iView-3500STB Tuner & DVR Owners Thread - Page 137 - AVS | Home Theater Discussions And Reviews
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post #4081 of 4082 Old Yesterday, 03:54 PM
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Originally Posted by GregSWA View Post
I have the 3500STBii 3/4 with 20140522 V1 connected to cable.

There are 2 problems that I am having with this box.
1) When attempting to set up recordings, only a handful of channels (ie 4 or 5) are available for selection. This appears to be the first channel in the program list and the last channel. I think it also includes sub-channels related to these channels. So, I thought, "No Problem, I'll just move the channel that I want to record on to the top of the list". This works briefly, but Problem 2 steps in and all of a sudden, I am recording random channels.
2) Even though I have manually added only the channels that I want, and have sorted and re-named the list as I want, this box decides to search for and add channels on its own. Doing this, it changes the channels that are in my recording list.

Is anyone else experiencing this?
Any ideas on how to fix this?

BTW, I haven't changed the firmware, yet, but plan to do so.
I don't recall seeing your first problem before. It only lets you record subchannels from the first and the last channels in the channel list, no matter which channels those are? Extremely weird.

I have an older iView with V13 and only use it OTA, but your second issue sounds familiar. Basically, whenever I tune to a station, there's always a small chance the iView will delete, rescan, and re-add all subchannels on that station. I haven't used the reorder function but I'm not surprised that this quirk would mess up a reordered channel list.

You might try doing a scan for OTA channels (which shouldn't find anything) just to make sure the channel list is completely cleared out before manually scanning in the cable channels you want. Perhaps the iView will then let you record channels other than whatever is listed first or last. If so, be aware the iView may add back anything you delete, and/or undo your renaming or reordering; but as long as you don't have to reorder channels just to set up a recording, that shouldn't be too bad.

If that doesn't work, download the firmware from the link above your post and try each version. Even try version 1, in case your box's firmware has been corrupted somehow. Most cable users report the best luck with version 1, but YMMV.
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post #4082 of 4082 Unread Today, 03:06 PM
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Originally Posted by hsweet View Post
I think I've solved the clock problem. I returned my unit and got a brand new replacement. The date and time was June 29, 2011 07:53. Tech support was stumped. BTW, my service is through Cablevision in NY.

I left the box on and after 12 to 20 hours, the date self corrected to the current date. So my guess is that it takes many hours for Cablevision and iView to do a handshake.
2/25/2015 update: iView tech advised me to scan via OTA with antenna attached and then scan via cable. This reset the clock. It was 3 min slow though creating a minor pain. I've also found that after having deleted 3/4 of the dead channels, the clock resets to an invalid value. So I just leave all of the dead channels there and move the ones I use to the top of the list adding valid channel names.
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