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|Originally posted by Don Landis
I have heard of others getting a replacement modulator but you're the first to get one without first having to send a damaged one in for exchange.
I think they just stopped selling them but still do have a supply for damage replacement.
|Originally posted by jacmyoung
If this is true, it is theoretically possible to claim RMA and not sending your own modulator back (unless it is bad). You will be charged full retail on the replacement but now you will have two at your disposal :)
Do so at your own risk though.
I for one don't understand why Dish does not keep a supply of 5000s and HD remodulators. Not many people will go that route but the hardcore HD fans. I don't buy the assumption that MPAA was on their back because of this.
|Originally posted by RobertM
....I'm one of the most recent to implement the 5000/modulator. Last week I got my remanufactured, new out of the box, system up and running. I had my very knowledgable satellite man call in to set up my new dish account. He talked to technical about the setup of the modulator-decoder channel etc. They had no clue, but they did go the manuals to help. My sat guy has all the HD toys but no modulator-when he realized the potential he asked the Tech guys if he could get one. They said no.
|Originally posted by atmosfera
I've talk to DN for 3 hours this night trying to fix random pixelazation problem on my setup. They will send a replacement for the 5000 but not the Modulator :( I guess I should try another rep ?
|Originally posted by bb1987
Let me explain the problem:
The normal message from the modulator on the analog output is:
To watch this DTV program..........
When the modulator went bad this mesage was replaced with:
The memory in your digital modulator is corrupted. Please turn off your receiver for 10 minutes for the memory to clear.
Doing so did not clear the memory.
This is how I know that in this case the moduator was at fault. As far as the TU 5x are concerned yes they are constantly having issues.
'Better Living Through Modern, Expensive, Electronic Devices'
|Originally posted by artur
Bernhard, did you shot off the box with power switch or did you pooled the plug? When you turn off the power units usually go in to stand by mode and still have power on it. Try to unplug the modulator all together for period of time and than try it again.