Dish Hopper 3 not getting 4K from Netflix - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 10 Old 09-29-2017, 11:53 PM - Thread Starter
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Dish Hopper 3 not getting 4K from Netflix

I play a 4K Netflix title such as Grace and Frankie on the Hopper to my Epson 5040 projector which accepts 4K signals but the projector's info screen shows 1080p. Download broadband speed is 250 mbps.

In the Hopper TV settings I have it set to the option that includes 4K. I have a premium 4K certified cable from my Hopper to my Denon X6300H a/V receiver then premium 4K cable from Denon to projector.

I also own a Sony UBP-X800 player connected to my Denon using exact same 4K HDMI cable as the Hopper. The Sony includes a Netflix 4K streaming app and it feeds the projector 4K just fine.

Regarding winter Olympics coming up I want to make sure I can get 4K out of the Hopper but I'm off to a bad start. I am not aware of any other 4K content the Hopper provides to try. Is there any?

Thoughts?
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post #2 of 10 Old 09-30-2017, 10:53 AM
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Quote:
Originally Posted by WynsWrld98 View Post
I play a 4K Netflix title such as Grace and Frankie on the Hopper to my Epson 5040 projector which accepts 4K signals but the projector's info screen shows 1080p. Download broadband speed is 250 mbps.

In the Hopper TV settings I have it set to the option that includes 4K. I have a premium 4K certified cable from my Hopper to my Denon X6300H a/V receiver then premium 4K cable from Denon to projector.

I also own a Sony UBP-X800 player connected to my Denon using exact same 4K HDMI cable as the Hopper. The Sony includes a Netflix 4K streaming app and it feeds the projector 4K just fine.

Regarding winter Olympics coming up I want to make sure I can get 4K out of the Hopper but I'm off to a bad start. I am not aware of any other 4K content the Hopper provides to try. Is there any?

Thoughts?
Channel 540 has live 4k events such as the Fox College Football game in 4k each week
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post #3 of 10 Old 09-30-2017, 11:02 AM - Thread Starter
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Originally Posted by osu1991 View Post
Channel 540 has live 4k events such as the Fox College Football game in 4k each week
Thanks, so I just went into DishAnywhere in the guide and type in channel 540 in the 'Hop to Channel' box and it says there are no program results, I change the date to every day over the next week and it says the same thing. So how does one go about finding out when CH 540 is actually on the air??
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post #4 of 10 Old 09-30-2017, 04:21 PM
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They're trying to keep this thread at satguys updated with that info going forward.. The Nebraska / Illinois game last night was a 4K broadcast, not sure if any of todays games were.

https://www.satelliteguys.us/xen/thr...events.371794/
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post #5 of 10 Old 10-03-2017, 05:49 PM
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Quote:
Originally Posted by WynsWrld98 View Post
I play a 4K Netflix title such as Grace and Frankie on the Hopper to my Epson 5040 projector which accepts 4K signals but the projector's info screen shows 1080p. Download broadband speed is 250 mbps.

In the Hopper TV settings I have it set to the option that includes 4K. I have a premium 4K certified cable from my Hopper to my Denon X6300H a/V receiver then premium 4K cable from Denon to projector.

I also own a Sony UBP-X800 player connected to my Denon using exact same 4K HDMI cable as the Hopper. The Sony includes a Netflix 4K streaming app and it feeds the projector 4K just fine.

Regarding winter Olympics coming up I want to make sure I can get 4K out of the Hopper but I'm off to a bad start. I am not aware of any other 4K content the Hopper provides to try. Is there any?

Thoughts?
You need to make sure to upgrade your NetFlix subscription to the 4K level, costs $11.99 per month.
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post #6 of 10 Old 10-03-2017, 05:52 PM - Thread Starter
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Originally Posted by Cheddarhead View Post
You need to make sure to upgrade your NetFlix subscription to the 4K level, costs $11.99 per month.
Already done and works fine 4K with Sony XBP-800 streaming Netflix 4K and Amazon 4K. I don't get CH 540 with Dish and when set Dish Guide up to show all channels incl those I don't subscribe to still no CH 540 even after paging day by day thru guide.
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post #7 of 10 Old 10-05-2017, 01:21 PM
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Next 4K broadcast

Dish 4K channel 540
Saturday October 7th 7pm Eastern / 6pm Central
NCAA Football from Fox on FS1
Kansas St at Texas
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post #8 of 10 Old 10-05-2017, 07:16 PM - Thread Starter
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Originally Posted by osu1991 View Post
Next 4K broadcast

Dish 4K channel 540
Saturday October 7th 7pm Eastern / 6pm Central
NCAA Football from Fox on FS1
Kansas St at Texas
Thanks, how do you find out about these? Does CH 540 show up all the time in your program guide? I set mine to all channels incl unsubscribed and still see no CH 540 so not sure if doesn't show up until hours before something is actually broadcast on the channel?
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post #9 of 10 Old 10-05-2017, 07:23 PM - Thread Starter
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Attached is what I get when I try to find CH 540 in the Guide even when I'm set to the time it should be on (I'm in P.S.T.) and set to All Channels. The box in the upper corner says 'Hop to Channel' when empty. When I try it on my actual Hopper DVR with its onscreen guide and set to ALL channels even unsubscribed I get the same result, no recognition of CH 540.
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post #10 of 10 Old 10-05-2017, 08:26 PM
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What package do you have? You will need to be subscribed to FS1. It’s in the guide and the channel is uplinked to both arcs on 110w and 61.5w. Its using an entire transponder for the 4k channel. It’s in the thread I posted earlier at satelliteguys. Thats the best place to ask about Dish equipment and programming. It usually shows in the guide after the Wednesday uplinks and the H3s take their nightly guide update.
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