Originally Posted by RockDawg
You don't seem to grasp that it's the throttling that is assuring Netflix that "heavy users" are profitable customers.
That's a VERY big assumption. It's very likely they're willing to set throttling at a level that is low or even no profit, just hoping the customer stays and later changes habits. Also, it's possible that there are different levels of throttling.
How do you figure that? [That heavy users affect light users] Heavy users usually get that new release back out in the mail the next day available for other members. They won't hold on to it for 5-7 days before they get around to watching it. They only help availability. Not hinder it.
Not over it not being sent at all! And you're also ignoring a minimum 2-3 day turn around time.
Well they shouldn't (and the mail didn't) have worked today either, but they still showed they received two of the DVDs I sent back while shipping me two replacements. All of that today. .
Again, you need to know how the system works. Netflix has access to stuff at the post office. They can pick it up every day before you can walk into a post office. So, they were able to pick up the stuff delivered Saturday, today, and possibly even stuff sorted Sunday night (I'm not sure how the Post Office works), even though the post office was not open today. I sometimes have them show DVDs received before 8:00 a.m., and I assume they've had them for some time prior to that.
Then you obviously throttle yourself. No need for Netflix to do it for you. I have regularly sent back DVDs on Fridays strategically so they would receive on Monday and ship the new release to me on Tuesday. They almost always receive and ship to me on Monday. It's just that lately they never ship a new release at the top of my queue. Instead they skip those and give me lower requests. Others are reporting this too. Timing is fine... the availability is not.
Again, you're assuming that they don't ship something lower in priority before receiving your DVD. They will wait for something that is released and at the top of your list, to see if it comes in, but I don't think they do that for new releases. Instead, I think they simply start shipping stuff.
If I want a new release shipped, I don't have anything else that's available in my list. I've had very good luck with that strategy.