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post #18961 of 18965 Old 04-07-2015, 05:09 PM
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Originally Posted by therealjustin View Post
All better now, thankfully. I contacted TWC on Twitter and they replied that there was an outage in my area.

It lasted from 2:30am to 11:30am
I hope you asked for credits for that nine/9 hours!
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post #18962 of 18965 Old 04-10-2015, 07:36 PM
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Haven't been here in a while.

FiOS will soon be available in my apartment building. Not sure I want to give up NY1 and The Weather Channel, though.

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post #18963 of 18965 Old 04-10-2015, 07:43 PM
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Haven't been here in a while.

FiOS will soon be available in my apartment building. Not sure I want to give up NY1 and The Weather Channel, though.
Lucky you. I would get FIOS to dump TWC for faster Internet. I care not for The Weather Channel and NY1 (whatever that is).

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post #18964 of 18965 Old 04-10-2015, 07:52 PM
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Lucky you. I would get dump TWC for faster Internet. I care not for The Weather Channel and NY1 (whatever that is).
As someone who has had both TWC & FiOS, let me tell you that FiOS is not all that great. It has worse software (harder to use, prone to have problems with software "upgrades", etc.

What IS good, is that the G1Ravage is now in a position to negotiate better terms with TWC.

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post #18965 of 18965 Unread Today, 12:21 PM
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Just posted this at Time Warner Cable Direct (https://www.dslreports.com/forum/timewarnerdirect):

For the past two days, Search on the STB ("B" on remote) is NOT returning HD channels (digital channel + 1000 in market) for all results. Previously, a search would return analog channel, digital channel and HD channel (e.g. USA is SD 33, SD 201 and HD 1201). It seems like TWC may have made a change such that only 33 and 1201 are returned, perhaps since 33 & 201 just point to the same channel. It also appears, though, that programs on some of the SD channels are mistakenly marked as HD. E.g., searching for a program on CBS should return SD 7 & HD 1007, but only channel 7 (with the program marked as HD) is returned by the search.

Please note that while we have one of your earlier iterations of channel numbers grouped by genre, we do not have your latest version, nor does our configuration automatically provide the HD channel. So that functionality shouldn't be causing the issue (unless it's partially and incorrectly implemented in our market).

Please look into this and let me know when the problem is resolved.

Thanks.

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