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post #5521 of 5532 Old 07-21-2014, 11:39 AM
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Originally Posted by fuzzy bee View Post
Looking to sign up with Comcast for our new house when we move (Cobb). I see they aren't offering the 2-year rate freeze any more (on their website). Any recommendations for an independent Comcast salesperson to sign up for service with? IIRC, the independents usually get you a better deal.
Anyone?
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post #5522 of 5532 Old 07-22-2014, 08:54 AM
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Anyone?
see if this will help you:

Clark Howard: Use WhiteFence.com to Find Better Internet & TV Service Deals or for Quotes Negotiating Better Deals, July 2014


http://www.whitefence.com/

You can input your zip code, see all the bundle deals being offered and looks like you can customize.

Your creed may be interesting, but your deeds are much more convincing.
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post #5523 of 5532 Old 07-23-2014, 07:07 AM
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For the past few days, random programs in the guide have shown as “to be announced.” Does anyone else have this? (North Fulton headend)
Comcast had me do what I already did: check my connections and unplug the box to get the guide to repopulate.
Googling this finds it has happened before in various cities around the nation, but I can’t find a solution. The closest I get seems to be a connection going bad somewhere along the coax/fiber line (and people having Comcast come out up to a half dozen times before giving up). But that doesn’t sound logical to me.
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post #5524 of 5532 Old 07-24-2014, 08:19 AM
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Originally Posted by nielloeb View Post
For the past few days, random programs in the guide have shown as “to be announced.” Does anyone else have this? (North Fulton headend)
Comcast had me do what I already did: check my connections and unplug the box to get the guide to repopulate.
Googling this finds it has happened before in various cities around the nation, but I can’t find a solution. The closest I get seems to be a connection going bad somewhere along the coax/fiber line (and people having Comcast come out up to a half dozen times before giving up). But that doesn’t sound logical to me.
I suddenly have this problem also. I'm in Kennesaw/Acworth area. Noticed yesterday (Wednesday) lots of programming for Thursday night was saying "To Be Announced". The only way I was able to set a recording for Thursday night was to set the channel and the time manually.

Today (Thursday morning), now lots of programming for tonight still was saying "To Be Announced".

So, I unplugged both the power cord and the cable connector to the HD set top box for 30 seconds. Plugged back in, connected cable back. Now the program grid is slowly repopulating. Right now it's still only showing for the next two hours, but there's no "To Be Announced".

Your creed may be interesting, but your deeds are much more convincing.
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post #5525 of 5532 Old 07-24-2014, 08:30 AM
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Update: Everything is fine this morning. Maybe various callers with the same problem prompted Comcast to query their guide vendor, who had a problem.
Also, FYI, my scheduled recordings online were always fine, never showing the same “to be announced” as the on-screen guide and on-screen scheduled recordings. That further makes me think it was a guide vendor problem.
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post #5526 of 5532 Old 08-08-2014, 07:22 AM
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We (zip code 30324) lost our signal last night due to the storms and it's still out now, more than 12 hours later. The Comcast website says that service should be restored by noon today (which I'm taking with a grain of salt).

This is the longest thunderstorm-related outage I can remember.

UPDATE: The outage is apparently due to a lightning strike to equipment in our condominium complex and should not have affected anyone outside our property.

Last edited by chi_guy50; 08-08-2014 at 08:04 AM.
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post #5527 of 5532 Old 08-11-2014, 02:20 PM
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SEC Network. 300 SD, 792 and 1738 HD, what I read elsewhere for our system.. Could anyone see a total re-ordering of channels soon? . We shall see..

Bad info, I corrected this post.

Last edited by McDonoughDawg; 08-14-2014 at 02:08 PM.
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post #5528 of 5532 Old 08-13-2014, 11:24 AM
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Has anyone else noticed the cost of their additional boxes going up? On my August bill I've noticed my second box is now being charged $19.95 rather than $9.95:

"Effective 08/13/14, Additional Outlet at a monthly rate of
$9.95 was removed from your account.
Effective 09/04/14, Additional Outlet Fee at a monthly rate
of $19.95 was added to your account."
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post #5529 of 5532 Old 08-14-2014, 04:13 AM
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Quote:
Originally Posted by commodore_dude View Post
Has anyone else noticed the cost of their additional boxes going up? On my August bill I've noticed my second box is now being charged $19.95 rather than $9.95:

"Effective 08/13/14, Additional Outlet at a monthly rate of
$9.95 was removed from your account.
Effective 09/04/14, Additional Outlet Fee at a monthly rate
of $19.95 was added to your account."
A new rate schedule went into effective as of August 1, but that doesn't correspond to the dates of the changes to your account and I don't think there were any changes to STB fees.

What type of plan do you subscribe to and what sort of Comcast equipment are you using? Did you make any changes to your account?
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post #5530 of 5532 Old 08-14-2014, 07:23 AM
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There's no freaking way I'm paying $20 a month for A/O. No way.
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post #5531 of 5532 Old 08-14-2014, 08:52 AM
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Quote:
Originally Posted by McDonoughDawg View Post
SEC Network. 739 was what I read elsewhere for our system.. Could anyone see a total re-ordering of channels soon? . We shall see..
The SEC Network showed up last night on 300 & 792 here - Vinings headend.

Knowledge is good. - Emil Faber, Faber College
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post #5532 of 5532 Old 08-14-2014, 02:09 PM
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Originally Posted by au-734 View Post
The SEC Network showed up last night on 300 & 792 here - Vinings headend.
Correct, i was given bad info, AJC was also incorrect. 1738 Hd is up too...
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