Join Date: Nov 2001
Location: Phoenix, Arizona
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Just how, exactly, do ANY Digital TV sets get sold in the first place??!
I've not actually shopped for a TV set in the consumer marketplace since about 1983. As you can see from my sig, I work in broadcasting, so the last couple of TV's I've acquired, I've bought by giving one of my regular broadcast equipment vendors my credit card number and viola, a week later, the new TV is in my living room. The selection of the desired set was easy - I usually buy something similar to one set or another that I like at work.
MAN, I had no idea how new sets were being sold out there nowadays. Over this past weekend, I found out. I ventured out into places like Circuit City and Good Guys and Best Buy, Frys, etc. to look at Digital sets and STB's as a plain old regular consumer.
I couldn't believe the vast array of questionable information that I got. Everything from one young sales person telling me that it didn't really matter what HDTV I bought, since they all pretty much looked the same - all the way to the "informed" clerk that tried to tell me that there was no Digital on the air in this market and that I'd need satellite for that. Usually in these cases, I simply presented my business card, corrected the worst of the assumptions and misinformation (like, for instance, there's SIX stations on the air with digital in my market)
Out of about 12 salespeople that I talked to, 1 was able to give me correct, clear and good information.
My brothers and sister, I feel for you out there. We on this side of the picture tube have obviously got a LOT of work to do in helping to educate. I knew from other types of purchases in the past that not every salesperson at the local electronics stores is fully up to snuff, but this past weekend's experience convinced me that if there isn't a conspiracy of purposeful misinformation being spread around, then these poor sould are just not getting any good sales training at all.
Thank goodness for the AVS Forum.
So, I can get HD on my 1964 Philco with the rotary tuner and the four antenna screws on the back, right........?
Edward E. Williams, CPBE
Director of Engineering
Fox 12 / PDX-TV