I agree 100%. The Hollywood,FL service center charged me $300 to fix an Ag-1980p and took three months!! Btw, when the unit is plugged in it bypasses the power button!
Panasonic offered me "free" repair on panny but lets examine the facts.
1) returned a tu-dst-50 with all flaws intact. Including no lock on ABC.Some "modification" was done!
2) one week later the STB will not work at all!!
3) The pv-hd1000 status unknown despite many "friendly" phone calls!