"In a statement faxed from the office tower to state-financed NOS television, the gunman said he was protesting the "arrogant manipulation by the vendors of wide screen television," and complained that consumers were being misled about the quality of the product.
The four-page statement reproduced parts of six letters of complaint previously sent to a Dutch newspaper and the Consumer Board."
I wonder how many times words like "interlaced," "480p," "PAL," and "DVI" appeared in this statement? I'm sure the negotiator was completely perplexed. Or he might have even been convinced the guy was justified ("So it really goes digital, then analog, then back to digital? That's idiotic.") No wonder it ended in tragedy.
Maybe non-Philips HDTV makers will try to use this incident to sell their products: "Yeah, we will screw you with DVI, etc., but not so bad that you'll blow your head off, like some other companies' products.*"