Originally Posted by jrfendrick
Ditto this. Make sure you get a red Motorola card.
Also, I called 1-888-556-1193 to activate. Jon at 80th and Dodge was helpful with activating the Plus Pack channels.
Well, I'm not having much luck, I've called three times. They say they have sent the card all the required signals. It's working sort of, I get all the clear QAM channels but all the other digital channels I get 'not-subscribed', for example channel 123 works but channel 1066 doesn't:
20120222-15:13:21 CableCARD: Tuner0: vchannel 123 (697MHz-3) access = subscribed
20120222-15:13:26 CableCARD: Tuner2: vchannel 1066 (793MHz-3) access = not-subscribed
All my signals are 100% and I can see Mbps transmitting when I tune the channel but I get the Not Subscribed message after a few seconds. The COX guy said I should call Tivo, LOL!
EDIT: I think I see the problem but I don't know how to tell them what to do to fix it: On the Conditional Access screen I see 'Auth: MP'. That means 'Another error
sometimes seen is Auth:MP, which means that a message that is supposed to be in the activation stream coming from the headend is missing.'
Now how do I explain that to COX?
Well, they are going to send a truck out in the morning, that will be interesting. None of the phone 'techs' at Cox seem to really care much about 'solving' an issue.