I noticed that one of my stored video sequences would crash my
system everytime I play it ever since I upgraded to HiPix software version 2.3beta.
This same sequence would play fine under earlier versions of the HiPix software.
I got a strong confirmation today when I called my friend (who has the same
sequence on his hard disk) and asked him to try it. He still had 2.2beta software
and was able to play the file fine. I then asked him to upgrade to 2.3beta version
and try again... Now it crashes his computer too.
I am running Windows 98SE and he is running Windows 2000 and our hardware
specs are very different, so I don't think it is specific to one installation.
I also tried it on another machine with WinME and it also crashed.
I have played many other files with no problems - it is just this one sequence which
seems to trigger a bug of some sort.
Can you save a copy of the segment that crashes your system, and contact John Kim at Telemann? His email is email@example.com. He heads up the development team on the HiPix. He will want to probably get a copy of the segment (perhaps on CD?).
I personally have NEVER had any video material crash my HiPix. And I have been a VERY heavy user since the start. This is very interesting.
I got a response from Telemann:
The problem you have was solved after releasing 2.3b.
The problem was on the parsing the file index in driver code.
You can play your file with renaming the index from filename.ts.0131 ~ 0134 to filename.ts.0000 ~ 0003.
Thanks for your reporting.
Sure enough - renaming the files as they said fixed the problem.