iView-3500STB Tuner & DVR Owners Thread - Page 113 - AVS | Home Theater Discussions And Reviews
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HDTV Recorders > iView-3500STB Tuner & DVR Owners Thread
mdavej's Avatar mdavej 05:18 PM 07-16-2014
Quote:
Originally Posted by jprc View Post
According to the few people who have tried the latest box with QAM, it does not seem to work well. I am assuming the firmware does not pick up physical channels but no one who has posted about it seemed knowledgeable enough to know the difference between physical and virtual despite my trying to explain it to them repeatedly, so I am only guessing about that. You can either ask iview when their new firmware will be ready, and whether it will support physical QAM channels (and perhaps offer to test it for them) or you could return it for an older box that you can load the latest firmware on that is known to work with physical QAM channels. But be aware that there is no guarantee that will work for your QAM either.
Thanks. I'm kind of in a pickle as I have no clear QAM cable to test now, but I will when I set up the box in a different city a month from now. I guess I'll ask iView, and buy an old box just in case, then try to resell one of them to an OTA only user. Either way, I'll post my results.

mets18's Avatar mets18 05:44 AM 07-17-2014
Quote:
Originally Posted by mdavej View Post
Thanks. I'm kind of in a pickle as I have no clear QAM cable to test now, but I will when I set up the box in a different city a month from now. I guess I'll ask iView, and buy an old box just in case, then try to resell one of them to an OTA only user. Either way, I'll post my results.
I can confirm that the new box only picks up virtual QAM with PSIP data. The physical channels are not recognized even with manual channel search.
mdavej's Avatar mdavej 10:59 AM 07-17-2014
Quote:
Originally Posted by mets18 View Post
I can confirm that the new box only picks up virtual QAM with PSIP data. The physical channels are not recognized even with manual channel search.
Thanks. I just returned it and ordered the old version.
videobruce's Avatar videobruce 08:05 PM 07-17-2014
Thanks to mdavej, I removed all the dead links in post 5 for the older firmware updates. I'll try ti re-add them when I get a chance.
StormCrow's Avatar StormCrow 08:28 AM 07-19-2014
Have had the box since last month.

I've made several recording onto my WD 2.5 USB powered HDD. Have had no problems so far.

Often pause live TV. That too has been fine.

Gripe, is same as other posts. The FF/RW, etc. are not as refined as others.

Still, for the $ this is a keeper!

Signal wise:

I mounted my Blonder Tongue UHF antenna on the DirecTV Slimline mast, after removing dish ;o)

By using that, instead of the previous cable run and location, I get great signal here in the West San Fernando Valley, in L.A. (Even all the VHF channels.)

On the UHF, I even get the PBS for another area. KVCR 24 in San Bernardino.

I'm impressed with the tuner in this box! It seems to be at least on par with my HTPC, MyHD 120 card.

P.S. The remote was sluggish, had to push button couple times, very directional, etc.

I called their support. They sent me a replacement remote. It is much better!
mdavej's Avatar mdavej 09:58 AM 07-19-2014
Man, I'm having a heck of a time just finding an old 3500STB. I've ordered 3 3500STB's from 3 different vendors on Amazon, and all have ended up being STBII's with that stupid 3/4 switch. I'm keeping my fingers crossed that the one I ordered from ebay really is the right model. Just in case, does anyone know where I can buy a 3500STB and actually get that model?
jprc's Avatar jprc 12:28 PM 07-19-2014
Quote:
Originally Posted by mdavej View Post
Man, I'm having a heck of a time just finding an old 3500STB. I've ordered 3 3500STB's from 3 different vendors on Amazon, and all have ended up being STBII's with that stupid 3/4 switch. I'm keeping my fingers crossed that the one I ordered from ebay really is the right model. Just in case, does anyone know where I can buy a 3500STB and actually get that model?
This says it is the older version. You can contact them first if you want to make sure. http://www.amazon.com/Multi-function...&sr=1-2&dpPl=1
Aleron Ives's Avatar Aleron Ives 03:42 PM 07-19-2014
Quote:
Originally Posted by mdavej View Post
Just in case, does anyone know where I can buy a 3500STB and actually get that model?
Buy on eBay from a seller with pictures of the actual item you will receive (not stock photos), so you can check the back to see if it has the switch. This is always my strategy when I want to get a particular edition of something, as sellers on Amazon rarely bother to state precisely what they are selling.
mets18's Avatar mets18 03:13 PM 07-24-2014
I am having a lot of trouble teaching my Sony learning remote the commands from the Iview remote. I've only gotten power and ch+/- to work so far. Anyone have any tips?
mdavej's Avatar mdavej 06:00 PM 07-24-2014
Quote:
Originally Posted by mets18 View Post
I am having a lot of trouble teaching my Sony learning remote the commands from the Iview remote. I've only gotten power and ch+/- to work so far. Anyone have any tips?
The iView codes are the most common of all codes (NEC1 device 1) and should be easily learnable by any remote. So just follow the normal rules for learning:

- No other strong light sources or plasma screens nearby
- Long button presses
- Fresh batteries in both remotes
- Hold remotes 3-6 inches apart (not too close, not too far)
- Consider many remotes run out of learning memory after 20 commands or so

If you're open to a different remote besides Sony, the RCA RCRP05BR is far more programmable and can control the iView without learning (but you do have to enter each individual function code, all of which I've posted below). These work with both the STB and STBII.

Use these with DVD/VCR setup codes 0711 (20711) or 1061 (21061), among many others, using the Manual Programming instructions for Advanced Functions (EFCs) linked below:

Code:
00169 0
00185 1
00057 2
00056 3
00183 4
00055 5
00054 6
00187 7
00059 8
00058 9
00041 (-) Repeat
00052 EPG
00037 Schedule
00117 Aspect
00230 Audio
00104 Vol +
00249 Power
00184 Mute
00116 Goto
00229 Info
00102 CC
00167 Vol -
00251 Menu
00235 Exit
00186 TV/Radio
00164 Fav
00171 Rec
00042 Return
00101 Ch+
00119 CH-
00101 up arrow
00119 down arrow
00118 left arrow
00122 right arrow
00123 OK
00038 Page -
00180 HDMI / Page +
00105 rewind
00039 fast fwd
00053 stop
00166 USB
00103 prev track
00106 next track
00246 play
00121 PVR / pause

mdavej's Avatar mdavej 08:22 PM 07-25-2014
Finally managed to snag an old STB model on ebay. Thanks jprc and Aleron.
Brian Mikesell 06:18 AM 07-26-2014
Apologies if this has already been discussed. I used search but didn't quite see anyone mentioning this issue. I have been putting mp4 movies on the external 2.5" HD and they have been stopping and advancing to the next movie in the movies folder. They are stopping at the exact same point each time. One movie is 2.1gb and the other is 2.3 gb and it almost feels like that when they hit the 2gb point the advance to the next movie I have the iveiw 3500-stb and have tried firmware 9 and 13 and both are doing the same thing. Any tips or is this a known issue?
rene52's Avatar rene52 01:04 PM 07-26-2014
Ordered 2 -3500STB and got 2 -3500STB II which would be the better tuner? I ordered from Nexgen
the 3500STB was 39.88 and the 3500STBII was cheaper. I've emailed them about it to see what they say.If the 3500II is as good as the 3500II then maybe I'll keep them. Thanks.
mdavej's Avatar mdavej 01:22 PM 07-26-2014
Quote:
Originally Posted by rene52 View Post
Ordered 2 -3500STB and got 2 -3500STB II which would be the better tuner? I ordered from Nexgen
the 3500STB was 39.88 and the 3500STBII was cheaper. I've emailed them about it to see what they say.If the 3500II is as good as the 3500II then maybe I'll keep them. Thanks.
The STBII is fine and has a better remote than the STB. But the version with the 3/4 slider switch on the back won't work properly with cable TV and can't be firmware upgraded presently. If you use it with OTA, you have no worries. If you have the 3/4 switch version you may never be able to upgrade. It's been 4 months, and no firmware for it has been released. That's why I've gone to a lot of trouble to find an STB.
rene52's Avatar rene52 04:04 PM 07-26-2014
Thank you for the quick reply,I think I'll return them. Thanks again.
dleedlee's Avatar dleedlee 04:46 PM 07-26-2014
Does the 3/4 model include the menu transparency setting option?
Brian Mikesell 09:20 AM 07-28-2014
Quote:
Originally Posted by Brian Mikesell View Post
Apologies if this has already been discussed. I used search but didn't quite see anyone mentioning this issue. I have been putting mp4 movies on the external 2.5" HD and they have been stopping and advancing to the next movie in the movies folder. They are stopping at the exact same point each time. One movie is 2.1gb and the other is 2.3 gb and it almost feels like that when they hit the 2gb point the advance to the next movie I have the iveiw 3500-stb and have tried firmware 9 and 13 and both are doing the same thing. Any tips or is this a known issue?
I reformatted from Fat32 to NTFS and thought this would fix the issue but no dice. Any other tips?
rene52's Avatar rene52 05:15 PM 07-28-2014
mdavej I to ordered from amazon and received the wrong STB's. Do you remember who on eBay you ordered from? Thank's.
mdavej's Avatar mdavej 08:24 PM 07-28-2014
Quote:
Originally Posted by rene52 View Post
mdavej I to ordered from amazon and received the wrong STB's. Do you remember who on eBay you ordered from? Thank's.
I'm afraid I can't be much help. I got THIS one, but I think it was the only one they had. They look like they're probably just a pawn shop with an ebay storefront. No stock of iView's unfortunately.
1972bigcarr 08:49 PM 07-29-2014
Just got some beta firmware for the 3500STBII with the 3/4 switch after calling Iview. I called about the QAM virtual/real channel mapping. Haven't had time to test it out if someone else wants to let me know.
Dick Repass's Avatar Dick Repass 07:54 AM 07-30-2014
Quote:
Originally Posted by dleedlee View Post
Does the 3/4 model include the menu transparency setting option?
Yes you can change the transparency setting under menu.I have mine on 80 %
dleedlee's Avatar dleedlee 08:25 AM 07-30-2014
Quote:
Originally Posted by Dick Repass View Post
Yes you can change the transparency setting under menu.I have mine on 80 %
Thanks! I have the previous STBII and am considering picking up a spare but wasn't sure what's new or different with the 3/4. My II has been performing solidly with the v13 firmware since April after using it for two weeks with the original v9 it came with.
milkboy31's Avatar milkboy31 11:18 AM 07-30-2014
Quote:
Originally Posted by 1972bigcarr View Post
Just got some beta firmware for the 3500STBII with the 3/4 switch after calling Iview. I called about the QAM virtual/real channel mapping. Haven't had time to test it out if someone else wants to let me know.
Same issue here... I have a CCTV setup in multiple buildings that use physical clear QAM channel 3-1. The new 3/4 switch model of this box doesn't see any stations on manual or auto scans... the meter does peg out when doing a manual scan and entering channel 3, but it doesn't find anything once scanned.

As others suspected, I'm guessing the new chipset/firmware default doesn't work with physical QAM channels only virtual QAM channels.


Hopefully this new beta firmware (V1) will fix it. I will post back with results later today. I'm not holding my breath though as the lady on the phone sounded like she had no idea what I was asking.
milkboy31's Avatar milkboy31 01:57 PM 07-30-2014
Quote:
Originally Posted by milkboy31 View Post
Same issue here... I have a CCTV setup in multiple buildings that use physical clear QAM channel 3-1. The new 3/4 switch model of this box doesn't see any stations on manual or auto scans... the meter does peg out when doing a manual scan and entering channel 3, but it doesn't find anything once scanned.

As others suspected, I'm guessing the new chipset/firmware default doesn't work with physical QAM channels only virtual QAM channels.


Hopefully this new beta firmware (V1) will fix it. I will post back with results later today. I'm not holding my breath though as the lady on the phone sounded like she had no idea what I was asking.

Confirmed. New Firmware V1 on the channel 3/4 switch model DOES bring back the ability to tune in QAM physical channels like 3-1. See attached pic for how the new firmware version reads. You will need to call them (I just used the phone number on the first post of this thread) and they will email you the firmware.
Attached: photo.jpg (141.1 KB) 
rene52's Avatar rene52 05:17 PM 07-31-2014
Are there 3500STBII tuners without the RF3/4 switch and are they programmable with the 3500STB firmware?I just want to know
because a vender on eBay has 3500STBII without the RF switch, I just hate to order them and have to return them like I did with the vender on amazon in which the ad showed the 3500STB and he sent me the 3500STBII.
jprc's Avatar jprc 05:42 PM 07-31-2014
Quote:
Originally Posted by rene52 View Post
Are there 3500STBII tuners without the RF3/4 switch and are they programmable with the 3500STB firmware?I just want to know
because a vender on eBay has 3500STBII without the RF switch, I just hate to order them and have to return them like I did with the vender on amazon in which the ad showed the 3500STB and he sent me the 3500STBII.
Why don't you just contact iview and get the software that was mentioned above for the new box? I've been telling people to do that for months but no one listened to me and kept sending their boxes back unnecessarily.

Anyway, yes there are 3500stbII boxes without manual RF switches. Versions 9, 12, and 13 can be loaded on it but versions before v9 should be avoided on it (although v7 can be loaded but with some issues).
duracell80 10:08 PM 07-31-2014
I have had the STBII for almost a week now. In defence of that 3/4 switch: Very handy for squirting out a signal over coax to my kitchen under cabient flip down TV via a run in the basement.

Constructive feedback for iView:

We gotta get this recording name sorted out. The titles of the shows show up in the EPG and it would make this unit so much more useable when the recording takes place that it at least picks up the show title as the filename. Refining it further a folder based listing would be very helpful.

I thought of a workaround I'd like to share for this recording title mayhem on a PC running Windows or Linux (needs web server) :

1. Using Media Portal and EPGCollector
2. Grab EPG everynight and use MP to get data into database using the XMLTV import feature of MP TV server.
3. Write SQL queries to match filename date and channel to find EPG data grab title and use PHP to rename the file (and perhaps kick off FFMPEG from PHP to get it to H.264.

But really, if the EPG data is on the STB why are we having such filenames in a single folder?

Biggest issue by far, worse than the remote.
Hairywoo 06:56 AM 08-01-2014
hello all,

i just recently received my 3500STB2 and have an issue i'd like to share and possibly get some input.

i connected this hardrive in a 3.0 usb enclosure to the iview:

http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1

and when i go to timeshift on the iview it takes about 2 minutes or longer to pause even when i hit play the playback is extra jumpy and unwatchable. the same can be said for playback on any recording i've made.

i'm guessing that my hardrive is too slow for proper recording and playback?

if that's the case then i need help picking out a suitable replacement. i'd like to stay as affordable as possible while still maintaining quality and enough speed to work properly.

i've found these:

http://www.amazon.com/dp/B00FE2N1WS/...3083CZL3&psc=1

and

http://www.amazon.com/dp/B00E3W15P0/...CF34C0HL&psc=1

one is half the price of the other but i'm not sure if it's fast enough. any comments or suggestions?
duracell80 08:45 AM 08-01-2014
Quote:
Originally Posted by duracell80 View Post
We gotta get this recording name sorted.
I should say my recording title workaround involves using a USB tuner on my PC for EPGCollector
to get the data. Media Portal can get EPG from IMDB without using a tuner.

More thoughts on PVR function:

0. When exiting PVR mode it should return to live TV and to exit you should be able to press PVR again (to save looking for the exit button).

1. Playback should be fullscreen by default.

2. When skipping, pressing play will pause the video instead of playing, unless you've already pressed it once. The play pause button should not pause when in skipping mode.

2.1. Agreed with all skipping comments the skip should be 30 seconds not speed based.

3. When recording it's annoying to have the "Rec 00:38:00" box in the top left corner. That should timeout and pop back up when you attempt to interupt the recording.

3.1. If a HDD is attached it should be fast enough to allow you to watch a recording while a current recording is on going. I can only think the flash drive option is what held back this functionality.

4. Pressing info should bring up meta data like show title and description rather than technical details.

5. Aspect ratio cannot be changed when in playback mode.

I'll keep playing and see what other user interface snags I can find.
dleedlee's Avatar dleedlee 09:10 AM 08-01-2014
Quote:
Originally Posted by Hairywoo View Post
hello all,

i just recently received my 3500STB2 and have an issue i'd like to share and possibly get some input...

and when i go to timeshift on the iview it takes about 2 minutes or longer to pause even when i hit play the playback is extra jumpy and unwatchable. the same can be said for playback on any recording i've made.
I had a similar experience on playback, rarely use timeshift on this, when I first got my STBII. At first, I though it was my cheap antenna(I'm OTA only), or possibly interference from the STB and the HDD - I moved the HDD to the other (left) side of the STB. It drove me nuts. After a few weeks, the jitters stopped and I've never reencountered it. Throughout the whole time, I've been using a portable WD Passport Ultra, 1TB. Maybe, it's just a burn in period?
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