Join Date: Nov 1999
Location: Berkeley, CA USA
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There is no self install in our area, at least for the moment. I cannot comment on the source in SF, but as I just endured my second Series 3 (NOTE: not the HD Tivo which is the second generation Tivo capable of high def recording off the air or via cable - but rather the first generation model called the Series 3) cable card install and it went poorly. It's all good this morning after I performed Guided set up.
I make this distinction because of the tidal wave of mis-information among installers regarding "S3 Tivos" (they lump the two very different units into one category) and the specific differences in the way they handle cable cards.
IF your new unit is in fact the "HD Tivo" by model and not by generic description of the capabilities (as both models are actually HD Tivos but not by model designation - clear as mud, eh?) then your installer can use the new "M" cards.
The "M" cards are "multistream" and thus can support dual tuners. The other cards are "S" cards and represent "single stream" so you always need two cards.
Series 3 Tivo - must use two cards, either "M" or "S" variety - if "M" cards are utilized they MUST be configured as "single stream" or the install will go to crap.
HD Tivo - can use "S" cards (2 of them) or can use one of the new "M" cards.
As I just went through this hell yesterday, it is safe to say I am current. As you must call dispatch, an inside number, and use ID so the head end knows who you are, etc, our local folks are not even close to self installs as of Friday. Given the time and grief we went through as he tried, and failed miserably to use "M" cards in my Series 3 unit, I cannot see self installs.
If yours is indeed a self install, please post the results, and I wish you luck!
ps...I re-escalated the lack of Guide data for our new KGOHD 707 with Tivo on Thursday. As they can only pass this to Tribune Media (provider of the Guide data) and Comcast it remains to be seen if the mapping will happen soon.