Sorry did not reply back sooner. We acknowledge that we are having some issues with the new converter box + dvr. We are constantly revising a new firmware to have available soon to fix this issue. I have let our engineer know this issue and also has forwarded your email to them, thanks for letting us know your opinion and issues found on our unit, this will help us improve more on future products.
Sent: Saturday, June 08, 2013 7:47 AM
Dear Mr. Chui,
I recently purchased an iView 3500STB. After using this product and reading reviews and comments on various websites and forums, I think we can acknowledge that there is a long list of "quirks" with this product.
Even so, I do not intend to return my 3500STB and will continue to use it with the hope that some of the quirks will be corrected in future firmware releases.
I personally feel that the issues with trying to record Daily and Weekly shows should be prioritized. Presently after recording the first show, of a daily series, the date jumps forward 6 days. For a weekly recording the date jumps forward 12 days after the first recording. One should not have to go in and edit the program after every recording to make sure the next show will not be missed.
Having done a little software development in the past (but not knowing how the firmware for the 3500STB is written) it seems to me this problem could easily be fixed. Rather than the frimware updating the "Start Date" (increment one day) after every recording, I would think that the firmware would just compare the programmed Start Date with the actual date (data which is shown on the upper right of the EPG) and keep recording as long as the date was greater than or equal (if EPG_Date is >= Scheduled_Start Date then record program).
Something similar could be done for Weekly recordings, by adding names of the days (Monday, Tuesday...) to the Repeat field, and then comparing it to the name of the week that is shown in the EPG data field (if EPG_Day = Schedule_Day then record show).
I think, with a few changes in the firmware, iView will have a very nice product.
Thanks for taking the time to read my message.