Originally Posted by rtart
I've been a DTV customer for over 11 years...back when you had to hang your own dish.. and I'm considering Comcast for phone, net and HDTV service. I use AT&T for ISP and phone now, and I'm limited to 1.5 mbps. My bill's for both AT&T and DTV are creeping up, so it looks like I can go to Comcast and save some serious coinage.
Here's my quandary:
I currently have four DTV HD DVRs scattered around the house. I've looked at the Motorola DCX3400 and I've been told that it can feed three other TV's through secondary boxes. How does the primary DVR 'talk' to the secondary units? I looked at a DCX3400 and it only has local connections and a port labeled "RF Out." Does it stream data to the secondary boxes via wireless RF? If so, is anyone having issues?
I also asked if I could have four separate DCX3400's and was told I could. Pricing seems close to a single and three 'extras', so I'm leaning this direction. I'm asuming each DCX3400 needs single RG-6 coax cable? I've got two RG-6's running to each DTV HDDVR now, so it should be easy to re-use the exisiting coax. Am I correct here?
Of course, no one you talk to at Comcast has a clue how the boxes actually work, and I'm hesitant to pull the trigger and set up service only to find that it can't be done.
Last question: can anyone give me a comparison of picture quality between DTV and Comcast HD?
Hi folks, I took the plunge and went to Comcast from DTV and AT&T. I did the Triple-play deal and thought others might be interested in my 'jouney.'
First, the price and deal you get depends on how you sign up!!! Call 1-800 COMCAST and get one deal, sign up online get another deal, go to a Comcast storefront, get a third deal, go to a retailer (BrandSmart in my case) get yet a different deal.
The BrandSmart deal was the best for me. I got no commitment $149 per month for 12 months for 1 phone line, Blast ISP (31Mbps for me) HD package with one DVR and HBO, SHO, Max and Starz. No installation fee and a $150 gift card. Second year $179, then $199. Again no commitment and no install fees. I can cancel whenever I want...or renegotiate. No other sales channel could touch this deal, and it took some doing to get it.
Second, install was a pain. Phone was not ported on time, phone wiring was done incorrectly - had to re-do it myself or wait three days for a visit. I was suppose to have four DCX-3400 DVR's, installer only brought three and one was DOA. Had to drive to a CC storefront (three times!) to replace them, then re-initialize.
Third, the guy who buried the cable in my yard did not even cover it up in places. I could see orange cable through the grass. Oh, and he cut my neighbor's cable. After a call, re-buried it and cut my and my neighbors sprinkler lines. Still not fixed. My neighbor's re-run cable is on the ground and will need to be buried soon. Hopefully my cable will not be cut.
All in all, a good financial deal for me. I reduced my monthly bill for phone and TV by about half, got screaming fast internet (more reliable, too) and an additional premium channel over what I had before. A giant PITA, though. Took over three weeks of shopping to get the best deal because of different deals available in different places. Not fair to customers, IMO, to do that. Many, many calls and visits to CC storefronts to finally do their jobs for them, and a LOT of frustration.
Anyway, now YOU know how to get the best deal!