iView-3500STB Tuner & DVR Owners Thread - Page 160 - AVS Forum | Home Theater Discussions And Reviews
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post #4771 of 5123 Old 11-16-2016, 11:08 AM
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I understand. As I said, the iView and similar boxes (like the HomeWorX) are OK for limited use. I think it's good to have one (or even two) handy for overflow or backup purposes. I just wouldn't use them to replace a TiVo or similar product (such as Windows Media Center).

I've looked at Plex, and while WMC meets my needs, if I'd made the mistake of "upgrading" to Windows 10 (and thereby losing WMC), I'd probably be using it myself by now.

Edit: BTW, it isn't just TiVo that Rovi has managed to screw up: Big WMC guide changes starting today

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post #4772 of 5123 Old 11-16-2016, 02:46 PM
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Originally Posted by eherberg View Post
This is what disqualifies the DVR+ from consideration for the permanent replacement plan. No way to access recordings without pulling drives out? No way to send recordings to other units in the house?
Wow - I had no idea that unplugging a USB cable could be so onerous! But the iView suffers from the same "disability," so it sounds like you'll be stuck plugging and unplugging HDDs, at least until your Plex server is set up.

EXCEPT, it just occurred to me that the iView does have one advantage over the DVR+ in this regard. When you put the iView in standby, it powers the USB port down. That means you could connect one of those WiFi drives to your iView, then you could access it via WiFi whenever the iView wasn't on! iView doesn't use the best file names, but you can usually tell which file is which: the file names consist of the network name followed by the start date and time of the recording.

WiFi drives aren't cheap, but you could always reuse it when Plex is up and running and you retire the iView.
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post #4773 of 5123 Old 11-16-2016, 04:00 PM
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That would be handy. And a possible good short term solution for pulling programs off for import into Plex. It's not that it is difficult to pull the drive - it's just that it must be timed. I've gotten used to being able to push or pull recordings off -- whether there is something recording or not. It's now on my 'must-have' feature for a TiVo replacement (if Rovi forces me to play that hand). The one thing that may put a dagger in the Plex solution, however, is the need to have recordings finish before they can be accessed. I get that it is in beta - so I'm not holding that against it. But at some point there would have to be a clear indication that it is on the map. Otherwise, I'll need to have a harder look at Tablo or the HDHomeRun solution. I wouldn't be able to have the unified interface with recordings and files that is also currently a must-have. Fortunately I have some time to look at my options. And who knows -- maybe Rovi will surprise me and I won't need to go down that road. :-)
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post #4774 of 5123 Old 11-16-2016, 05:23 PM
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I've been searching for a better solution, but the way USB ports were designed makes it very tough. I would've thought someone would have a PCI card with a USB device port (the reverse of the usual USB host ports on a PC), and you could just slap it in your PC, set up a virtual HDD on one of your PC's real HDDs, and hook it to a DVR+, iView, or anything else that expects a USB hard drive. But such a card doesn't seem to exist.

On the DVR+ thread, one user (wlarsong) pulled it off using a single-board Linux computer called a BeagleBone. As I recall he created a virtual HDD on a NAS drive, which the BeagleBone made "look like" an ordinary HDD to the DVR+. Since all other access to the virtual HDD was read-only, other devices could stream recordings from it even while the DVR+ was recording or buffering to it. But the Linux scripting required to make this work was way over my head, and I'm a long-time computer programmer! I probably need to check in and see if he's made any progress in making this thing a bit more user-friendly. He could probably make a bundle programming these and selling them to DVR+ owners, iView owners, and the like.

My WiFi drive idea wouldn't work with the DVR+, but it should does work with the iView and it doesn't require any more fluency than normal with PC equipment. (And unlike the DVR+, the iView uses at least somewhat-understandable file names.) But the timing issue is still there, since you can't access the drive via WiFi while its USB port is active.

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post #4775 of 5123 Old 11-19-2016, 11:15 AM
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iView-3500STB Tuner & DVR Owners Thread

I took our iView-3500STB out of service in May. It was working fine then. Today, when I plugged it in, the unit no longer powers up. Is there anything that I can try?

Also, are any local brick and mortar stores carrying these? For example, Wal Mart, Best Buy Micro Center, etc.

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post #4776 of 5123 Old 11-19-2016, 03:01 PM
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still spending $thousands to make a $40 box work

The tuner went out on my Sony TV again a few months ago, so I dragged my iView 3500STB out of the junk electronics box so I could watch HD TV in my living room again (got to hand it to Sony for selling TVs with tuners that suddenly quit working, then just as mysteriously, start working again, then fail again, then work again, ad nauseum).

So I'm back to struggling with all the quirks of the iView, which actually has an excuse for being a piece of junk (low price, though you could argue that's now Sony's problem too). This time around, I've found a few things to make it work better than before, some mentioned here, some not, so I'll just pass them along:

1. Recording media. Despite iView documentation and this forum, it seems you CAN use USB flash drives, you just have to get the right one, and if you do, it seems to be the best solution. The real problem with flash drives is the manufacturers do just about everything to hide the actual gating factor for this use, which is the write speed of the drive. For reliable US ASTC TV recording, you need a flash drive with a write speed north of 20 Mbps, since each 6Mhz TV channel provides a total of 19.2 Mbps of streaming data. 1080i DD 5.1 video/audio typically is currently allocated somewhere around 9-12 Mbps of that 19.2 Mbps, so a 20 Mbps write speed should be able to record even the worst case where the station allocates the entire 19.2 Mbps to a single "sub-channel".

The jerks at the flash drive makers generally won't say what their write speeds are, leaving that up to individuals and organizations to test their products for them. Almost all flash drive makers wave their hands and say their USB 3.0 flash drives have 10 times the speed of a 2.0 drive, but that's irrelevant, it's the speed and other characteristics of the recording media that's critical, not the speed of the port. And in some cases, 3.0 USB flash drives actually have the same OR WORSE write speeds as the cheapest 2.0 drives, so you can't just buy a 3.0 drive and be done with it. So I wound up wasting a lot of Internet time researching this topic and wound up buying a USB 3.0 Toshiba "TransMemory ID" flash drive with a write speed around 20.47 Mbps (through either a 2.0 or 3.0 port, which is almost always the case, but another fact the flash drive makers don't want you to know).

Bottom line is, it's working flawlessly for recording FHD DD5.1 video. You do want to format the drive as NTFS with as big a partition as available. The flash drive and the iView stay nice and cool using this media. I couldn't say the same thing for a 1TB Seagate USB-powered HDD, that worked, but heated up the iView uncomfortably, and responded MUCH more slowly to asynchronous recordings, and just generally acted weirdly in that use. A 2TB USB-powered Seagate drive generated a lot less heat (must be a later generation thing), but was still slower to respond than a flash drive. I also suspect that certain characteristics of the Toshiba flash drive (hint: it's NOT super-fast) will make it a more durable drive to shuttle around video files back and forth to my PC, but we'll see.

2. New firmware. I went ahead and got the latest firmware for my particular iView 3500STB from the iView web-site, and it made a world of difference in many different areas of functionality. Now it is ALMOST a usable piece of consumer electronics, although maybe it just seems that way by comparison...I do know that although the tuner in my living room TV is working again, I haven't yet thrown the iView back in the junk box; I may be able to use it for some things...

3. Comparison with WMC (RIP long live WMC). I was forced by the evil empire to upgrade to a new Windows 10 system with a ton of horsepower but no Windows Media Center. As it turns out, Microsoft stopped really supporting WMC about the time I got my last computer. Despite some silly quirks, it worked pretty good as a DVR, and I kind of built an entire bootlegged video production capability around it.

Thing is, my last computer works just fine, and I am continuing to use WMC on it for the bulk of my DVR uses. As a matter of fact, I will be locating it in the entertainment center vicinity, since I will only be using it as a DVR in the future. But I have made several recordings on the iView, because as bad as the iView and the iView remote are, they are better than my non-existent remote for WMC. I may actually use the iView preferentially for most OTA guide and DVR purposes, in conjunction with WMC.

4. Disjointed audio on MPEG-2 files played on the iView. I was disappointed to note something that I've never seen discussed here or anywhere. When I play MPEG-2 files with DD5.1 sound the audio becomes increasingly disjointed from the video as the playback progresses. It seems to be related somewhat to any recording glitches caused by small transitory OTA interference. It can be fixed temporarily by stopping playback, then resuming it, but it immediately begins to increasingly drift again over time. It may be related to how I typically created the MPEG-2 files from the original dvr-ms files in WMC. I don't see the same problem with playback in any other devices (TV, Blu-Ray, etc.), just the iView.

Well, for right now, I'll just stop after wasting another $50+ of my time typing this message complaining about a $40 box...everybody's got to have a hobby, right?

--
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post #4777 of 5123 Old 11-21-2016, 12:11 PM
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Quote:
Originally Posted by Jim1348 View Post
I took our iView-3500STB out of service in May. It was working fine then. Today, when I plugged it in, the unit no longer powers up. Is there anything that I can try?

Also, are any local brick and mortar stores carrying these? For example, Wal Mart, Best Buy Micro Center, etc.
Jim1348,


My original STB3500 suddenly stopped working as you described. I took it apart and noticed two capacitors that had gone bad. I picked up some at the local electronics store for less than 5 bucks, soldered them in and my unit has been working like new again for months now. Look for leaking or mushroomed ends on the caps. I had one leaking and one mushroomed. It was pretty obvious what had failed.


Jman
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post #4778 of 5123 Old 11-21-2016, 02:34 PM
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Originally Posted by Jmanolinsky View Post
Jim1348,

My original STB3500 suddenly stopped working as you described. I took it apart and noticed two capacitors that had gone bad. I picked up some at the local electronics store for less than 5 bucks, soldered them in and my unit has been working like new again for months now. Look for leaking or mushroomed ends on the caps. I had one leaking and one mushroomed. It was pretty obvious what had failed.

Jman
Don't know if this is possible with the 3500, but @fathereagle modified an eMatic to run off a 5V wall-wart (often sold as USB chargers):
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FYI, these things are easily converted to USB power, get rid of the 110vAC to 5vdc conversion inside the chassis and it will run significantly cooler. No fan needed.

I have one running in my car currently.
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It's super easy to convert. I've run it off a 1.5 amp adapter with a flash drive, and a 2.1 amp adapter with a USB HDD powered off it as well.
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post #4779 of 5123 Old 11-23-2016, 02:59 AM
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RE: I have a 3500STBII and am anxious to upgrade my firmware (S/N 1511xxx, SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug .. I took your advice, navigated to http://www.iviewus.com/firmware3500STBII/ and downloaded & installed IVIEW-3500STBII (EPG Fixed) - 1511 - 6 MB - 10/31/2016. I am happy to report that the "Add Event" bug has been fixed JH .. Update on above (EPG Fixed) f/w update .. Now the "Add Event" feature works correctly, BUT the unit does not always record the scheduled/booked event. Seems to be a hit-or-miss recording bug. Sometimes you get a recording error message. Additionally, pressing the red RECORD button does not always work.

Uh-oh; can you provide more details? What does the recording error message say?

JH .. The error messages state: "Enter Recording, Waiting" and "Unknown Error, Leaving". I use a fast SanDisk USB thumb drive that has been performing well for over a year. If I turn the unit OFF, then reboot, the error messages go away and the unit records / plays perfectly. Also, if I do not reboot, the unit will not play any previously recorded programs on the USB drive. Have you experienced these error messages, issues? Interestingly, if I select a program to be VIEWED, not recorded, the unit switches to the correct channel just fine with no error messages. Do you think the 1604 firmware might help ?
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post #4780 of 5123 Old 11-23-2016, 07:11 AM
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The 1604 firmware is worth a try. I haven't run into this issue myself so I don't know for sure, but it might help and I can't see any reason not to try it. You can always flash the 1511 firmware back on your box if 1604 doesn't help.

When I tried the 1604 firmware on mine, I noticed several bugs but they were all pretty minor except for the CC on playback bug. But if the 1604 firmware records more reliably, that's probably more important.

If changing the firmware doesn't help, you could also try another HDD, even though the one you're using has been working until recently. Perhaps the new firmware versions don't get along with it for some obscure reason.

It sounds like your box's USB port just quits working somehow after it's been on for a while. It's hard to tell if this is a new firmware bug or a hardware issue such as overheating. Maybe it's been a problem for a while but you're just now noticing it because you're using it more now that the "Add Event" bug is fixed.
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post #4781 of 5123 Old 11-23-2016, 09:29 AM
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Quote:
Originally Posted by QAM View Post
BTW, just received a reply from the folks at iView and they recommend the 1603 firmware for my serial# 1601 3200STB box.

Good to hear the EPG entry works, as well as the "bare channel entry" fix. That is a real pain, currently.
I discovered something interesting about entering "bare" channels with the new firmware: If you enter a bare channel number, it first looks for a matching channel number, and if it exists it tunes to the lowest subchannel for that channel. So, if I enter 23, it tunes to 23-2 (because I've flagged 23-1 as a "skipped" channel). So far, that's pretty normal.

But here's the interesting part. If there isn't a matching channel number, it looks for a matching subchannel of the current channel and tries to tune that instead! So, let's say I'm on 30-1. If I punch in "4" it'll go to channel 4-1, because that exists; but if I punch in "3" it'll go to 30-3, because there's no 3-anything in my area, but there is a 30-3!

So with the new version, you can change to a different subchannel by entering just the subchannel number if there's no matching channel number in your area. Note that's always true for "1;" there's no channel 1 anywhere so entering 1 will always take you to the -1 subchannel if your current channel has one. (I suppose that's also true for "37" but I've never seen a channel with 37 subchannels!)

I think that's what they were trying to accomplish with the firmware your 3200 shipped with; they just didn't get it right until this new version.
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post #4782 of 5123 Old 11-23-2016, 10:20 AM
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Originally Posted by JHBrandt View Post
I discovered something interesting about entering "bare" channels with the new firmware: If you enter a bare channel number, it first looks for a matching channel number, and if it exists it tunes to the lowest subchannel for that channel. So, if I enter 23, it tunes to 23-2 (because I've flagged 23-1 as a "skipped" channel). So far, that's pretty normal.

But here's the interesting part. If there isn't a matching channel number, it looks for a matching subchannel of the current channel and tries to tune that instead! So, let's say I'm on 30-1. If I punch in "4" it'll go to channel 4-1, because that exists; but if I punch in "3" it'll go to 30-3, because there's no 3-anything in my area, but there is a 30-3!

So with the new version, you can change to a different subchannel by entering just the subchannel number if there's no matching channel number in your area. Note that's always true for "1;" there's no channel 1 anywhere so entering 1 will always take you to the -1 subchannel if your current channel has one. (I suppose that's also true for "37" but I've never seen a channel with 37 subchannels!)

I think that's what they were trying to accomplish with the firmware your 3200 shipped with; they just didn't get it right until this new version.
Wow, cool find. At first glance, entering a non-existent channel number and it going to a sub-channel sounds great, as it saves you the step of entering the "-" as is the convention on must tv's. But on second thought, it should default to the current channel if a non-existent channel number is entered (so as to not add to the confusion). I give iView a "B+" for effort, but a "C-" on execution of this issue.

BTW, in many TV markets around the country, there really is an OTA channel 1. The reason being is that all the channel numbers we are talking about here are "virtual channel numbers" as per the ATSC spec. True, there is NO "physical channel number 1" as per FCC specs, but often the (virtual) Channel 1 is used as a combo channel guide and advertising channel for the local TV viewers.

I'm still debating whether to upgrade the FW, given the minor quirks. They got most of it right, but I'm still on the fence. LOL
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post #4783 of 5123 Old 11-23-2016, 12:25 PM
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I never heard of an OTA channel 1 or 37, but many cable systems have them. So I checked with RabbitEars.Info, but I couldn't find an OTA virtual channel 1 or 37 there either. Still, there's no reason you couldn't have, say, a channel 1.1 if you wanted. It could be just a low-bandwidth subchannel of an ordinary station in the area (like many weather channels), and it would make sense to broadcast one of the old "slow-scroll" channel guides there.

It's just that legacy OTA stations set their virtual channel to their old analog channel, and new ones set it to their physical channel number if it's available, and if unavailable they make a "closed loop" with the station with their physical channel number. (For instance, in DFW, after the DTV transition we ended up with legacy channels 21 on RF 29 and 29 on RF 30, so when a new station went on the air on RF 21, it became channel 30, closing the loop.) Since no one was on channel 1 before, no one ever ends up using that channel number now.

(Trivia: some cable systems have a physical channel 1! It follows channel 4, and they move channels 5 & 6 up by 2 MHz to make room. This cuts a couple MHz off of the 20 MHz-wide FM band, but these cable systems usually take that over for physical channels 95-97 anyway. I don't know if the iView has a way to tune physical channels 1, 5, and 6 on these systems.)


Most of the quirks I found in the new 1603 firmware aren't present in the 1511 firmware iView posted on their 3500 firmware page, so that's the version I finally went with. My System / Information page now incorrectly reads Model: iView 3500STBII, and the new 12-hour time format isn't quite right, but I can live with that.

BTW, I think if you enter a non-existent channel number, it's probably a mistake; not an attempt to change subchannels. So while the iView's trick is neat, it probably isn't what you were trying to do. So if I enter a "3," the old behavior of just reporting "Invalid Channel" probably makes more sense than going to channel whatever-3.
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post #4784 of 5123 Old 11-24-2016, 10:06 PM
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RE: I have a 3500STBII and am anxious to upgrade my firmware (S/N 1511xxx, SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug ..
Uh-oh; can you provide more details? What does the recording error message say?
JH .. The error messages state: "Enter Recording, Waiting" and "Unknown Error, Leaving". I use a fast SanDisk USB thumb drive that has been performing well for over a year.

JH .. 1511 f/w Update .. Good News .. I took your advice and tried a different San Disk thumb drive .. Recording problems solved !! Will see if this is a permanent solution, if not, I will try f/w1604 and report back. Thanks again for the sage advice.
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post #4785 of 5123 Old 11-25-2016, 08:25 AM
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Quote:
Originally Posted by LH92037 View Post
RE: I have a 3500STBII and am anxious to upgrade my firmware (S/N 1511xxx, SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug ..
Uh-oh; can you provide more details? What does the recording error message say?
JH .. The error messages state: "Enter Recording, Waiting" and "Unknown Error, Leaving". I use a fast SanDisk USB thumb drive that has been performing well for over a year.

JH .. 1511 f/w Update .. Good News .. I took your advice and tried a different San Disk thumb drive .. Recording problems solved !! Will see if this is a permanent solution, if not, I will try f/w1604 and report back. Thanks again for the sage advice.
Good to hear - and interesting! Is the new San disk drive the same model as the old one?
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post #4786 of 5123 Old 11-25-2016, 04:14 PM
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Good to hear - and interesting! Is the new San disk drive the same model as the old one?

OLD SanDisk Cruzer Blade .. NEW SanDisk Cruzer Glide. I know these models aren't the fastest, but they record 1080 just fine with no playback glitches. Have also successfully utilized SanDisk Ultra 3.0 64GB.
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post #4787 of 5123 Old 11-28-2016, 09:07 PM
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Question

JH: Upgraded my firmware (S/N 1511xxx, SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug ..but unit misses timed recordings. The error messages state: "Enter Recording, Waiting" and "Unknown Error, Leaving". Tried a different San Disk thumb drive and thought recording problems solved. Will see if this is a "permanent" solution, if not, I will try f/w1604 and report back.

JH .. Unfortunately, the Recording Error messages returned using SW Version 20160815V5.0 Just installed f/w 1604 with hopes it will remedy missed recordings. SW Version now reports: 20160923V5.0. Hopefully I can report better news in the future. Thanks again.

P.S. I noticed the iView download page now has a WinRAR "Trial" version (misspelled "Trail" on d/L page http://www.iviewus.com/firmware3500STBII/ If f/w 1604 doesn't resolve recording issue, might this be another alternative ?

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post #4788 of 5123 Old 11-29-2016, 07:33 AM
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I think that's just a trial copy of WinRAR (Windows software to open .RAR files), not firmware.
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post #4789 of 5123 Old 11-29-2016, 02:12 PM
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Quote:
Originally Posted by LH92037 View Post
JH: Upgraded my firmware (S/N 1511xxx, SW Version: 201522V5.00; HW Version 7802123783650) to fix the "Add Event" bug ..but unit misses timed recordings. The error messages state: "Enter Recording, Waiting" and "Unknown Error, Leaving". Tried a different San Disk thumb drive and thought recording problems solved. Will see if this is a "permanent" solution, if not, I will try f/w1604 and report back.

JH .. Unfortunately, the Recording Error messages returned using SW Version 20160815V5.0 Just installed f/w 1604 with hopes it will remedy missed recordings. SW Version now reports: 20160923V5.0. Hopefully I can report better news in the future. Thanks again.
If you still have trouble, you might give this thumb drive a try:
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Originally Posted by Qmavam View Post
My wife has been using this thumbdrive to record her daily soaps, it has been flawless since June 2016.

https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

Read Up To 245MB/s; Write Up To 190MB/s
SanDisk Extreme CZ80 64GB USB 3.0 Flash Drive - SDCZ80-064G-GAM46
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post #4790 of 5123 Old 12-06-2016, 07:37 PM
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iView newbie coming from TiVo and DirecTv.

I have a STB3500II, just purchased from Amazon.

Model: iVIEW-3500STBII
SW Version: 20160815V5.0
HW Version: 78021237836650
Serial: 1609-3500STBII-DZ3676

Remote works very well.
Tuner is very good (using Chicago OTA only).
Channel surfing is quick.
Boot is around 15 seconds.

Seems real good so far.

Will I gain anything upgrading the firmware on this box?

Thanks!

Nick

Every day I beat my own previous record for the number of consecutive
days I've stayed alive. - George Carlin - 1996
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post #4791 of 5123 Old 12-06-2016, 07:54 PM
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The info you posted seems to match the "1511-EPGFix" firmware version posted on iView's web site. My experience with it was very good; in fact, I left that version on my iView 3200!

But @LH92037 had some problems with failed recordings to SanDisk thumb drives with that version. LH92037 is now trying the "1604" firmware version which is similar, although I found a few minor bugs in it. It hasn't been long enough yet to know if the 1604 version fixed the recording failures, but I'm sure we'll get a report soon.

My advice is to leave your box's firmware alone for now, but keep following this thread in case you too experience occasional recording failures.
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post #4792 of 5123 Old 12-07-2016, 03:56 PM
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But @LH92037 had some problems with failed recordings to SanDisk thumb drives with that version. LH92037 is now trying the "1604" firmware version which is similar, although I found a few minor bugs in it. It hasn't been long enough yet to know if the 1604 version fixed the recording failures, but I'm sure we'll get a report soon.

JH .. The 1604 f/w update solved both my "Add Event" bug and failed recording problems (without having to purchase a new thumb drive). As you noted, 1604 has a few minor bugs, but no deal killers. BTW, I noticed iView has added another f/w download .. 1309 dated 11/29/2016. Have you experimented with 1309 yet ? http://www.iviewus.com/firmware3500STBII/
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post #4793 of 5123 Old 12-07-2016, 06:23 PM
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Glad to hear that 1604 fixed your recording failures!

Both 1511-EPGFix and 1604 are very new and we haven't had much experience with either. The big knock I had against 1604 was that if you pressed CC while playing a recording, even accidentally, the box would lock up. The other bugs I found were all pretty minor. But if 1511-EPGFix won't record reliably, that's more serious than the CC thing. (It would be nice if iView had a firmware version without either problem.)

I did download 1309 and extract it from the .rar. It turned out to be simply V1 for the 3500s with the channel 3/4 switch. I compared both usb_upgrade_all_flash.bin files and they were identical. I'm not even sure why 1309 is there, since the very same firmware (minus the .rar envelope) is available further down the page (along with V2a and V3 for the same boxes).
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post #4794 of 5123 Old 12-15-2016, 08:20 PM
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Newbie here. Purchased a 65 Vizio "TV" on Thanksgiving evening and didn't notice that it didn't come with a TV tuner....

That being said, I picked up this guy off eBay in order for it to work with my Brighthouse basic TV service via coaxial cable.

I ran the channel search and it pulled quite a few channel but none of channels are labeled and the epg is virtually useless since each channel has a strange set of numbers to identify them(NBC HD is 81-2608). My zip is 33809.

Is there any way to get a more useful guide?

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post #4795 of 5123 Old 12-15-2016, 10:52 PM
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^Doesn't your cable box have an HDMI output to use for the new display?
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post #4796 of 5123 Old 12-16-2016, 10:15 AM
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Quote:
Originally Posted by m. zillch View Post
^Doesn't your cable box have an HDMI output to use for the new display?
No cable box, just coax cable from the wall

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post #4797 of 5123 Old 12-16-2016, 10:33 AM
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Quote:
Originally Posted by DRBagabundo View Post
Is there any way to get a more useful guide?
From the new iView tuner itself? No.

You may get more channel lineup info by entering your zip code here:
http://support.brighthouse.com/Artic...el-Lineup-488/

There are also third party TV guides on line such as this:
http://tvschedule.zap2it.com/tvlisti...aid=tvschedule
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post #4798 of 5123 Old 12-16-2016, 01:10 PM
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Quote:
Originally Posted by DRBagabundo View Post
Newbie here. Purchased a 65 Vizio "TV" on Thanksgiving evening and didn't notice that it didn't come with a TV tuner....

That being said, I picked up this guy off eBay in order for it to work with my Brighthouse basic TV service via coaxial cable.

I ran the channel search and it pulled quite a few channel but none of channels are labeled and the epg is virtually useless since each channel has a strange set of numbers to identify them(NBC HD is 81-2608). My zip is 33809.

Is there any way to get a more useful guide?

Sent from my SM-J700T1 using Tapatalk
Not really with the iView. Cable companies have their own proprietary channel mapping and program guides that iView's firmware doesn't understand. So your experience is pretty common: it works, but you have to do a lot of work to ferret out which channels are which and rename them - and hope that Brighthouse doesn't move their channels around and make you start all over!

If you're just looking for a tuner and don't need the iView's recording ability, you might check out this box: http://www.samsung.com/us/support/ow...yer-gx-sm530cf. You can even add a CableCARD from your cable company to tune encrypted channels, but it will tune unencrypted channels without one.
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post #4799 of 5123 Old 12-17-2016, 03:44 PM
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I need some help with my iView-3500stb, it's been awhile since I've been on this forum. The 3500 has been working well since I got it in 2013, but recently the cable company changed the channel mapping and I had to rescan. I've been using firmware version 053013_V6_QAM_PHYSICAL. both v6 and v7 had about the same results for me. But it had been working fine well until the cable company started screwing with the QAM layout.

But here's where I am stumped/confused/baffled. I cannot pick up the frequency block of 309mhz. There are channels there as verified by a 3500STBII, but that display output for composite video is NOT as bright as the original 3500STB. I would like to keep my original 3500stb instead.

What I don't get is how can just one frequency be missing? I've tried all sorts of firmware, including the newest from iview, and it will not find that frequency. I was thinking if a tuner was bad why would only one single frequency give out?

I would appreciate any help that can be offered. I tried everything I know.
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post #4800 of 5123 Old 12-17-2016, 06:03 PM
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What firmware was the 3500STBII that worked using? I believe the 3500STB can run V9 or V13 (latest versions for the original 3500STBIIs) if you have the new 3500STBII remote, so if the 3500STBII was using one of those versions, try it on your 3500STB. (The 3500STB definitely won't run V1-V5 for the newer 3500STBIIs though.)

Just to be sure, the 309 MHz block is physical cable channel 38, right? The only thing I can think of that might be different is if it's QAM256 and the others are QAM64 (or vice versa), and perhaps the original 3500STB tuner won't tune QAM256, but I don't know why the cable company would use a different modulation on only one channel. So I'm probably wrong about that; it's just all I can come up with.
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