Originally Posted by TNO821
I'm not sure that the 3510-M is supported by the driver package. I'm 99% sure that the 3501 is the newest model that it has been tested with. The driver just gets staged on your computer until the next time you plug in the FireWire cable. Once you plug it in, the driver actually gets installed. You can find the staged driver at C:\Windows\System32\DriverStore\FileRepository\fir estb.inf_x86_71511a39bff1be9d\
You can ignore the PNF file in that folder. The only files you need are firestb.inf, meistb.sys and mstapeo.sys.
You can also decompress the MSI file to get these files. Install 7-Zip and right-click on the MSI file and use the 7-Zip "Extract To..." option. Go into the folder where you extracted the files and locate Data1.cab. Right-click on Data1.cab and use the 7-Zip "Extract To..." option. Go into the folder where you extracted the files and you'll find firestb.inf, meistb.sys and mstapeo.sys (as well as a lot of other files).
And it may be that the driver is being properly installed. The Motorola DCX series has had epic struggles with FireWire, so any issue that you are experiencing could be because of a flaw in the firmware of the 3510. I myself gave up on using the DCX-3400 several years ago due to problems with the firmware that Motorola never addressed as far as I ever saw (I've read one or two people claim that they eventually fixed it, but I've seen no actual evidence of it, just hearsay). I opted to use an old DCH-3416, which worked great until earlier this year when my cable company switched from MPEG2 to MPEG4 compression. My current cable box does not have FireWire and I honestly don't miss performing FireWire captures.
If you want assistance with troubleshooting this just send my a private message. I'm interested enough to spend a bit of time on this if you want me to set up a WebEx session and help you diagnose what is going on.
It won't let me send you a PM (post #6066).
I forgot to subscribe to this thread before, so after about nearly 3 weeks, I stopped checking the thread and of course, you had responded just after that. I restored the image of a 'virgin' Win8x32 install and retried installing the STB driver. After plugging in the firewire cable, the driver appeared to install properly, but when I went into device manager, it showed a yellow ! (under 'Other devices/Motorola DCX35XX AV/C Panel') and when I checked properties, it showed 'drivers for this device are not installed (code 28)'. I tried to update driver and point to the extracted folder that had the .inf files you had indicated, but it came back with 'could not find driver software...'.
Tried to 'pick from list of device drivers...', and found under 'imaging devices', the driver for Motorola AV/C Panel Device (DCX-3501) and that appeared to install properly (now it shows up in devmgr under Imaging Devices without an '!'), but I don't know if that's the correct driver. In either case (with either driver installed), CapDVHS fails to capture. It shows capture device as 'Digitial AV/C Tuner Device (Unknown Video #1)
and when I attempt capture, error message 'error 80070057: Cannot start capture'.
Perhaps I'm wasting my time here - I'm attempting to capture recordings from the Motorola DCX3510, but I'm reading elsewhere that CapDVHS will only capture MPEG2, but you and others in this thread have mentioned that DVR's now are utilizing MPEG4 compression.