Hi fellow Santa Barbara residents,
I have a few questions about Cox cable service...
I just got a Samsung HLR5067 and am getting Cox cable via cablecard. I'm supposing most of my problems are with the cablecard, but I have two major gripes about my service.
First of all, my TV seems to randomly lose all of its TV signals (standard, premium, HD, etc). Turning off the TV doesn't help, and resetting the cablecard doesn't work. The only thing that seems to work is to just wait it out, and the channels will eventually come back. This sucks, because I can be watching something, and all of a sudden my TV will go blank and I get that dreaded "weak or no signal" message popup.
Next, if I ever try to 'reorganize' my channels (under the cablecard setup screen) I'll have to retry *many* times until the cablecard decideds to play nice and lets the TV list all of the channels. Otherwise I'll have some pseudo-random selection of channels (1-70, 200-300, etc), as if the cablecard cannot receive groups of signals. Note this isn't a problem unless I'm resetting the cablecard or taking it out, etc because the TV remembers the channels once they are found.
My other probelm is the TV Guide feature that comes with the TV. It doesn't work! I've waited the prescribed amount of time 4x, tried different zipcodes, and I still don't see any channels listed... I don't know what the deal is with that, even Samsung doesn't know why it doesn't work. Of course, Cox has no idea what I'm talking about.
Maybe I'm just going to have to suck it up and get a STB, along with another remote to worry about! Ugh.
Does anybody have similar issues with Cox as I do? Any advice? Thanks!