did a similar thing when I lived in the UK and the interface became killer.
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