Motorola 34xx &64xx DVR "Official Thread" - Page 3 - AVS Forum
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post #61 of 2061 Old 10-08-2007, 06:37 AM - Thread Starter
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Originally Posted by crownroyal1 View Post

I wish this really worked. I called Charter Tech support and they said that the USB port should be enabled for external hard drives. I told them that I've read on the forums that this doesn't work and they kept telling me that it should work. I tried the diagnostics menu (CBL, then power button, then OK/SEL). Going down to d11 (Interface/Port Status) page it shows my USB external Hard drive.

So I am stuck with an external hard drive that I just bought for this and can't use. I don't see why Motorola enabled this for the Moxi but not the DCH.

If anyone knows anything else about this, please post. Thanks

If Charter support told you it was enabled, they probably confused your 6416 with the Moxi. As I understand it the Digeo platform has the encryption done correctly with the 9012 - and it seems moto doesn't want to go with USB, but doesn't have the proper level of encryption to turn loose with eSATA.

As for Moto and Moxi - Moto made the 9012/9022 moxi series, but the functions are controlled by Digeo's software, so it was largely Digeo's choice to unlock it (once they had encryption the MPAA approved of) - from what I can tell, it appears that Motorola sees the Digeo Moxi as competition to their series - since they didn't put nearly as much resources into making these as they did the 6416s. I'm curious to know who's making the new Moxi boxes (which comply with the FCC's 7/07 ruling)

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post #62 of 2061 Old 10-08-2007, 06:40 AM - Thread Starter
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Originally Posted by jhuehne View Post

Any update on getting esata drives working on the 6416? I just hooked up a new Seagate 320gig esata drive tonight and it powers up the hard drive, but I don't seem to see additional space. I have rebooted my dvr as well.

I didn't see any options in the menu for formatting an external drive or adding it for recording space.

James, any news on when this will be enabled or how this should work? I am on Charter with a 6416 III.

No news as of yet, I'm waiting for specs on the A25 version of TV guide and what matching features will come out on the Firmware side. (generally when the guide gets updated we get updated base firmware and VOD applications.)

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post #63 of 2061 Old 10-08-2007, 06:44 AM - Thread Starter
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Originally Posted by hiyman View Post

In the owners manual of the UR4U-MDVR-CHD2 remote it says that the A,B,C,D buttons are pre set by your cable provider. So apparently we have four buttons that could be real useful (especially the 30 second skip) but Charter refuses to set them up. Or am I missing something here??

Personally I would like to move the mute button above the vulume up/down and put the 30 second skip where the mute button was. Right above the replay button.

The A / B / C / D buttons are generally user programmable for Macros - however to date that pretty much means you can only tell it to tune to a specific channel (not a true multi-function macro) I just got back from vacation and I don't see a reply from Universal Remote, so I'll hit them again

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post #64 of 2061 Old 10-08-2007, 06:51 AM - Thread Starter
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Originally Posted by GusinCA View Post

Thanks for the reply.
I read on this forum (or maybe another one) that someone with a Motorola box had just plugged theirs in and it started formatting and working, so maybe it is determined by the particular market?
Worth a shot. If not I can always use the external HD on my laptop...

What do the firewire ports and USB 2.0 ports do?

I've read posts where people have popped in IDE hard drives into the box itself - but nothing external - if you happen to find anything like that on external - drop a link here, I'd love to read up on it!!!!


The Firewire ports are for digital output - there's no guide overlay at all (no channel bar, no guide input etc etc) and it *only* works with equipment which has the correct (5c I believe) encryption setup (I think there are some special drivers for using computers) - So far most people feel it's more trouble than it's worth - so I usually direct Firewire questions to the forums dedicated to pulling firewire video from boxes. the MPAA is doing everything it can to keep the ability to record in digital format away from the consumer... of course there's always analog

In Theory USB ports should support USB card readers, various input devices (Joysticks, Keyboards etc) and Hard Drive expansion - however to date I've seen no actual firmware in public usage that supported those functions on a DCT 64xx/34xx (Card Readers and HDs are supported by BMC 90xx boxes depending on software version)

'bout the only use I've found for them is powering gadgets (I use mine at home for a USB battery charger and a USB fan to cool my entertainment center - at work I have a USB lava Lamp)

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post #65 of 2061 Old 10-08-2007, 06:52 AM - Thread Starter
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Originally Posted by lilcasino View Post

Has anyone had an issue with the season pass recording the first week on the HD channel then the following week switching to the SD channel even tho I have told it to ONLY record on this channel? ie Prison Break on 704 in HD but it recorded on 4 in SD...total PITA

Could be one of those quirks the A24 guide likes to do (so far I've seen false reporting of usage and dropping recording it *should* have done) - see if a powercycle puts it back in-line. I'm hoping these will go away with A25... seems like the last 2 versions of I-guide have been pretty buggy...

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post #66 of 2061 Old 10-08-2007, 02:07 PM
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Hello. I have a question. Basically its for all around performance wise. First off my tv is a Samsung LN-T3253H and I have the Motorola DCT6416 III. Currently have it hooked up through HDMI. Here is the kicker. As far as the 4:3 override goes. People are suggesting to set it on 480i. When I select that. I get a mode not supported by my tv. Im assuming its a Samsung issue over HDMI since I have there latest 32 inch tv out. So I set it to 480p. Working great now. But should I go back to component to get the 480i? Would it look better like people are suggesting by going with 480i since the tv itself can scale better? What do you guys think? Technically using hdmi right now. Im thinking theres more scaling going on than there needs to be. Since sd tv is 480i content and im choosing 480p. I could be wrong?
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post #67 of 2061 Old 10-09-2007, 12:41 AM
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Originally Posted by KoRn View Post

Hello. I have a question. Basically its for all around performance wise. First off my tv is a Samsung LN-T3253H and I have the Motorola DCT6416 III. Currently have it hooked up through HDMI. Here is the kicker. As far as the 4:3 override goes. People are suggesting to set it on 480i. When I select that. I get a mode not supported by my tv. Im assuming its a Samsung issue over HDMI since I have there latest 32 inch tv out. So I set it to 480p. Working great now. But should I go back to component to get the 480i? Would it look better like people are suggesting by going with 480i since the tv itself can scale better? What do you guys think? Technically using hdmi right now. Im thinking theres more scaling going on than there needs to be. Since sd tv is 480i content and im choosing 480p. I could be wrong?

Many older HDTVs can't accept a 480i signal via HDMI. I am not familiar with your tv so I won't say yes or no if it is the root problem.
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post #68 of 2061 Old 10-09-2007, 04:50 AM - Thread Starter
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Quote:
Originally Posted by KoRn View Post

Hello. I have a question. Basically its for all around performance wise. First off my tv is a Samsung LN-T3253H and I have the Motorola DCT6416 III. Currently have it hooked up through HDMI. Here is the kicker. As far as the 4:3 override goes. People are suggesting to set it on 480i. When I select that. I get a mode not supported by my tv. Im assuming its a Samsung issue over HDMI since I have there latest 32 inch tv out. So I set it to 480p. Working great now. But should I go back to component to get the 480i? Would it look better like people are suggesting by going with 480i since the tv itself can scale better? What do you guys think? Technically using hdmi right now. Im thinking theres more scaling going on than there needs to be. Since sd tv is 480i content and im choosing 480p. I could be wrong?

One of my co-workers uses a Samsung similar to yours and noticed the same thing - As noted above, given the "newer" connection of HDMI, not all TVs will accept the 480i on HDMI, and that's what he indicated.

You can try the component and let the TV convert it - but in all honesty, what most of the geeks working at the cable company do is try every option and check out a few analog channels, a few digital channels and a few HD channels and see if any of them really stand out as better - if you find a setup that does - stick to it - if not, go with what's most convenient.

I'm using HDMI in 1080i with a 480p overide like you mentioned and it looks great on my HDLCD.

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post #69 of 2061 Old 10-09-2007, 04:58 AM - Thread Starter
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I know we've discussed the 6416's tendency to drop programs, what my wife noticed this morning is that the only series that are dropping are all SD CBS (WBTV Charlotte in my instance) - Every series she's had problems with -
NCIS, CSI, Criminal Minds, Numb3rs, Survivor, Big Brother...

The most recent reboot to see if we could get it to behave she noticed that Bones (Fox) was not affected... I've also never had problems with any of my stuff on SciFi, Discovery or Food Network.

I'm having her try a few of them on HD (there's so many given all the CSIs that doing it all in HD would not work too well, especially given it's rare we can watch TV uninterupted)

Here CBS is channel 2. So What I'm wondering is if anyone else has either noticed a similar issue with either Channel 2 or CBS... I'd love to be able to pin this to something more specific than the box randomly not wanting to do alot of series! (especially since the more proof I have, the more likely TVG/Moto will admit to a bug)

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post #70 of 2061 Old 10-09-2007, 02:09 PM
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I will have to give component a shot at 480i for sure. Question for ya. I see your using 480p override as well. Do you leave the tv in 16:9 mode within your actual tv settings while using the 480p override? Or do you set it to 4:3 mode for sd content?

Quote:
Originally Posted by CharterJames View Post

One of my co-workers uses a Samsung similar to yours and noticed the same thing - As noted above, given the "newer" connection of HDMI, not all TVs will accept the 480i on HDMI, and that's what he indicated.

You can try the component and let the TV convert it - but in all honesty, what most of the geeks working at the cable company do is try every option and check out a few analog channels, a few digital channels and a few HD channels and see if any of them really stand out as better - if you find a setup that does - stick to it - if not, go with what's most convenient.

I'm using HDMI in 1080i with a 480p overide like you mentioned and it looks great on my HDLCD.

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post #71 of 2061 Old 10-10-2007, 04:50 AM - Thread Starter
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Quote:
Originally Posted by KoRn View Post

I will have to give component a shot at 480i for sure. Question for ya. I see your using 480p override as well. Do you leave the tv in 16:9 mode within your actual tv settings while using the 480p override? Or do you set it to 4:3 mode for sd content?

I leave mine in 16:9 - SD picture will pretty much remain unaltered - with my TV I use the Picture Mode to adjust it from there (letting the TV extend my picture in SD and changing it back to "full" on the TV when I'm on a HD program that's in 16:9 format)

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post #72 of 2061 Old 10-10-2007, 11:24 AM
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Since I have the box set to 16:9 720p for hd and 4:3 480p override. On 480p with the override on. Do people look short and fat to you? I also have my actual tv in 16:9 mode as well. Basically what im asking is. Is it optimal to leave my tv always in 16:9 mode along with the box set to 16:9? Even for hd channels just to leave my tv in 16:9 mode? I was thinking since 4:3 480p override is on. Its stretching the picture and making people look short and fat.

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Originally Posted by CharterJames View Post

I leave mine in 16:9 - SD picture will pretty much remain unaltered - with my TV I use the Picture Mode to adjust it from there (letting the TV extend my picture in SD and changing it back to "full" on the TV when I'm on a HD program that's in 16:9 format)

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post #73 of 2061 Old 10-10-2007, 11:41 AM - Thread Starter
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Quote:
Originally Posted by KoRn View Post

I was thinking since 4:3 480p override is on. Its stretching the picture and making people look short and fat.

Your thinking is correct there

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post #74 of 2061 Old 10-10-2007, 02:18 PM
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Hi;

I have a Comcast Moto DVR. Not sure if it is 6412 or a 64whatever.

1) I have noticed a couple of times, over the last couple of days, that either the display on the STB says "REC" or the red light in the upper right corner of the display (that would indicate that the DVR is recording) are going but nothing was scheduled and nothing was actually recording. I was able to hit "swap" on the remote for the REC problem and the display on the STB would then show a channel number and the REC would be gone. In the red light instance, I could never get it to go off, although nothing was being recorded.

NOTE If I start recording a show in the middle (instead of pre-programming through the guide) and nothing else is recording, I get the REC without the red light. I have to hit "Swap" to use the other tuner to watch another channel live. If two shows are recording I get the REC and the light and of course can not watch a third channel, without cancelling one recording. This sounds normal but not the above paragraph.

2) Last night, I noticed that the display (Menu, guide and so on) from the STB on my TV (65" Mitsu) was showing a funky black background - light green text instead of the blue background - white text. Powering down the STB and restarting fixed that.

Any ideas?

Thanks!
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post #75 of 2061 Old 10-10-2007, 08:37 PM
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Id like to know if there is a way to set the remote so it can change the aspect ratio. I have a d62u and it set to dot to dot mode for 1080i but I have a few channels that are 4:3 1080i. I would like to be able to switch to stretch without having to use the tv remote. I just want to use the dvr remote it has a aspect button.
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post #76 of 2061 Old 10-11-2007, 03:52 AM
 
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I don't believe aspect ratio is a control available with the DVR remote.
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post #77 of 2061 Old 10-11-2007, 05:10 AM - Thread Starter
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Quote:
Originally Posted by dhascall View Post

Last night, I noticed that the display (Menu, guide and so on) from the STB on my TV (65" Mitsu) was showing a funky black background - light green text instead of the blue background - white text. Powering down the STB and restarting fixed that.

Any ideas?

Thanks!

I know TVG A24 seems to have some odd quirks that go away on reset - but it almost sounds like someone switched your color scheme in the guide setup (the description sounds like "Evergreen" which is what I often put mine on) - I often change colors of the guide as a way of telling if someone initialized my box while I'm gone (Cold inits wipe personal settings like timers, Favorites, Color, Screen Saver etc)

another thing that might skew the colors green is if you have a loose connection on one of your Component input cables - but I think if that was the case you'd noticed everything had green tints to it and not just the guide.

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post #78 of 2061 Old 10-11-2007, 05:12 AM - Thread Starter
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Quote:
Originally Posted by Muell67 View Post

Id like to know if there is a way to set the remote so it can change the aspect ratio. I have a d62u and it set to dot to dot mode for 1080i but I have a few channels that are 4:3 1080i. I would like to be able to switch to stretch without having to use the tv remote. I just want to use the dvr remote it has a aspect button.

Some Remotes have a botton marked for ASPECT, however At this time I think they are *supposed* to be a control for changing the aspect on the TV and not the cable box. So far the only way I've seen to change the aspect on the box is to power - menu into the settings.

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post #79 of 2061 Old 10-11-2007, 11:26 AM
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Quote:
Originally Posted by CharterJames View Post

I know TVG A24 seems to have some odd quirks that go away on reset - but it almost sounds like someone switched your color scheme in the guide setup (the description sounds like "Evergreen" which is what I often put mine on) - I often change colors of the guide as a way of telling if someone initialized my box while I'm gone (Cold inits wipe personal settings like timers, Favorites, Color, Screen Saver etc)

another thing that might skew the colors green is if you have a loose connection on one of your Component input cables - but I think if that was the case you'd noticed everything had green tints to it and not just the guide.

Thanks James:

No the color wasn't a real color selection. The colors were fuzzy and ill defined and in some cases, you could see some of the TV picture through them when it should be opaque.

My guess is that the box is going bad.

Dave
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post #80 of 2061 Old 10-11-2007, 11:28 AM - Thread Starter
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Quote:
Originally Posted by dhascall View Post

Thanks James:

No the color wasn't a real color selection. The colors were fuzzy and ill defined and in some cases, you could see some of the TV picture through them when it should be opaque.

My guess is that the box is going bad.

Dave

Either the box, the cable connecting the box or the connection hardware -
might be worth trying connecting by a different cable just to see if it improves, but you're probably right, it's very likely to be the box.

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post #81 of 2061 Old 10-11-2007, 11:57 AM
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Either the box, the cable connecting the box or the connection hardware - might be worth trying connecting by a different cable just to see if it improves, but you're probably right, it's very likely to be the box.

The TV is a 2001 model that we just had a convergence box replaced in, so everytime that we have an issue (such as this) my wife fears that the TV is going bad. Even with the scary green-black STB text display, I turned to ESPN HD and the picture was as stunning as ever, so maybe that convinced her that its not the TV. I may be worng but I would also think that if it were a cable, the HD would not look as sharp but it was flat-out impressive.

Thanks again
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post #82 of 2061 Old 10-11-2007, 12:08 PM
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Quote:
Originally Posted by Muell67 View Post

Id like to know if there is a way to set the remote so it can change the aspect ratio. I have a d62u and it set to dot to dot mode for 1080i but I have a few channels that are 4:3 1080i. I would like to be able to switch to stretch without having to use the tv remote. I just want to use the dvr remote it has a aspect button.

The answer to your question is a definite "maybe".

First, your DVR remote must be key-programmable. I believe this was covered earlier in this thread, but if your remote has a "setup" button at the top, then it is programmable. If not, skip the rest of this. But you can get a programmable remote for 10 to 15 bucks on ebay--search for "Comcast remote", get a new one with the five extra PIP buttons on the bottom.

Next, you must use a device code for your TV that accepts a signal ("aspect" in your case). Try this device code--0688--which is for a Sharp HDTV. Check it for volume and mute. Check the "TV/VCR" button. That button should cycle through your TV inputs, but, if it does not work, then either the device code is wrong, or the input function is not yet programmed. If volume and mute works, keep going.

Next, you must find an advanced code that works for aspect. The key codes that are supplied with the remote are limited to basic functions, and aspect is not one of them. Try this. Set the TV device code to 0688. With the mode set to TV, watch the TV screen and enter the following key sequence--Setup 00234 (tap the Setup key, do not hold it down). This will send a signal to your TV which may be your aspect code. If the key sequence works, repeat it again to change the aspect. If this works or not, let us know, and I will give you the rest.

Samsung LN-T5265F
Dynex DX-L32-10
Proscan 40LC45S
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post #83 of 2061 Old 10-11-2007, 12:59 PM
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Any news on the Motorola DCH 3416 30 second skip. This is driving me nuts not having this feature since my last DVR had it.
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post #84 of 2061 Old 10-16-2007, 12:03 PM
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I recently turned in my old Motorola DCT6412 (2nd gen) box to my Comcast office and upgraded to the newer DCH3416. The old box had a DVI connection that I connected to my JVCHDTV for digital video. I know the DVI output on the 6412 only gave me digital video. I used the optical digital out, connected to my Denon receiver for 5.1 audio.
The newer DCH3416 box has a HDMI output (video and audio) When I connected the HDMI out to the HDMI in on my tv, all I get is just video....no sound. I set my JVC tv to digital sound in....but still no sound. I do know that if I want 5.1 audio I still need to get that from optical or coaxial out of cable box to my receiver....but I am trying to get regular sound (2.0) out of my HDMI. What do I need to do to get audio along with video from this connection.
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post #85 of 2061 Old 10-16-2007, 12:51 PM - Thread Starter
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Quote:
Originally Posted by hiyman View Post

Any news on the Motorola DCH 3416 30 second skip. This is driving me nuts not having this feature since my last DVR had it.

Depends on your remote if you've got something like a UR4U / UR5 (see below) then no - it does not support this function - this remote by Universal Remote does not have the ability to have any special function programmed into it to do this either (per Universal's engineers) - The UR4U-MDVR-CHD2 is our new "Standard" remote and has the day arrows between the volume and channel controls. This is the older Explorer 8000 style remote



On the other hand if you have this remote (apparently common for comcast users) you should be able to follow the instructions posted earlier and have no problem.


Views & opinions stated here are strictly those of Me and not Charter Communications.

I no longer work in Tech Ops as such I can only advise & suggest.
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post #86 of 2061 Old 10-16-2007, 01:06 PM - Thread Starter
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Originally Posted by NorCal View Post

I recently turned in my old Motorola DCT6412 (2nd gen) box to my Comcast office and upgraded to the newer DCH3416. The old box had a DVI connection that I connected to my JVCHDTV for digital video. I know the DVI output on the 6412 only gave me digital video. I used the optical digital out, connected to my Denon receiver for 5.1 audio.
The newer DCH3416 box has a HDMI output (video and audio) When I connected the HDMI out to the HDMI in on my tv, all I get is just video....no sound. I set my JVC tv to digital sound in....but still no sound. I do know that if I want 5.1 audio I still need to get that from optical or coaxial out of cable box to my receiver....but I am trying to get regular sound (2.0) out of my HDMI. What do I need to do to get audio along with video from this connection.

Powercycle once or twice - if that doesn't resolve it power down the box and hit Select - this should give you the user menu with resolutions - I think when the HDMI is plugged in you have audio options.

Go into your system menu and try the different options on your Audio - usually I set it to

Default Audio Track: Channel Default
Optimal Stereo: YES (unless your using cable box for volume control)
Audio Output: Advanced
Compression: Light
Stereo Output Matrix

This should give you good sound output over both HDMI and Optical so you can use HDMI for TV and Optical for Receiver

Another option would be if your using the Receiver for HDMI switching, in which case you'd just need to do HDMI to the Receiver and HDMI from the receiver to the TV - however with that setup you'll have to have the Receiver on to get your video input.

Last but not least, you can alway run RCA audio (but the HDMI should work great, I'm pretty much doing what you are trying to do at home - Optical to my pioneer receiver and HDMI to the TV... but the TV's volume is so low I really don't use it without the receiver.)

Views & opinions stated here are strictly those of Me and not Charter Communications.

I no longer work in Tech Ops as such I can only advise & suggest.
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post #87 of 2061 Old 10-16-2007, 01:08 PM - Thread Starter
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Originally Posted by dhascall View Post

The TV is a 2001 model that we just had a convergence box replaced in, so everytime that we have an issue (such as this) my wife fears that the TV is going bad. Even with the scary green-black STB text display, I turned to ESPN HD and the picture was as stunning as ever, so maybe that convinced her that its not the TV. I may be worng but I would also think that if it were a cable, the HD would not look as sharp but it was flat-out impressive.

Thanks again

your probably right on that - I like to cover as many bases as possible and generaly if your getting a picture but the color is off it's often the cable or the set - but it can easily be the box too

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post #88 of 2061 Old 10-16-2007, 02:05 PM
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Originally Posted by CharterJames View Post

Depends on your remote if you've got something like a UR4U / UR5 (see below) then no - it does not support this function - this remote by Universal Remote does not have the ability to have any special function programmed into it to do this either (per Universal's engineers) - The UR4U-MDVR-CHD2 is our new "Standard" remote and has the day arrows between the volume and channel controls. This is the older Explorer 8000 style remote



On the other hand if you have this remote (apparently common for comcast users) you should be able to follow the instructions posted earlier and have no problem.


Yes I have the UR4U-MDVR-CHD2. It just seems like I upgraded to HD and a new HD cable box, but I am going backwards on technology as far as features like the 30 second skip. My old DVR had this feature and now I get a new box and it doesn't have it. What gives. I will have to check the Dish Network and Direct TV DVR and see if they have it. I have been thinking of a switch for quite some time. Maybe the lack of this feature will finally push me over the edge. Direct TV has a whole lot more HD channels anyway.
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post #89 of 2061 Old 10-16-2007, 02:55 PM
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Originally Posted by NorCal View Post

I recently turned in my old Motorola DCT6412 (2nd gen) box to my Comcast office and upgraded to the newer DCH3416. The old box had a DVI connection that I connected to my JVCHDTV for digital video. I know the DVI output on the 6412 only gave me digital video. I used the optical digital out, connected to my Denon receiver for 5.1 audio.
The newer DCH3416 box has a HDMI output (video and audio) When I connected the HDMI out to the HDMI in on my tv, all I get is just video....no sound. I set my JVC tv to digital sound in....but still no sound. I do know that if I want 5.1 audio I still need to get that from optical or coaxial out of cable box to my receiver....but I am trying to get regular sound (2.0) out of my HDMI. What do I need to do to get audio along with video from this connection.

You will be surprised to find out how many ways you can have a "no sound" problem without an equuipment failure.

Normally, you just plug in the HDMI cable and you have sound. The box will deliver AC3 or PCM digital sound over the cable (no analog), but you need to have settings in both your TV and cable box correct, or the sound may not come out of the speakers.

TV first. I am not familiar with JVC TVs, but normally "digital sound in" means to use the coax or optical input for your sound input. This disables the digital sound on the HDMI input. So, do not select it. Also, some TVs allow you to kill the HDMI sound so that it does not interfere with the sound from your audio system. Look for such a setting in the TV menu. One last word of caution. Some TVs with multiple HDMI inputs will have one of those inputs coupled with a pair of audio jacks for separate analog sound. This is to be used with an input device that has a DVI output, and requires a DVI to HDMI adapter or cable. The HDMI sound might be disabled on this input.

Cable box next. There are special settings for HDMI that were not present in the older boxes with DVI connectors. Leave the TV on, and go to the main menu of the cable box--box power off-Menu--and look for "Additional HDMI settings". Right arrow into this and you will see several options.

"HDMI/DVI Mode" refers to the type of input on your TV. In your case, this must be set to HDMI, or you will get no sound.

"Color Space" refers to the gamut of NTSC colors the box will use. If your TV has "wide color" or something like this, then RGB will probably be the best setting. Otherwise, use YCC, which is the color space used in all previous models of the Motorola box. Some TVs will produce weird colors if you make the wrong choice. This setting will not affect sound, but you need to know that it is here so as to optimize the picture.

Finally, you get to "Audio Output". Here you can choose PCM, auto, or pass thru. I believe auto works for everyone--I think this allows the box to query the TV about whether to send AC3 or PCM). These settings will not affect the optical output of the cable box going to your sound system.

You are finished with the HDMI settings. Turn off the cable box, then turn it back on. Also, make the settings in the Guide Menu as provided by CharterJames.

You should now have sound. Do not forget to turn up the volume. Use your TV remote for this, in case the cable box remote is not yet programmed correctly.

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post #90 of 2061 Old 10-16-2007, 05:14 PM
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Quote:
Originally Posted by Einride View Post

You will be surprised to find out how many ways you can have a "no sound" problem without an equuipment failure.

Thanks Einride, you gave me something to check out tonight. Appreciate the ideas.

Quote:
Originally Posted by CharterJames View Post

Powercycle once or twice - if that doesn't resolve it power down the box and hit Select - this should give you the user menu with resolutions - I think when the HDMI is plugged in you have audio options.

Go into your system menu and try the different options on your Audio - usually I set it to

Default Audio Track: Channel Default
Optimal Stereo: YES (unless your using cable box for volume control)
Audio Output: Advanced
Compression: Light
Stereo Output Matrix

Appreciate your advice CharterJames. I will check these tips out.
Thanks guys
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