Originally Posted by markt170
I have the DCH 3416 and am generally pleased with it. It seems to start recording programs about 1 or 2 minutes late. I think the clock is wrong, but doesn't the cable company (TWC in SoCal) control the clock? Also, I set it to record the series Weeds, and indicated only first run programs, but it's recording it every time it airs. Any solutions?
In a Motorola system the time is synched by the DAC - a specialized "digital controller" server which coordinates and manages many aspects of the video equipment, particularly the boxes. Generally most systems will sync their DAC with a time server, but sometimes that time server can fail and no one will notice it (or they have not sync'd it) You might be able to get someone's attention to this if you talk to you're local office's technicial department.
You can also work around this by adjusting your Start Recording time - In your series options select the recording and go to Modify - then go to View All Settings - Here you'll see an option to set the recording to Start OnTime - or anywhere from 1 to 15 minutes early.
Remember if you've got any back to back shows you might want to set them to end earlier too so you don't tie up both tuners.
With the "Record First Run" - there are several possibile reasons why it might keep recording
1) If the recording is set to Record Programs on "All Channels" (in the All settings) - This would give duplicates in the case of episodes airing on two different channels - particularly if there's an HD feed and an SD feed
2) Watching and Deleting the first instance while the "first run" is still up - The box is reliant on the guide to tell it if an episode is a repeat - if the guide does not say an episode is a repeat, it will re-record it unless you already have one of the same title. So say if Weed's airs Saturday at 10pm and Sunday at 1am is a repeat of the new episode - if you watched it and deleted it at 10pm - it's likely to re-record it at 1am.
3) Gremlins - I joke about this, but occasionally the 34xx/64xx series will act a little "wonky" - I've seen it incorrectly report 100% usage, quit recording shows it should have - start recording shows it shouldn't (like in your case)
Generally a power-cycle will clear up some of this behavoir in the short term -and it doesn't seem to be particular to a box or model (My first DCT6416 PIII did all three of the above, my current DCH6416 has done none of it - but I have a co-worker who's had those same problems on a DCH6416 but never had them on his DCT6416) - if this drives you too batty, let your local office know and get it swapped out with a different box.
Getting the box "Cold Initialized" may also clear out such bugs - a cold init wipes all existing firmware and reloads it - HOWEVER be warned this means you'll also lose your Screensaver settings, PIN codes, Favorites etc. DVR settings are not affected by this (they aren't stored in the same memory as the firmware)
Also for anyone experiencing the false 100% error - if you'd rather not power cycle you can also delete any one title to "reset" the counter.