Originally Posted by MikeAlletto
From a time warner rep about adding on external HD's (at least in Austin, but I'm sure the code is the same around the country):
It's nice to hear that some TW people actually know something
about the external drive. This rep may be right about the interface not being "user friendly", but in my experience, he got some of the specifics WRONG:
If the drive loses power, the main drive in the box considers that hard drive dead and reformats and places all of the file allocation on the main drive.
It does allocate new files to the main drive (nothing wrong with that) but does no reformat anything (either main drive or the, now dead, external drive).
one issue is that when they are both running, it does not write to one and then another. It spans both drives.
It NEVER spans a recording to both drives. It does run into a problem when the drive it is writing to max's out - so you can have problems above 95% (not a good idea anyway).
3) (Really 2b)
So if either fail, all recordings are then dead.
No, if external drive fails, the recordings on it are dead. The statement is true for the main drive - which contains the directory.
If the external hard drive is powered down for a while and then powered back up - everything will be OK (of course, after rebooting the 8300).
Yeh, the messages one can get are a little alarming (not consumer friendly) and it would be nice if you didn't have to follow the specific boot-up sequence. So it is not exactly user friendly. But, as most of us know, it is a great boon to our HD viewing as it is.