Channel Master DVR+ Owners Thread - Page 135 - AVS Forum
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post #4021 of 5968 Old 06-20-2014, 06:41 PM
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Seagate spin down

Quote:
Originally Posted by jakep_82 View Post
I'm not sure where this info that Seagate drives don't spin down came from, but it's not true. I have a 1TB Seagate Backup Plus that I bought a couple weeks ago. It has never been connected to a computer. It went straight from the package to my DVR+. If I put my hand on the drive while I start up my DVR I can feel it spin up.
Newer Seagate Backup Plus external drives come with Seagate Dashboard pre-installed, on the older units you had to download the program. The spin down option is one tiny bit of what the software does.
From the user guide page 31:

"Managing Your Seagate Drives with Seagate Dashboard Getting Technical Support for Your Seagate Drive
Seagate Dashboard User Guide 31

Power:
Sets the amount of time before the drive’s power save feature takes effect. The
power save feature places the Seagate drive in a standby mode after it has been inactive
for a certain amount of time. The drive automatically returns to active mode whenever
someone accesses folders and files on the drive.
The power save feature is disabled by default on newer Seagate external drives, since most operating systems already include power saving features. However, as an option, the Seagate drive can be set to sleep after a period of time. Select an inactivity period from the list box, or select Never to disable the power save feature. Click the Reset to Default button to set the power save feature back to its original inactivity period."

It might be that the newer drives sense the DVR+ standby mode and spins down???
Either way, it is easy enough to connect the drive to a computer and set the time you desire.


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post #4022 of 5968 Old 06-20-2014, 06:50 PM
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Quote:
Originally Posted by TonyB1966 View Post
For those with a DVR+, can you confirm the width of 13 some odd inches?
I just measured mine: 10 3/4" wide. And it's in a wood cabinet, open front and rear, no problem

MMM, I can't find any dimensional specs on CM's website. They should fix that. One of the great things about it is the small size.

Chuck

Last edited by Chuck Tribolet; 06-20-2014 at 07:11 PM.
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post #4023 of 5968 Old 06-20-2014, 07:40 PM
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Quote:
Originally Posted by Chuck Tribolet View Post
I just measured mine: 10 3/4" wide. And it's in a wood cabinet, open front and rear, no problem

MMM, I can't find any dimensional specs on CM's website. They should fix that. One of the great things about it is the small size.

Chuck
Chuck, you are so helpful, now in two threads.

CM has the dimensions for their SMARTenna box, so I'm guessing they just forgot to provide such for the DVR+... Either way, something they should address.
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post #4024 of 5968 Old 06-20-2014, 08:00 PM
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Quote:
Originally Posted by Chuck Tribolet View Post
I just measured mine: 10 3/4" wide. And it's in a wood cabinet, open front and rear, no problem

MMM, I can't find any dimensional specs on CM's website. They should fix that. One of the great things about it is the small size.

Chuck
Take a look here:

http://www.channelmasterstore.com/DV...m-7500gb16.htm

and click on the "Technical Specifications" tab.

It is also on the "Slick Sheet" you can download here:

http://support.channelmaster.com/hc/...00-Slick-Sheet
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post #4025 of 5968 Old 06-20-2014, 08:29 PM
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It's there alright. Not so easy to find, but there... Thank you.
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post #4026 of 5968 Old 06-21-2014, 12:54 AM
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Quote:
Originally Posted by ReaperWA View Post
You're welcome TonyB1966. (BTW, I was born in '66. Good year. )

Regarding HDMI switches, depending on your devices, I wouldn't expect auto-switching to work. For example, a Roku is always powered on.

If you have a Harmony remote, and if your switch has a remote control, you can add the switch to your Harmony "activities". For instance, when I press the Watch TV activity, my (TV room) Harmony remote sends signals to four devices, my TV, DVR+, HDMI switch, and AV receiver, turning them all on and setting them to the correct inputs.

Also, when I sit down to watch TV, I usually watch live TV, at least at first, so I plugged the HDMI cable from the DVR+ into the first switch port, because the switch defaults to the first input when it powers on. Doing this in conjunction with setting up the Harmony remotes to control the HDMI switch eliminated any switching problems.
Lost in the drive discussions... I graduated in 66. No, you're a right, a good assumption (birth year).

Apparently the better auto HDMI switches handle always on devices pretty well. As an example, I have a surveillance camera system with DVR and it's obviously always on, outputting a signal (DVI / HDMI) to the TV. This unit is still at the "old" house from which we are moving... Once I get it at the new place, it will try it through the HDMI switch. As explained to me, with it always on, if one comes come and decides to turn on the TV, like the DVR+, the newest signal receives priority, so no problem. And if not, like you explained one can program the H1 or the like to incorporate a manual selection. I have the H1 and still marvel at all that it can do. Some new equipment at the new house already, including the DVR+ which I think I will order after this post... So, I'll need to spend some time getting the H1 all squared-away again.

Right now I'm just trying to improve my reception in a rather tough location. I have enough channels with solid reception though to proceed with not moving my DirecTV service to the new place. I was with them from the Primestar acquisition, so quite a while. And from having been a TiVo employee with lifetime DVR service, DirecTV grandfathered that with the account, not the box. I lose that when I cut the cord, so this is somewhat a big decision for me... With all the available online content and streaming options, I feel pretty comfortable with the decision though. I wish the DVR+ had a way to input streamed content and record it in the same fashion as OTA. If that were doable, I'd get a 2 TB drive for sure. Many of the college games I watch will not be carried on OTA channels. Hopefully I can watch those live...

Fun stuff.
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post #4027 of 5968 Old 06-21-2014, 05:59 AM
 
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Quote:
Originally Posted by slprp1 View Post
Did anyone else notice this??......
The other day, when programming recordings, I noticed that it suddenly became unnecessary to have the entire show title on the screen in order to see the red indicator. For example, as you're advancing the guide from left to right, I'm in the habit of pressing record as soon as I see the first part of the title. It's always been annoying that you wouldn't be able to see the red confirmation until you advanced further (to the point when the entire title is visible). All of a sudden, I noticed that the red indicator would be visible even with a portion of the title showing (it actually showed up In the middle of the title)!
I thought that this was a real advantage and was really impressed!
Well.....guess what?.....it's gone!!
It seemed to have disappeared with the next Rovi update (this is an assumption).
I'm truly hoping that someone else noticed this!.....trust me, I wouldn't be discussing this here if it were my imagination!
Could it be possible that features (such as this) could be manipulated during guide updates? Was this merely a test?
......since the FW version hasn't changed, what other explanation could there possibly be?......any thoughts??
It's really disappointing that it was so short lived!......and why??
Seems odd to be quoting my own post.....but this may have been missed or ignored (even though I'm trying to spread some potentially positive news that benefits us all!).....
I was programming some recordings this morning......low and behold, the feature/improvement that I mentioned above has mysteriously re-appeared!
Try it yourselves.....
Navigate the guide from left to right (as you would normally do). When the title of a show (longer than 30 minutes) just starts to appear on the screen, hit the record button. You should see the red indicator.
This is actually a very nice improvement (assuming it doesn't mysteriously disappear again)!!
Previously, the entire title would need to be visible in order to see the red confirmation indicator. Although this might be considered a minor inconvenience by some.....I found it to be quite annoying!
I sincerely hope that it doesn't disappear again (as it did the other day)......bizarre!

Last edited by slprp1; 06-21-2014 at 06:17 AM.
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post #4028 of 5968 Old 06-21-2014, 10:10 AM
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Quote:
Originally Posted by slprp1 View Post
...You should see the red indicator.
This is actually a very nice improvement (assuming it doesn't mysteriously disappear again)...
Doesn't work for me. Furthermore, even if the show is only 30 minutes long, the red indicator still doesn't show unless you scroll right once more to make the whole box visible. So I have no idea what enabled this "feature" on your box.
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post #4029 of 5968 Old 06-21-2014, 03:53 PM
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Last couple of weeks I not receiving auto emails from your alls forum posts. Avs settings remain good; my email exists but nothing.
Any idea why or next steps?
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post #4030 of 5968 Old 06-21-2014, 04:01 PM
 
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Quote:
Originally Posted by frank70 View Post
Doesn't work for me. Furthermore, even if the show is only 30 minutes long, the red indicator still doesn't show unless you scroll right once more to make the whole box visible. So I have no idea what enabled this "feature" on your box.
Contrary to popular belief (ha,ha)......
I'm not crazy!.....
This morning, the red indicator appeared in the smallest portion of the show description. It worked for at least 10 different shows on various channels. No need to advance the guide to the entire description to see the red indicator.
.....Now, (at 5:50 PM) it's gone again!!
Back to having to display the entire description in order to see the red indicator!.....So frustrating!!
BTW.....I checked with a friend this morning (while I had the mystery feature) and he didn't have it, so I'm not surprised that you didn't see the change either!
The only thing that changed for me was that the guide updated after I had the new feature this morning. This is the second time that this has happened!
......I'm calling Sherlock Holmes!
Seriously, whomever is reading this.....
check for this change once or twice daily at this point. I don't see how I could be the only one!
.....Trust me, it's a really nice change (for the brief time that I had it)!
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post #4031 of 5968 Old 06-22-2014, 01:08 AM
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Standard Warranty & Software Updates

Am I reading the standard warranty correctly, that free software updates are included only during this one year period?



OWNER SUPPORT

Standard Warranty
– The DVR+ come with a one-year limited warranty including 90 days of technical support backed by Channel Master’s US based technical support representatives.

During your standard limited warranty period you'll get:
One year of parts and labor coverage on the hardware (software and user wearable parts not covered).
90 days of complimentary technical assistance via on-line chat, & e-mail.
90 days of toll-free technical support in English or Spanish.
Automatic software updates.
++++++

I'm guessing or at least hoping that automatic software updates are always free... If so, the above is a bit confusing.
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post #4032 of 5968 Old 06-22-2014, 04:50 AM
 
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Quote:
Originally Posted by TonyB1966 View Post
Am I reading the standard warranty correctly, that free software updates are included only during this one year period?

OWNER SUPPORT

Standard Warranty
– The DVR+ come with a one-year limited warranty including 90 days of technical support backed by Channel Master’s US based technical support representatives.

During your standard limited warranty period you'll get:
One year of parts and labor coverage on the hardware (software and user wearable parts not covered).
90 days of complimentary technical assistance via on-line chat, & e-mail.
90 days of toll-free technical support in English or Spanish.
Automatic software updates.
++++++
I'm guessing or at least hoping that automatic software updates are always free... If so, the above is a bit confusing.
It's blatantly obvious that they're trying to encourage customers to upgrade the warranty! It would be horrible public relations to not provide technical support (regardless of how long you own the unit), especially when you consider how long it's taken for this unit to truly be ready for distribution (it's been a "work in progress" for approx. six months)!
What are they going to do?.....start charging for tech support?.....yikes!
There were too many problems for too long a period of time! It's only very recently that this unit could truly be considered "ready for prime time"!
If anything, they should consider extending everyone's warranty, as a courtesy!
Insofar as updates are concerned.....
once they're out there, they're up for grabs.....not to worry!
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Last edited by slprp1; 06-22-2014 at 04:58 AM.
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post #4033 of 5968 Old 06-22-2014, 05:02 AM
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Quote:
Originally Posted by TonyB1966 View Post
Am I reading the standard warranty correctly, that free software updates are included only during this one year period?



OWNER SUPPORT

Standard Warranty
– The DVR+ come with a one-year limited warranty including 90 days of technical support backed by Channel Master’s US based technical support representatives.

During your standard limited warranty period you'll get:
One year of parts and labor coverage on the hardware (software and user wearable parts not covered).
90 days of complimentary technical assistance via on-line chat, & e-mail.
90 days of toll-free technical support in English or Spanish.
Automatic software updates.
++++++

I'm guessing or at least hoping that automatic software updates are always free... If so, the above is a bit confusing.
I don't have inside knowledge - this is pure speculation. Perhaps its legalese to state that we're not entitled to maintenance forever. Currently CM publishes releases on their web-site. Unless our units have knowledge of sale date built into them and the firmware designed to not update 1 year after the sale manual updates will always work. I don't believe any company would have such a policy as it's not worth the loss of goodwill. So either an oversight or what I speculated above. I'm not losing sleep over it. Yes, there are UI improvements I'd like to see (the recording indicator that others have mentioned is one of them), but does not take away from the fact that with the 1TB CM recommended disk I use the unit records and plays back solidly.
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post #4034 of 5968 Old 06-22-2014, 05:07 PM
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Thanks for the thoughts on this topic... I would guess that auto updates would always be available and as a worst case scenario, they can be manually downloaded from CM's website. Just something that caught my eye...

Damn, looks like free shipping is no longer available. I had used "DAD" three days ago and it stated free shipping through June.
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post #4035 of 5968 Old 06-22-2014, 08:49 PM
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Originally Posted by TonyB1966 View Post
...Damn, looks like free shipping is no longer available. I had used "DAD" three days ago and it stated free shipping through June.
You might want to wait and see if they offer any kind of special for the upcoming 4th of July holiday. For the Memorial Day weekend they offered a FREE 2-year extended warranty (worth $39.99) with your DVR+ purchase.
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post #4036 of 5968 Old 06-22-2014, 10:54 PM
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Originally Posted by trp2525 View Post
You might want to wait and see if they offer any kind of special for the upcoming 4th of July holiday. For the Memorial Day weekend they offered a FREE 2-year extended warranty (worth $39.99) with your DVR+ purchase.
Thank you trp2525. I actually got a PM here where someone mentioned that potential. I guess it's just another week or two, but I'm really wanting the DVR+ sooner as opposed to later...

Independence Day sounds like the perfect time for a special offer for those seeking to be liberated!
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post #4037 of 5968 Old 06-23-2014, 11:35 AM
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Funny, I was just checking CM's blog, and there too it says free shipping through June.

http://blog.channelmaster.com/

So, it should still be in effect, for those who are interested...

Edit / Add: Order placed (with free shipping), but the CM rep said that the blog entry was a mistake, and corrected it already...

Last edited by TonyB1966; 06-23-2014 at 12:39 PM.
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post #4038 of 5968 Old 06-26-2014, 09:00 AM
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Channel Master Gives Aereo Subscribers Free Antenna and DVR Discount

PHOENIX, AZ – June 26, 2014 – Channel Master extends subscription-free TV Freedom™ solution to Aereo subscribers with offer that includes a free antenna and discounted DVR. The offer comes in the wake of yesterday’s Supreme Court decision that sided with broadcasters over Aereo, stating that the service is not legal.

Through July 6 Aereo subscribers can contact Channel Master, present a copy of their June 2014 bill and receive a bundle that includes the SMARTenna, DVR+, and USB WiFi Adapter for $269.99, a savings of $80 off retail price.

“The Supreme Court outcome was unfortunate for Aereo subscribers. They can still have live broadcast TV and use a DVR in a legal manner, absolutely subscription-free,” said Shelley O’Connell, marketing director at Channel Master. “Because Aereo subscribers have been paying a monthly fee, we’re giving them a great deal to purchase our TV Freedom solution at a deep discount.”

Channel Master’s SMARTenna is an advanced multi-directional antenna, no pointing required, for use indoors or outdoors, and receives television broadcast signals from up 50 miles. SMARTenna is small, sleek, weatherproof, and does not require amplification.

The DVR+ comes with dual tuners, allowing users to record two programs at once or record one program while watching another, and includes popular DVR features such as pausing live TV, skipping back and skipping forward. The 14-day channel guide is included in the price of the product, eliminating the need for a monthly subscription fee.

“We’ve been serving consumers in the broadcast TV market for decades,” O’Connell says. “We know TV. If you’re going to cut the cable cord and do it right, we’re the people you want to talk to.”

Aereo subscribers can contact Channel Master by calling 1-877-746-7261 or emailing sales@channelmaster.com. For those who are not Aereo subscribers, the company is offering free shipping on the entire order with purchase of a DVR+ through July 6.

http://www.marketwired.com/press-rel...nt-1924724.htm
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post #4039 of 5968 Old 06-26-2014, 01:26 PM
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Nice move on the part of CM, of course non Aereo folks(and maybe people on this board who've recently purchased a DVR+) may feel a bit slighted but I think it's a timely offer by CM and points to the fact that they seem interested in continuing to market and sell the DVR+.
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post #4040 of 5968 Old 06-26-2014, 02:47 PM
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Quote:
Originally Posted by jjeff View Post
Nice move on the part of CM, of course non Aereo folks(and maybe people on this board who've recently purchased a DVR+) may feel a bit slighted but I think it's a timely offer by CM and points to the fact that they seem interested in continuing to market and sell the DVR+.
When opportunity knocks . . .

But yes, it does point to them having an active marketing person looking to promote the DVR+.

Especially now that they have worked out all the bugs and don't have to bother updating the firmware any more

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post #4041 of 5968 Old 06-26-2014, 04:16 PM
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Quote:
Originally Posted by jjeff View Post
Nice move on the part of CM, of course non Aereo folks(and maybe people on this board who've recently purchased a DVR+) may feel a bit slighted but I think it's a timely offer by CM and points to the fact that they seem interested in continuing to market and sell the DVR+.
Yes good marketing incentive by Channel Master. But would be nice if they would eventually extend this Aereo offer to the greater purchasing public. And I am not sure their Smartenna is their best antenna to be promoting. As those omnidirectional flat panel style antennas often have reception limitations. Some of their better fringe antennas would be the CM-3020, CM-2020, or CM-4228HD. Although perhaps not as good as their former American made versions. Their best reception products these days seem to be their distribution amps.
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post #4042 of 5968 Old 06-26-2014, 05:04 PM
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Arbitrarily stopped recording Craig Ferguson under therecord all programs with that name. So I set it to record again, if it happensagain I will make a manual recording out of it. So far the manuals seem toalways work (Knock on wood).
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post #4043 of 5968 Old 06-26-2014, 06:21 PM
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Manual Recording and Reliability

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Originally Posted by artisticimaging View Post
So far the manual (recording)s seem to always work.
That's an interesting observation.

It may be irrelevant, but our experience with the DTVPal tallies with this observation: For us, recording reliability was vastly improved by the loss of the TVGOS program guide. Since that change, 95% of our recordings have been set up as manual timers, and we've experienced many fewer of the kind of arbitrary errors that you just saw than we were experiencing with guide-driven timers.

So we're doin' it VCR-style with our DTVPal and just waiting for the day the HD dies. Seems like the DVR+, with its current firmware, will make a pleasant-enough replacement.
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post #4044 of 5968 Old 06-27-2014, 09:26 AM
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Quote:
Originally Posted by artisticimaging View Post
Arbitrarily stopped recording Craig Ferguson under the record all programs with that name. So I set it to record again, if it happens again I will make a manual recording out of it. So far the manuals seem to always work (Knock on wood).
Is this happening on a PSIP channel (one that doesn't have a full two weeks of data)? My experience is that Record by Name is not reliable for PSIP channels on the DVR+. The problem with using Manual Recordings is that they all default to the the name "Manual Recording" instead of the actual program name, and it's a tedious process to rename them. Also the default Start Early and End Late recording times do not apply to Manual Recordings.
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post #4045 of 5968 Old 06-27-2014, 11:04 AM
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Quote:
Originally Posted by jlkane View Post
That's an interesting observation.

It may be irrelevant, but our experience with the DTVPal tallies with this observation: For us, recording reliability was vastly improved by the loss of the TVGOS program guide. Since that change, 95% of our recordings have been set up as manual timers, and we've experienced many fewer of the kind of arbitrary errors that you just saw than we were experiencing with guide-driven timers.

So we're doin' it VCR-style with our DTVPal and just waiting for the day the HD dies. Seems like the DVR+, with its current firmware, will make a pleasant-enough replacement.
Yes could be guide driven timers.
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post #4046 of 5968 Old 06-27-2014, 11:06 AM
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Quote:
Originally Posted by Sandman905 View Post
Is this happening on a PSIP channel (one that doesn't have a full two weeks of data)? My experience is that Record by Name is not reliable for PSIP channels on the DVR+. The problem with using Manual Recordings is that they all default to the the name "Manual Recording" instead of the actual program name, and it's a tedious process to rename them. Also the default Start Early and End Late recording times do not apply to Manual Recordings.
Unfortunately it is not a PSIP station, it is CBS. The reason why I chose to do a Record by name was because on late late shows the time (start and end) will fluctuate sometimes.

Yes I am aware of the pitfalls of Manual recordings, does not seem like it should have to be so difficult with renaming and the lack of Start Early and End Late functions, but what’s a DVR+ owner to do?

You just have to roll with the work arounds no matter how painful.

I would not call this an Intuitive User Interface.
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post #4047 of 5968 Old 06-27-2014, 12:13 PM
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Originally Posted by artisticimaging View Post
Unfortunately it is not a PSIP station, it is CBS. The reason why I chose to do a Record by name was because on late late shows the time (start and end) will fluctuate sometimes.
When my DVR+ has failed to Record by Name, I've usually check the STB Health screens (under Technical Info) to see when Rovi did its last update. I always find that the date given for the last update is months in the past and the Session Time shown on the second page is usually less than a day. This suggests that the DVR+ encountered a error, reset itself and hasn't fully recovered. I usually then force a reset by holding down the power button which seems to get things back to normal once again.
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post #4048 of 5968 Old 06-29-2014, 01:30 PM
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Wifi won't connect with WPA2 enabled

Can anyone point me to the fix for this?

Problem: When attempting to connect my DVR+ to my wireless home router using WPA2 my DVR stays in a "Connecting..." status for quite a long time before posting the error "Could not connect to the network."

- If I disable security on my wireless router, the DVR+ connects with no problems.
- My wired connection to my DVR+ works just fine
- I have the latest firmware, 108R
- I'm using the Channel Master DVR+ Wireless USB Adapter

As my wireless router connects with any other devices just fine, I don't think my wireless router is to blame. Any ideas?

-AJ
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post #4049 of 5968 Old 06-29-2014, 02:10 PM
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Originally Posted by SoonerAJ View Post
Can anyone point me to the fix for this?

Problem: When attempting to connect my DVR+ to my wireless home router using WPA2 my DVR stays in a "Connecting..." status for quite a long time before posting the error "Could not connect to the network."
I suspect you didn't do the wireless security setup in the DVR+ correctly. Maybe bad password, maybe wrong security method.

Chuck

Last edited by Chuck Tribolet; 06-29-2014 at 04:22 PM.
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post #4050 of 5968 Old 06-29-2014, 03:31 PM
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Quote:
Originally Posted by SoonerAJ View Post
Can anyone point me to the fix for this?

Problem: When attempting to connect my DVR+ to my wireless home router using WPA2 my DVR stays in a "Connecting..." status for quite a long time before posting the error "Could not connect to the network."
The following is from the changelog for the 106R firmware. Perhaps one of the items in bold applies to your situation.
Quote:
Originally Posted by
Networking: Wi-Fi Setup
  • Improvements to the server scan screen. Signal quality is now shown for visible networks with continual update.
  • Changed menu name "Connection Settings" to "Advanced Settings".
  • In "Wireless Connection Settings", replaced "Network Setup" with "Scan" and "Manual Setup".
  • We now show a bar instead of quality text.
  • We’ve limited the size of SSID that can be entered to 32 characters.
  • Limited WEP passwords to 26 characters. Limited WPA/WPA2 passwords to 64 characters. Catering for either ASCII or HEX entry (64 characters).
  • Resolved: If a user exits the network setup manual keyboard when displaying the foreign characters keys, when they again open it and try to change the keyboard to another, it goes blank.
  • Remove the need to enter a password for an open wireless network.

- kelson h

The bitterness of poor quality lasts long after the sweetness of the low price is forgotten . . . life is too short to drink bad wine

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