Originally Posted by Dee Barvo
I've been fighting with this DVR on and off for the last couple of weeks. Problem is it freezes up and won't respond to the remote. I've done at least a dozen factory resets and almost that many soft resets and it's always the same. I can hit guide, that works, then hit 3, and channel 3 is highlighted, then there is a message asking if I want to view or manually record this program. Click OK, and nothing happens. I've done the soft resets by unplugging it, and the factory reset that takes 15 minutes to run thru. It just goes brain dead at that point and the only way to get anything is unplug it and start again.
I still have the OEM software version, working on getting a wifi setup so I can change to the newer one. Or could I just download the update onto a USB drive and plug that into the DVR? I tried it once, and that wasn't working either. Which was no surprise with how screwed up everything else is ....
Do any of you have any idea? Other than send it back? I have a request into CM, but that's probably Tuesday before I hear anything, then I thought about the AVS geniuses.
Yes, updating the DVR+ from a USB stick should work, assuming nothing is broken on your unit.
I tried the sequence you described, and had no trouble with my unit. However, I think you left out one step, that being after the Guide moved to channel 3, you should have had to press the OK button before being prompted for what you wanted to do. If you did not press OK, then something is wrong with that, as I had to press OK.
Are you certain the Remote is always working? It sounds like the batteries are very low in voltage (or there's a bad connection), and after a few button pushes it runs out of juice. Others have issues with the batteries in their Remote.
FYI, For those that do not know a trick to visually verify if a Remote is transmitting an IR signal, point the remote at the lens of a digital camera and press any button on the Remote. If it's transmitting, you’ll see a blinking light in the view finder on the camera!
This doesn’t indicate that the signal is correct, only that it’s transmitting.