Originally Posted by owburp
Others have felt that replacing the batteries is the answer and I wonder how long the new batteries will last before the remote starts acting up again.
What I have found so far is an "ugly" solution. Someone back in post 5000 or so suggested bending the contacts under the batteries. Instead of doing that, I put a thin cardboard shim between the batteries and the removable access door. Now, when the remote becomes unresponsive, I squeeze the spot where the shim is and the remote starts working again. Until someone comes up with a better answer (or finds fresh batteries will last longer than a few months), I'll stay with this one.
Firstly, if you're relying upon the OEM batteries that came with the unit, it's best not to assume that replacing them won't help. The age and quality of the batteries provided are questionable
(as would be $.50 dollar store type batteries, as was someone's suggestion). Best to replace the OEM batteries with a fresh set of Duracell's.
At least this way you'll know for sure whether or not the batteries are the source of the problem.
Secondly, instead of using "shims" and bending (and possibly breaking) contacts, why not consider asking Channel Master to replace the remote under warranty?
Since you can't be left without the use of a remote, the only solution would be for them to mail one out and have you send back the original one when you receive it (even if they have to debit and then credit back your credit card).
Anything less than this would be poor customer relations on their part!
The design (using button batteries) and build quality if these remotes seems to be questionable at best (based upon numerous reports here of problematic remotes).