Moxi service down for good? - AVS Forum
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post #1 of 4 Old 01-02-2014, 05:29 PM - Thread Starter
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So the Moxi (3rd one) has been churning along now for about a year...left for Christmas vacation, came back and the Moxi was locked up.  Tried resetting/rebooting (not a hard reset), and the Moxi seems to want to go through setup again.  Only problem is when it attempts to connect to the server, I get an error message telling me to check my network.  A check of the network params shows a valid IP address, gateway, and all interfaces as "active." 

 

Where do I go from here?  I see technical support is non-existent now, and I don't want to invest in another hard drive if the Moxi won't even connect to the server to download the OS.

 

Update: Spoke too soon about technical support...just received an email indicating they believe it's a hardware failure.  $249 for a refurb unit...wow, that's up from the $150 I've paid twice now for replacement units.  I'm thinking I should cut my losses here and just switch over to TiVO...?

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post #2 of 4 Old 01-02-2014, 10:10 PM
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Pay Arris, buy from eBay, swap the hard drive or switch to TiVO.

http://www.avsforum.com/t/1095015/moxi-hd-dvr


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post #3 of 4 Old 01-03-2014, 10:39 PM - Thread Starter
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That link doesn't seem to mention anything about the status of the Moxi servers right now.  I was just wanting to know if I'm the only one who is having difficulties connecting...

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post #4 of 4 Old 01-12-2014, 07:56 PM - Thread Starter
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