Originally Posted by harrismix
Well if it was too loud for you then no need to go back! As for complaining to the theater, I'm sure they would be happy to give you a ticket refund if you didn't stay for the entire movie . . . . or perhaps you did ? Perhaps you shouldn't go to the IMAX again for this kind of movie, plenty of multiplexes with more regular volume levels.
If you decide to not go back then unfortunately, it will be you who is the loser, you would miss so many great experiences because you were put off by one (or 2 , or 3, or 4,... maybe) bad experiences.
I am so lucky to live where I do (a south-eastern suburb of Melbourne Australia). Imax (7 stories high) is far enough away to make it a 'bring a cut lunch' event to get to, and so expensive because of both ticket and parking costs, that it needs to be a very special movie to warrant the effort. BUT, I also have very nearby, a Village multiplex with VMax. This is a huge
cinema that seats around 700, but rarely has more than 100 (most shows I see there are midday/midweek and there are typically just a dozen folks), the screen is the widest 2:40:1 fixed-height screen in the country and the sound system is simply fabulous. Occasionally I might have to throw down my 3D specs and storm outside to rant at an attendant to ask them to lower the volume (or fix the 3D), but this is rare and typically an exercise in futility.
The big problem with all modern cinemas is that the sound track (along with the video) is now a fully downloaded and encoded digital file and everything is automatic. There is no physical film and therefore no operators in the bio-box. Each movie is set to run according to a predetermined schedule, with the screen ratio and volume set as per the metadata. That means the brightness levels of projectors and tone/volume levels of amps are set according to what has been encoded into the metadata of the movie (by the director and image/sound designers, etc), and that is how it is played. To change any of the settings is a serious, highly technical (requires a knob to be turned in a particular direction) and time-consuming operation on the part of the idiot (oops, sorry, theater manager - the only one left in the complex who supposedly has any idea of what the gear up there in 'that room' does and the authority to attend to it), when he eventually gets off the phone and out of his tiny (but really important) office chair.
This situation is bad enough when a regular movie is being shown, so imagine the drama when a 3D movie goes wrong (as it seems to do whenever I am there). If the 3D is not working, because a projector didn't move a lens or a 2nd projector failed to start up, it takes roughly 35 minutes to rectify and that is after having to wait 10 minutes before the movie is actually stopped. All systems have to be powered off to reset them fully, then power up again. Talk about a frustrating experience, made worse if you are on a tight time schedule.
But, even knowing it will happen, again and again, and that I will once again probably leave the cinema crying in frustration (but with a free ticket to return at my leisure within 12 months because I whinged so dramatically to the manager), I still go there to see the REALLY BIG BLOCKBUSTER 3D events and because as awesome as my home theatre is, it still can't match Vmax, which is a shame and a dream.