Join Date: Apr 2002
Location: Highland Park, IL
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Are you not receiving 188, 189, and 190, or are you saying there was no HD programming available on those channels. Wednesday night seems to be devoid of HD programming, except for Law and Order at 9 PM, and Leno at 10:30.
If you weren't receiving those stations at all, you have a problem. Most likely the box was not initialized correctly. Didn't the installer check those stations before he left? I would think customer service would be able to do something over the system before they send an installer to your home.
Also, and I hate to be remedial, make sure you are viewing the programming on the HD input of your television, the input where they connected the component cables (that's if the installer actually installed component cables). I apologize if it seems I am talking down to you. There are many different levels of expertise, and I am just trying to help you cover all the bases.
Check 189 at 8PM for CSI. Looks good here in Highland Park, you should also enjoy it out there in Vernon Hills.