That's a dead link. Now Gracenote.
I don't think the listings alone are the problem. I also sometimes lack program and series controls. All Airtimes will show only one airtime for episodes which have multiple airings.
And today, a schedule conflict arose. After I passed the conflict to a less-desired show, and left the conflicts screen, I couldn't re-enter the conflicts screen. The program now in conflict would bring up another airing only and thus didn't have the Resolve Conflicts button.
Does Spectrum/TWC have to rebuild indexes to their programs? If the index-building process is flawed or not refreshed often enough, would that create problems like this?
BTW, support hasn't called back. What a surprise !!
ODN 8.0.0_23, Arris DCX3600-M, Dayton Ohio