I also do not get any encrypted HD channels I pay for in the TVguide, HBOHD, DiscHD, TNTHD, UnivHD. They are turned on and tunable and recordable. I can not reassign the SD channel guide listings to the HD channels because they are numbered above 1500 (4 digits!!). It's too bad, all these HD recordings are titled UNKNOWN.
Also, my cableco is coming out for the 4th time to try to get my other cablecarded HDD500 to tune into these encrypted HD channels. It was working for a while and then these channels would freeze when I tuned into them. Now it is just blank. They put in another cablecard, exactly the same. It's a firmware .13 and has never had any onscreen error prompts, and works fine otherwise with the other cablecard tuned digital channels. hmm.
I have a 3rd HDD500 I may try and get them to set up and see if it is my machine.
Otherwise, I unfortunately will have to give up on cablecard in at least one of my machines.