Originally Posted by mnxmfan
All do respect, that's a crap answer, and I hope you do not now, nor ever will you, work in a position at Comcast that relates to video quality.
First of all, if being "better than the worst" is the only bar to clear, then wow.
But second, there are so many services to choose from now. Centurylink and IPTV offerings like Sling, Youtube, PSVue, Etc. are here, and more will come I'm sure. And if Netflix looks noticeably better than USA, HBO, etc. well you see where this is headed. (I already get my HBO directly from HBO Now because of Comcast's poor picture quality, and yes, it's noticeable especially on action scenes.
If you do work for Comcast engineering, all I have to say is "Good luck with that, Comcast"
A couple of weird glitches happened to me in the last week:
1. On my main (Comcast X1) TV display, an 80" Vizeo connected to rather elaborate sound system, I suddenly experienced approximately the right third of the picture being cut off from view. It was occurring on all channels, so my first thought was that my 2 year-old (expensive!) TV was going. However, to eliminate the TV (and receiver) as the source of the problem, I decided to try rebooting the X1 box. I was HAPPY that this resolved the issue...after a reboot everything was back to normal. But what could have caused this major picture malfunction?
2. Then, all of sudden a few days later, on our Samsung bedroom TV (also connected to an audio system), the audio coming out of the center and main speakers was noticeably distorted. Once again, as a first try, I tried unplugging the power cord from the Comcast cable box, which thankfully this returned the audio back to normal. So once again, rebooting the box resolved the problem, but this was audio instead of video.
So with both, nothing major, but each time the malfunction interrupted TV shows 'in progress' and caused unneeded angst, as I feared that other (expensive) components might need to be repaired or replaced. Again, after rebooting each Comcast box, everything was fine, but still a PITA. Hopefully, neither glitch will repeat itself anytime soon.