iView-3500STB Tuner & DVR Owners Thread - Page 124 - AVS Forum | Home Theater Discussions And Reviews
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post #3691 of 5042 Old 10-09-2014, 12:35 AM
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I have been using a Magnavox recorder for about four years, it's been a great OTA recorder for timeshifting but it's SD, I have never used the DVD, I have only ever used about half the capacity of the 320GB hard drive. It is time to upgrade to HD. Up to now the price and firmware quirks have put me off the Channelmasters and Tivos etc. The enthusiasm for the Iview is infectious. I am looking to put together an Iview system that has value, reliability and good looks (WAF), I did read most of the early pages of this thread but I have questions:
1. If I start with a USB stick, say 8GB, just to get the hang of the Iview, what stick do you recommend?
2. I am new to external hard drives. From reading this thread it appears that the Iview power supply or cooling is the weak point. I assume a USB drive with its own power supply is a better option? If so and I need a 500GB drive what is recommended? I have seen some WD drives that look like a small book that look nice.
3. I need to upgrade my attic antenna, it's UHF only, long and highly directional and even with the Magnavox the loss in the coax down lead causes some stations to be marginal. With the Iview there is no traditional pass thru so I will need an inline amplifier at the antenna, a power injector at the other end of the down lead and then a two way splitter. I am considering the RCA inline amplifier it seems to offer good value?
I would like to be able to buy from Amazon for obvious reasons.
I hope this thread will help other Iview newbies.
Thanks, Trevor.
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post #3692 of 5042 Old 10-09-2014, 12:53 AM
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Quote:
Originally Posted by Trevor_Bartram View Post
I have been using a Magnavox recorder for about four years, it's been a great OTA recorder for timeshifting but it's SD, I have never used the DVD, I have only ever used about half the capacity of the 320GB hard drive. It is time to upgrade to HD. Up to now the price and firmware quirks have put me off the Channelmasters and Tivos etc. The enthusiasm for the Iview is infectious. I am looking to put together an Iview system that has value, reliability and good looks (WAF), I did read most of the early pages of this thread but I have questions:
1. If I start with a USB stick, say 8GB, just to get the hang of the Iview, what stick do you recommend?
2. I am new to external hard drives. From reading this thread it appears that the Iview power supply or cooling is the weak point. I assume a USB drive with its own power supply is a better option? If so and I need a 500GB drive what is recommended? I have seen some WD drives that look like a small book that look nice.
3. I need to upgrade my attic antenna, it's UHF only, long and highly directional and even with the Magnavox the loss in the coax down lead causes some stations to be marginal. With the Iview there is no traditional pass thru so I will need an inline amplifier at the antenna, a power injector at the other end of the down lead and then a two way splitter. I am considering the RCA inline amplifier it seems to offer good value?
I would like to be able to buy from Amazon for obvious reasons.
I hope this thread will help other Iview newbies.
Thanks, Trevor.
First thing to keep in mind is that if reliability is important to you (which you said) the iview is not a box to count on for recording purposes.

If you still want to get it, a USB flash drive is not recommended. If you really want to use one anyway, best to go with a USB 3.0 stick with high write speeds and low latency. 8GB will only be enough for one hour of full HD recording so that size is not ideal either.

It is best in my opinion to go with an externally powered HDD but many have used usb powered drives without issue. With an externally powered drive, my iview never got even what I would call warm. If you used a usb powered HDD then it would be best to get one that does not draw too much power. There are recs in this thread but I don't remember off hand. I used externally powered drives, both usb 2.0 and 3.0 WD My Book drives.

I don't personally have amplifier recs. Your reception with the iview may vary from your other devices. It is prone to easy interference. You have to be careful with amplification. I did in my circumstances have to use an amplified antenna but for many using amplification will make reception worse on the iview. Some have had to use attenuators where they normally wouldn't.
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post #3693 of 5042 Old 10-09-2014, 06:56 AM
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That's pretty much correct. The iView can work reliably in some environments, but by no means all. As they used to say on car ads, Your Mileage May Vary.

For storage, I use external 2.5" drives intended primarily for laptops. They require little power, can be purchased for around $50-$60, and can be reused with a PC or another DVR if you decide to bail on the iView.

Its tuner is a bit weak, but again, YMMV. Many folks get all their stations just fine. My advice is to try the iView without making any changes first; then, if you have "problem" stations, you can look at upgrading your antenna and/or adding amplification.

Amplification can sometimes make things worse instead of better, especially if your signals are strong to start with. If you have tuner issues, post back and we'll try to help.
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post #3694 of 5042 Old 10-09-2014, 07:55 AM
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Originally Posted by JHBrandt View Post
KABC is in Los Angeles, not NYC WABC is in NYC. (Interestingly, both stations are on channel 7.)

I'm making a lot of guesses here: first, I'm guessing you're using an antenna. Cable channels are almost never numbered correctly on the iView, and IIRC Cablevision in NYC scrambles all their channels, so you couldn't use the iView anyway.
Thank you for your reply. I had left it alone for a few days, but to clarify this I AM connected to cable. The channel numbers were completely different and confusing after I got the latest firmware from May '14 which was labelled V1 for some reason. I got way more channels but I'm still missing ABC HD.

To check this I hooked up the cable to my tv and it immediately found it as channel 7-1 (HD) with no issues.

I am scared to do another scan because it found almost 400 blocked channels and I had to go and manually delete all the blank channels and ones I don't care to watch. The manual search was unsuccessful for every channel I tried.

Is there any other way to try and find a channel that my TV is picking up no problem?
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post #3695 of 5042 Old 10-09-2014, 08:25 AM
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Ah, I see now. Apparently you're one of the lucky New Yorkers who still has some unencrypted cable TV.

Even so, cable is really tough to work with on these boxes. You may already know that digital TV channels have two different kinds of channel numbers: a "real" (or RF) channel number, and a virtual channel number which is the one you normally see. For OTA, the RF channel number is set by the FCC and will rarely change, but for cable, each cable operator assigns their own - and they may also change it from time to time.

Normally you don't see, or even care about, any of this because most tuners will show you the virtual channel number instead. The problem with the iView is that it only understands one way of assigning virtual channel numbers, called PSIP. PSIP is used for almost all OTA channels, but is very rarely used with cable. That would explain why you got so few channels with the original firmware: they're probably the handful the iView could find PSIP virtual channel numbers for.

Firmware V1 is different: for cable, it doesn't use PSIP-assigned channel numbers at all, so it finds everything, including the hundreds of encrypted channels as you discovered. Instead, it uses the RF channel number, so all your stations have weird channel numbers.

Chances are your cable company's customer service is used to dealing with customers using the cable company boxes, or other tuners that pick up the virtual channel numbers, so they probably won't know any RF channel numbers. But I believe there are online databases that try to keep track of the RF channel numbers that various cable operators use. You'll have to search for one that lists your cable company, then see if they list the RF channel for ABC HD.
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post #3696 of 5042 Old 10-09-2014, 09:41 AM
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Originally Posted by JHBrandt View Post
I think thumb drives and SSDs are the same basic technology (flash ROM), just implemented differently: thumb drives to minimize cost/megabyte, SSDs to maximize speed and durability.

The iView decompresses the video, either a file or what it receives over the air, and scales it down (or up) to 480i for the composite and RF outputs. If you use the high-definition (component and HDMI) outputs, it will scale them to 480i, 480p, 720p, 1080i, or 1080p; whatever best matches your display.

The audio & video compression used for over-the-air TV is the same as for DVDs, so standard definition .mts files created by the iView can be "remuxed" to DVD-format .vob files without re-encoding them, making the process reasonably quick. (I use a free program called "DVD Styler" on my PC to do this.)

High-definition recordings will need to be re-encoded, though; either to scale them down to 480p for DVDs, or to convert to the more compact h.264 compression for Blu-Ray. (Strictly speaking, I suppose you could just remux them for Blu-Ray, but you wouldn't be able fit nearly as much on each disc.) Re-encoding will take longer; possibly a lot longer depending on your PCs speed.

In the long run you'll probably want to buy some cables with screw-on F connectors so you know they'll stay in place. But quick-connect is probably fine for now.

I don't think new firmware would help your VHF reception issues. The iView's tuner is a bit weaker than the Zenith's, but I'd still look at my antenna first. What kind are you using?
So converting a 360P gets upscaled to a 480P then? The same videos look awful when blown up to full screen on a PC, yet don't look so bad on a SD 20" CRT... I expected them to look worse.

I'm using (& tested this on) an old 90 or 120 mile Radio Shack antenna from the 80's or 90's laying in the attic, I also have a small Gemini inline amp at the set. The back end is damaged but still held together, which would be the low VHF end, was considering removing the back 4-6 elements to make the antennna more manuverable. It's pretty much served well in analog years even with a Channel 3 & 5 here, though now the lowest Physical channel is 8, though we have a LP on 7 & a soon coming med power on 6, though I don't get 7 & don't expect to get 6, as there will be a null in my direction. I lose my 25 & 55 (Physical 26 & 30 respectevly) when the roof is wet, & my 23 diminishes during the winter months.

I'm in a cluster home, the attic services my upstairs bedrooms, but my main set was served by a common outdoor antenna. Over Memorial Day weekend either a distribution amp went south or someone cut my line. The HOA refuses to look into this & was even told by one on the board that OTA TV don't exist, & to just buy cable & pay for TV like evereone else, common antennas were going to be removed anyway during the next re-roof.

May look into getting a outdoor put on, but have a laundry list of things before that, for now either watch DVD's or TV upstairs.

The iView will eventually replace a VCR I currently use with a Zenith STB. I usually justy record movies off the diginets (ie: Recorded the Valachi Papers off This! the other night), so having a really massive HD isn't that important.
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post #3697 of 5042 Old 10-09-2014, 10:33 AM
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Originally Posted by JHBrandt View Post
Chances are your cable company's customer service is used to dealing with customers using the cable company boxes, or other tuners that pick up the virtual channel numbers, so they probably won't know any RF channel numbers. But I believe there are online databases that try to keep track of the RF channel numbers that various cable operators use. You'll have to search for one that lists your cable company, then see if they list the RF channel for ABC HD.
Thank you for your response. I see why so many people run V1 on this box. I just upgraded to V3 and did a scan and ran into the same problem, and like you said it didn't find all of the channels, I'm guessing there isn't much I can do. I will try V2a now for the heck of it and see.

Lastly, look at this pic. On V1 and V3 they find WABC-HD and after the scan I start flipping channels and when I get to 7-1 I see an SD 4:3 picture and then it sets me back to the first channel and then the channel is not able to tune after that. I wonder why this is, any ideas?
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post #3698 of 5042 Old 10-09-2014, 11:04 AM
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So converting a 360P gets upscaled to a 480P then? The same videos look awful when blown up to full screen on a PC, yet don't look so bad on a SD 20" CRT... I expected them to look worse.
Yes, scaling up videos can actually look worse on a high-resolution monitor. At least that's been my experience. I usually watch low-resolution videos on my phone; they look just fine on that little screen. SD (480i) videos will usually scale up to 1080i without looking too bad, so I watch those on my PC sometimes.

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I'm using (& tested this on) an old 90 or 120 mile Radio Shack antenna from the 80's or 90's laying in the attic, I also have a small Gemini inline amp at the set. The back end is damaged but still held together, which would be the low VHF end, was considering removing the back 4-6 elements to make the antennna more manuverable. It's pretty much served well in analog years even with a Channel 3 & 5 here, though now the lowest Physical channel is 8, though we have a LP on 7 & a soon coming med power on 6, though I don't get 7 & don't expect to get 6, as there will be a null in my direction. I lose my 25 & 55 (Physical 26 & 30 respectevly) when the roof is wet, & my 23 diminishes during the winter months.
RS exaggerates the range of their antennas but those were still quite nice all-band antennas. I wouldn't remove the VHF-Lo elements though; even though you don't have VHF-Lo stations, the same elements are actually used for VHF-Hi also! But (assuming FM radio isn't a consideration - I just made that mistake on another thread) you might look into a new antenna designed for VHF-Hi and UHF, such as the Channel Master 20xx series, the AntennaCraft HBU series, or the Winegard 769x series.

Quote:
Originally Posted by Bismarck440 View Post
I'm in a cluster home, the attic services my upstairs bedrooms, but my main set was served by a common outdoor antenna. Over Memorial Day weekend either a distribution amp went south or someone cut my line. The HOA refuses to look into this & was even told by one on the board that OTA TV don't exist, & to just buy cable & pay for TV like everyone else, common antennas were going to be removed anyway during the next re-roof.


I've been lucky and never had to deal with an HOA. Sounds like there's a bunch of ignorant elitist snobs on yours.

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May look into getting a outdoor put on, but have a laundry list of things before that, for now either watch DVD's or TV upstairs.

The iView will eventually replace a VCR I currently use with a Zenith STB. I usually just record movies off the diginets (ie: Recorded the Valachi Papers off This! the other night), so having a really massive HD isn't that important.
If you have an antenna in the attic, and it points through the roof (not just the side of the house), try to use the biggest one you can afford and that will fit, so your stations will have the best shot in the rain. (You can always move it to your roof later.)

Also, if you need an amp, look for one with a power injector, like the LNA-200 I was discussing with someone else earlier, so you can put it up at the antenna end. That might help a bit more.
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post #3699 of 5042 Old 10-09-2014, 01:20 PM
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Thank you for your response. I see why so many people run V1 on this box. I just upgraded to V3 and did a scan and ran into the same problem, and like you said it didn't find all of the channels, I'm guessing there isn't much I can do. I will try V2a now for the heck of it and see.

Lastly, look at this pic. On V1 and V3 they find WABC-HD and after the scan I start flipping channels and when I get to 7-1 I see an SD 4:3 picture and then it sets me back to the first channel and then the channel is not able to tune after that. I wonder why this is, any ideas?
Hm. That is weird.

Here's what I think might be happening. Apparently your cable does have PSIP for some channels (the call letters and the 7-1 both come from that, and I think V3 only finds ones with PSIP), but apparently the info for WABC-HD is incorrect.

So the scan stores a channel for WABC-HD, but when you try to tune to it, the subchannel doesn't exist on that frequency, or it does exist but the PSIP info doesn't match the info the iView stored during the scan. So the iView refreshes the RF channel it just tuned to (which it thought WABC-HD was on) and WABC-HD disappears.

(I'm guessing other tuners get the virtual channel numbers via a protocol other than PSIP, so they aren't affected. Or maybe they do use PSIP, but are more tolerant of errors in the data than the iView is.)

I see something similar happen on a couple of OTA channels. I scan them, delete any unwanted subchannels, and they work for a while; but one day, I tune to them and something has changed, the iView tries to refresh the channel, gets confused, and I end up losing every subchannel except a useless infomercial channel I'd deleted to start with. I have to manually scan the channel again, then I'm good for another week or so.

One of your TVs may have a way to show you the RF channel number when you tune to WABC. Look for an "info" screen and see if it shows the RF channel number. Or Google something like "<my cable co.> RF channel numbers" and see if you can find the correct channel number online someplace.

Then you could do a manual scan of that channel on the iView. Probably need to use V1 too. And there may be a dozen or so subchannels on that RF channel, most of which will be encrypted and you'll have to delete them. But hopefully you can find WABC among them somewhere.

Good luck. Even if you figure it out, your cable company may decide to move things around someday. If they do, you'll have to rescan.
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post #3700 of 5042 Old 10-09-2014, 01:46 PM
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Ok, I have semi-fixed my problem and I'm not sure why but I know how. I want to post what I did in case anyone else has this problem or similar.

I was doing auto scans and I noticed that it would stop at 400 channels. I searched all of the unknown limitations and features of this unit but I didn't see any limit, but the channel I wanted to add was above the top channel that it would scan (I feel it has a max of 400 but not sure, and this was not the case with V3 so maybe not the issue). Initially during my failed scans I saw WABC-HD come up when it reached the frequency 699 MHz but would never show up. When I would manually add 699 MHz which is channel 108, it would not add anything. When I had done my scan of 400 channels it stopped at channel 81 and never went higher. Through messing with firmware updates and resetting to factory defaults I tried adding channel 108 manually after a fresh start and sure enough the channel was right there (108-707). I tried another auto scan but it wiped everything out and I ran into the same problem not being able to add the channel 108 again. I reset to default and did the scan manually.

In the end I had to write down all the channel numbers I wanted in my lineup which took a lot of time (20-704, 20-705, 40-702, and 108-707 etc) and manually add them (Channel 20, 40, and 108...) to get all of my channels I wanted. And somehow when all was complete ABC showed up on channel 7-1 and I have no idea how it wasn't 108-707 now, but it work.

I also had no guide info on any channels added from the auto scan, but I have full guide info when manually added. This was the same on Firmware V1 and V3 so I just stuck with V3 since it was newer.

Thank you JHBrandt for your help
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post #3701 of 5042 Old 10-09-2014, 05:49 PM
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Glad you figured it out. Now we know there's a 400-channel limit to the iView's program table; more than enough for OTA, but not for many cable systems since the scan includes encrypted channels. That could explain many of the problems folks have using the iView on cable systems.

Speculating: maybe V3 also adds encrypted channels temporarily but then throws out channels with no PSIP info, so it's subject to the same limit even though you end up with far fewer than 400 channels. But at least V3 gives you the virtual channel-subchannel number you're used to seeing (7-1), not the RF channel-subchannel number (108-707)

I've begged & pleaded for a firmware update to skip encrypted channels. There are even a few encrypted OTA channels (Ion Airbox) and I have to manually delete them every time I rescan Ion. Unfortunately, Ion is one of the channels that automatically rescans itself every week or two, and it adds back the Airbox channels every time.
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post #3702 of 5042 Old 10-10-2014, 08:16 AM
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Just received the iView 3500 box. All works great except for the remote. The remote seems to be very weak and unresponsive. Changed batteries several times in the remote so that is not the problem. Remote top led flashes brightly when sending commands. I also removed the front shipping plastic on the face of the unit. Sometimes even pointing the remote directly up to the ir window will not work to change the box. Is this a firmware issue? How do I go about getting the firmware files for this box?? Model # is iView-3500STBI, SW Version: 20140522 V1, HW Version: ATSC7816XD-02-ZOO. Firmware on iView site is older than what I have. Any help is greatly appreciated.
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post #3703 of 5042 Old 10-10-2014, 11:54 AM
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Just received the iView 3500 box. All works great except for the remote. The remote seems to be very weak and unresponsive. Changed batteries several times in the remote so that is not the problem. Remote top led flashes brightly when sending commands. I also removed the front shipping plastic on the face of the unit. Sometimes even pointing the remote directly up to the ir window will not work to change the box. Is this a firmware issue? How do I go about getting the firmware files for this box?? Model # is iView-3500STBI, SW Version: 20140522 V1, HW Version: ATSC7816XD-02-ZOO. Firmware on iView site is older than what I have. Any help is greatly appreciated.
This is not typical. Some Homeworx (an iView clone) users have reported remote issues, but it's always been from a distance, not right up to the IR window!

I don't think it's firmware. Others are using V1 without these issues. It sounds like either a bad remote or a bad sensor. (If you want to know which, you could try to program the "learning" buttons on the remote for your TV. If it will work your TV OK, it's the sensor; otherwise it's the remote.) But either way, I'd return it for a replacement.
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post #3704 of 5042 Old 10-10-2014, 01:55 PM
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I'll try programming the remote. Thanks!
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post #3705 of 5042 Old 10-10-2014, 03:10 PM
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First thing to keep in mind is that if reliability is important to you (which you said) the iview is not a box to count on for recording purposes.

If you still want to get it, a USB flash drive is not recommended. If you really want to use one anyway, best to go with a USB 3.0 stick with high write speeds and low latency. 8GB will only be enough for one hour of full HD recording so that size is not ideal either.

It is best in my opinion to go with an externally powered HDD but many have used usb powered drives without issue. With an externally powered drive, my iview never got even what I would call warm. If you used a usb powered HDD then it would be best to get one that does not draw too much power. There are recs in this thread but I don't remember off hand. I used externally powered drives, both usb 2.0 and 3.0 WD My Book drives.

I don't personally have amplifier recs. Your reception with the iview may vary from your other devices. It is prone to easy interference. You have to be careful with amplification. I did in my circumstances have to use an amplified antenna but for many using amplification will make reception worse on the iview. Some have had to use attenuators where they normally wouldn't.
I found a 500GB 2.5" 7200rpm 7mm laptop hard drive that is quiet and low power and a Sabrent metal enclosure (EC-UK25) to put it in. The only question I have is, the drive is SATA III, the Sabrent enclosure only mentions SATA and SATA II, will SATA III work? Obviously I do not need the speed of SATA III. Like I said I know very little about hard drives. Thanks in advance.
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post #3706 of 5042 Old 10-10-2014, 03:44 PM
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I found a 500GB 2.5" 7200rpm 7mm laptop hard drive that is quiet and low power and a Sabrent metal enclosure (EC-UK25) to put it in. The only question I have is, the drive is SATA III, the Sabrent enclosure only mentions SATA and SATA II, will SATA III work? Obviously I do not need the speed of SATA III. Like I said I know very little about hard drives. Thanks in advance.
It will work.
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post #3707 of 5042 Old 10-11-2014, 02:19 PM
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Proud new owner of the inexpensive iView-3500STB II (with Ch 3/4 on back) and admitting to not reading all 125 pages of this thread but actively perusing many many pages before posting. In a few posts I saw mention of signal quality but nothing more then adding a booster etc so hoping my questions are not unwelcome.

My setup is 2 antennas with a Winegard CC 7870 2-Way TV Antenna Joiner Coupler in my attic that connects to a splitter with one connection to the TV and the other connection to the STB. The TV tuner gets all the channels I'm expecting with little if any issues with picture or audio. The STB's tuner on the other hand has all kinds of problems with the Fox broadcast and intermittent issues with the CBS broadcast. I'm open to suggestions, keeping in mind I need both connections so I can record on one and watch on the other.
First, it is a requirement of getting such a cheap box that you read all 125 pages of people complaining about how badly the cheap box works...

Second, a booster may not work and boosters are controversial in the first place. MY 35-year-old masthead antenna amplifier that I got from Radio Shack for $50 (NOTE VERY CAREFULLY this would be about $150 today adjusted for inflation, quality of components is VERY important) demonstrably works great because it is probably a very low-noise amp located directly at the antenna (actually my current antenna is screwed directly into the flat-wire connectors on the masthead amplifier, and this should at least quiet the amplifier-bashers a bit).

Second again, I have NOT noticed THAT much difference between different receivers in terms of just being able to receive a signal BASED ON THE STRENGTH OF THE SIGNAL, but I've noticed a ridiculous amount of variance based on other, unknown, "gremlin" factors. If you're just not picking up a channel, and can get it on another receiver, DON'T JUMP TO THE CONCLUSION THAT INCREASING THE SIGNAL STRENGTH SOMEHOW WILL HELP. It certainly has not and does not work for me with my problem receivers. Rescanning works best of all...sometimes...

Third, well, you know, you get what you pay for, but do try re-scanning...then re-read this sentence...

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post #3708 of 5042 Old 10-11-2014, 02:26 PM
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In the US, full-power TV stations are required to broadcast at least 9-12 hours of guide info; I'm not sure about Canada's rules, though.
Lot of broadcasters around here going to jail if the above is the "law"...

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post #3709 of 5042 Old 10-11-2014, 02:35 PM
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There seems to be an issue with recorded programs on a usb drive. I recorded two or three sample programs, then went to play them. The files show on the left and I clicked ok to play them. The first time playing them there was no problem. After shutting off the converter box and pulling out the usb drive, then turning on the box again, I put in the usb drive. I go to PVR to play the recorded programs again, but they will not play again.

They only play the first time I record them but not a second time. I see the files listed on the left, I click on one file to play. Then it says init (i guess initiazing) but the program does not play. It does seem to highlight the next file below. None of the mts files play after the first time.

Did anyone have this issue?

I have the STB3500ii model and used a 64gig usb.
I have had a similar problem with Microsoft DVR-MS files (I used Windows Media Center to record TV, the iView didn't really do it for me).

Turns out, in many cases, it was some weird bug in the "container" concerning stopping/resuming playing the file. I found that by playing the file in another application, it was magically fixed.

Don't know if you can do that with the iView "mts" files though, except if you get them onto a PC and try to play them with some software that plays that kind of file.

Might work, big emphasis on the word "might"...

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post #3710 of 5042 Old 10-11-2014, 02:42 PM
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Lot of broadcasters around here going to jail if the above is the "law"...
It's the law, but the FCC doesn't have the manpower to enforce it, so nobody ever gets in trouble for breaking the rules.
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post #3711 of 5042 Old 10-11-2014, 03:03 PM
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It's the law, but the FCC doesn't have the manpower to enforce it, so nobody ever gets in trouble for breaking the rules.
And yet, they have the manpower to regulate Janet Jackson's nipples...and auction off the TV bandwidth for $billions...

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post #3712 of 5042 Old 10-11-2014, 03:35 PM
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RS exaggerates the range of their antennas but those were still quite nice all-band antennas. I wouldn't remove the VHF-Lo elements though; even though you don't have VHF-Lo stations, the same elements are actually used for VHF-Hi also! But (assuming FM radio isn't a consideration - I just made that mistake on another thread) you might look into a new antenna designed for VHF-Hi and UHF, such as the Channel Master 20xx series, the AntennaCraft HBU series, or the Winegard 769x series.

I've been lucky and never had to deal with an HOA. Sounds like there's a bunch of ignorant elitist snobs on yours.

If you have an antenna in the attic, and it points through the roof (not just the side of the house), try to use the biggest one you can afford and that will fit, so your stations will have the best shot in the rain. (You can always move it to your roof later.)

Also, if you need an amp, look for one with a power injector, like the LNA-200 I was discussing with someone else earlier, so you can put it up at the antenna end. That might help a bit more.
I wouldn't remove any elements from the antenna either. But in THEORY you might be able to remove some of the longer elements and MAYBE get slightly better reception (on the THEORY that anything on the antenna that is "cut" for a frequency other than what you are trying to receive is just more interference).

In THEORY, with an LPDA (assumption), you want to maintain the rear reflector element, which would be the element somewhat longer than what you would expect for VHF-hi reception, and remove the longer VHF-lo elements behind it. (LPDAs use cross-connected elements where the "active" element for a frequency has a "passive" director element in front of it, and a passive reflector element behind it (both are "passive" with respect to the target frequency because they are connected 180 degrees out of phase)). But don't do it, because you read it on the Internet...

Also, don't just go out and buy a BIGGER antenna on the theory that "bigger is better". For digital, it isn't. I personally use a very small antenna that dramatically outperforms my much bigger antennas that I used for analog. Digital does not require a strong signal to be receive a perfect picture like analog, but people still conflate the old way of getting good reception with the new technical reality of digital. What is true about antennas is that there is no free lunch with antennas, no such thing as a "powerful" antenna, for every increase in antenna "power" there is a corresponding DECREASE in antenna "power" (and if you think that sentence is confusing, it's beyond my current scope right now to explain it, but it's true).

The Supreme Court has ruled that you can intall an OTA antenna on your property depsite HOA rules, but if you live in a condo complex, there may be a distinction as to what constitutes your property or theirs. And HOAs routinely ignore the Supreme Court and the law in general, just like the rest of us...

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post #3713 of 5042 Old 10-11-2014, 05:44 PM
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That last part bears repeating. The FCC even has a Web page on the "over-the-air reception devices" (aka antennas) rule at http://www.fcc.gov/guides/over-air-r...n-devices-rule

It's a good rule to use, especially against recalcitrant HOAs, but sometimes also against apartment landlords. Its main weakness, though, is that it doesn't apply to "common" areas shared by multiple owners or tenants. Landlords have been known to structure their outdoor areas so that they are all common areas; possibly in an effort to get around this rule.
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This is not typical. Some Homeworx (an iView clone) users have reported remote issues, but it's always been from a distance, not right up to the IR window!

I don't think it's firmware. Others are using V1 without these issues. It sounds like either a bad remote or a bad sensor. (If you want to know which, you could try to program the "learning" buttons on the remote for your TV. If it will work your TV OK, it's the sensor; otherwise it's the remote.) But either way, I'd return it for a replacement.
Well, when I first tried using the remote on my iView, it was so weak that sometimes it wouldn't work even when used directly in front of the IR window! But when I put in brand new batteries (with an expiration date eight years in the future), then it was just still the worst remote I've ever used, with a range of less than 10 feet...

Given that, given variances in manufacturing, the OP just got the bad end of the bell curve for an already bad bell curve to begin with...

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post #3715 of 5042 Old 10-12-2014, 10:58 AM
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That last part bears repeating. The FCC even has a Web page on the "over-the-air reception devices" (aka antennas) rule at http://www.fcc.gov/guides/over-air-r...n-devices-rule

It's a good rule to use, especially against recalcitrant HOAs, but sometimes also against apartment landlords. Its main weakness, though, is that it doesn't apply to "common" areas shared by multiple owners or tenants. Landlords have been known to structure their outdoor areas so that they are all common areas; possibly in an effort to get around this rule.
To put it very simply, the rule doesn't apply to putting an antenna on somebody else's property, only your own.

An aparment is not your property (although I'm not sure exactly how the rule applies to leased premises), and if you bought a condo, you only own the interior walls of "your" condo. A common way to get around this is that you DO own a balcony, but if you try to just install an antenna on the exterior roof of a condo building, the HOA is actually within their rights to remove it...

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post #3716 of 5042 Old 10-12-2014, 11:59 AM
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Can anyone PLEASE post or provide a way (attach) for me to get the iView 3500STBII firmware for the newer 3/4 switch box??

The Firedrive link provides NO way of downloading the file .. only MALWARE and VIRUS links and no download link whatsoever.

I'll gladly post this file on a Dropbox link so that other users can download it.

I tried to PM the other users mentioned who have this firmware however I can't send a PM since I'm a newly registered users until I post 15 posts. (?!?)

Can't even use this box since I don't have V1 of the firmware which supports the QAM channels. Seems like we would have had a reliable link since this newer 3/4 box has been out since around June/July looks like according to posts.

Thanks in advance. iView support obviously closed over the weekend and possibly on Monday due to the holiday .. so really appreciate it if someone can post.

Last edited by kmruss; 10-12-2014 at 02:01 PM.
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post #3717 of 5042 Old 10-12-2014, 03:17 PM
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And yet, they have the manpower to regulate Janet Jackson's nipples...and auction off the TV bandwidth for $billions...
There wasn't any regulation necessary for Janet. Lots of people complained about it, but it had already happened. Auctioning spectrum also doesn't take manpower but makes them money, and now that the FCC is under the corrupt control of an ex-cable lobbyist, it's hardly a surprise.
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post #3718 of 5042 Old 10-12-2014, 07:00 PM
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To put it very simply, the rule doesn't apply to putting an antenna on somebody else's property, only your own.

maxreactance
Actually that's not quite correct. The rule applies to putting an antenna on property you own or control.

A tenant doesn't "own" his apartment, but (s)he controls it and can generally decide who to invite into the apartment, so the rule applies there. Of course that would be an indoor antenna (big deal), but if the apartment has a patio or balcony exclusively for the use of the tenant and guests, the rule applies there as well and the tenant can put an antenna there.

The exception for "common areas" was meant to prevent a tenant from abusing the rule to put an antenna on the roof, an outside wall, a courtyard, or other places where a landlord would have a reasonable interest in not having an antenna. But some landlords have taken advantage of this exception by eliminating private patios or balconies in favor of "common" ones that are shared by multiple apartments. The rule doesn't apply to such areas: a tenant can't put an antenna on a balcony shared by another apartment, even if all the tenants who use the balcony agree.

So the common area exception has been turned into a loophole by some landlords, who may even have an interest in encouraging tenants to sign up for cable. (Many apartments have their own "private" cable systems instead of relying on the municipal cable company, and so make money on cable subscriptions.) There isn't much a tenant can do about it, though, unless the FCC revisits the rule.
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post #3719 of 5042 Old 10-12-2014, 07:08 PM
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There wasn't any regulation necessary for Janet. Lots of people complained about it, but it had already happened. Auctioning spectrum also doesn't take manpower but makes them money, and now that the FCC is under the corrupt control of an ex-cable lobbyist, it's hardly a surprise.
Absolutely true, although in (weak) defense of Mr. Wheeler, the incentive auctions were mandated by Congress and would happen regardless.
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post #3720 of 5042 Old 10-12-2014, 09:03 PM
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Can anyone PLEASE post or provide a way (attach) for me to get the iView 3500STBII firmware for the newer 3/4 switch box??

The Firedrive link provides NO way of downloading the file .. only MALWARE and VIRUS links and no download link whatsoever.

I'll gladly post this file on a Dropbox link so that other users can download it.

I tried to PM the other users mentioned who have this firmware however I can't send a PM since I'm a newly registered users until I post 15 posts. (?!?)

Can't even use this box since I don't have V1 of the firmware which supports the QAM channels. Seems like we would have had a reliable link since this newer 3/4 box has been out since around June/July looks like according to posts.

Thanks in advance. iView support obviously closed over the weekend and possibly on Monday due to the holiday .. so really appreciate it if someone can post.
Hi guys - no offense .. But trying to stay on the topic of the thread (STB3500II) ... Really hoping someone can post the firmwares to the new version of the box with 3/4 switch. Not sure why iView doesn't already have it posted on their website .. But there's obviously a demand for it. People are also giving it bad reviews on Amazon for not being able to pick up their ClearQAM Channels .. Which V1 is capable of. Very odd and slow response from iView to their own detriment of not posting the firmwares (when they have 3-4 ready to go ... V1, v2, v2a, v3) ... But I'd like to still see it succeed. I'll update here if I hear back from iView first.
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