Cleveland, OH - TWC - Page 767 - AVS Forum
Forum Jump: 
Reply
 
Thread Tools
post #22981 of 23474 Old 08-17-2011, 05:54 PM
Advanced Member
 
Mike_Stuewe's Avatar
 
Join Date: Jul 2002
Location: Avon, Ohio (Cleveland West Side)
Posts: 720
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 11
Quote:
Originally Posted by toby10 View Post

GoogleTV has been a disaster. Google purchases other companies and technologies (which is how they got GoogleTV), Google tries to "improve" them, but really ends up destroying them.

Android seemed to work out ok
Mike_Stuewe is offline  
Sponsored Links
Advertisement
 
post #22982 of 23474 Old 08-17-2011, 05:59 PM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by Mike_Stuewe View Post

Android seemed to work out ok

Yeah and they should do great with phones. Google would just pump some money in on the cable box. I don't think they would get involved with it other then adding Google TV. Just what's wrong with it anyway?

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22983 of 23474 Old 08-18-2011, 01:53 AM
AVS Special Member
 
toby10's Avatar
 
Join Date: Nov 2006
Posts: 2,901
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 18
Quote:
Originally Posted by Mike_Stuewe View Post

Android seemed to work out ok

Indeed. Just as Microsoft hits on a good Windows version..... every now & then.
toby10 is online now  
post #22984 of 23474 Old 08-18-2011, 11:40 AM
Member
 
its.mike's Avatar
 
Join Date: Nov 2009
Posts: 84
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by toby10 View Post

Indeed. Just as Microsoft hits on a good Windows version..... every now & then.

Just as Apple makes one good product. The iPod classic.

One persons bug is a developers unintended feature.
its.mike is offline  
post #22985 of 23474 Old 08-18-2011, 11:54 AM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by toby10 View Post

Indeed. Just as Microsoft hits on a good Windows version..... every now & then.

Quote:
Originally Posted by its.mike View Post

Just as Apple makes one good product. The iPod classic.

Hey I'm not a moderator here, but I do play one in another forum and I'm telling you we are off topic.

Anyway Apple makes a lot of good stuff, Microsoft basically sucks, and Android has issues. I love the iPad.

Let me explain. Hopefully the real moderator doesn't see this.

Android as a stand alone phone can pose problems for some people. It can be difficult to understand and many people give up without wanting to learn and go back to their iPhone, Windows phone, or non smart phone.

Then there is the manufacturers. The problem with it is that with more then one manufacturers you got a lot of people getting their hands on the OS. When that happens, you start getting a fragmented OS.

Now Google has been working hard to fix that and one of the ways they can do this is by purchasing Motorola. This way they have a company to distribute their own OS as they want. If you recall Google tried to sell the Nexus but due to lack of customer service it failed big time.

Now Motorola will probably provide the most pure Android OS and more then likely will be updated first. That's provided Verizon will allow them to release it without a locked bootloader so people can customize their phones as they please.

And that's a real stumbling block because Verizon loves to load your phone and I don't care what kind it is with bloatware. It's another source of revenue. And if you leave that bootloader unlocked any one who owns a phone can simply root it and remove their precious software. This goes on anyway so it's kind of pointless but locking the bootloader does limit some of what can actually be done.

Now I'll try to get back on topic. The whole reason I brought it up was that I think Internet television is the future. TiVo has it in some ways and Google is attempting to bring theirs into the market.

So what exactly is wrong with Google TV? Can someone answer?

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22986 of 23474 Old 08-20-2011, 03:26 AM
AVS Special Member
 
toby10's Avatar
 
Join Date: Nov 2006
Posts: 2,901
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 18
Quote:
Originally Posted by hookbill View Post
......
So what exactly is wrong with Google TV? Can someone answer?
For starters....
http://www.marketingweek.co.uk/secto...021848.article
toby10 is online now  
post #22987 of 23474 Old 08-20-2011, 04:38 AM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by toby10 View Post
For starters? Yes, that would be for starters I would guess.

You find an article written in 12/20/10 clearly stating they were having some technical issuses from a British magazine I never heard of. I won't do my usual AVS beat down on you for a couple of reasons, the most important one being I respect you as a member and I don't do that anymore but man it sure is tempting.

How about something in your own words with a link to provide back up? That might be a little more helpful.

According to what I read Google didn't want that to be shown at CES but Samsung decided to do it anyway. Thinking back I have to admit it has been a while since I've heard anything about Google TV.

My understanding of the current situation with cable and satellite television is that they are having horrible years. The reason for this is as they say "It's the economy, dummie." (insert stupid, I forgot which) Anyway as I'm sure you're aware there are all kinds of ways to access television through internet by companies like hulu and also I was tweeted some rather complicated work arounds to not pay anything.

People want internet TV and cable is a perfect medium to carry it. Google IMHO is not Micosoft, they are a very good, solid high tech company. They would be perfect for delivering this. But all of that is a mute point, TWC doesn't have moto boxes anymore and we all know the reason for that is because of the decision to run Navigator so I doubt we will see it anytime soon.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22988 of 23474 Old 08-20-2011, 05:03 AM
AVS Special Member
 
toby10's Avatar
 
Join Date: Nov 2006
Posts: 2,901
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 18
Just google "googletv", there are many posted issues.

The Dec 2010 article I did post is still true, universal in all countries, equipment mfr's are still delaying hardware roll outs to support GoogleTV, Logitech has lost millions on it's Revue box which is dying because it relies solely on GoogleTV.

Bring your "beat down" when you can post GoogleTV success stories as posting the continued failures of GoogleTV is pointless.

http://venturebeat.com/2011/07/28/lo...down-revue-99/

"Logitech CEO Quindlen steps down"
"Slow sales of Logitech’s Google TV Revue set-top box, which Quindlen was a major supporter of last year, were likely one reason for his move."
"The company announced this morning that it will be cutting the Revue’s price from $249 to $99 to spur sales."
"Google has been slow to update the software"
toby10 is online now  
post #22989 of 23474 Old 08-20-2011, 05:17 AM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
I did exactly that, and I would say your assessments of Google TV seem to be on the mark.

It does appear it's going to fail, but the main reason for this not only is one of technology. Every major network doesn't want Google in the industry (including hulu - what a surprise). And the only carrier of it at all appears to be Dish and I know this is going to stir at least one person up out there, Dish is not exactly my preferred satellite provider.

Anyway point taken and like I said it won't appear on TWC boxes anyway. Maybe TWC and Cisco will come up with something.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22990 of 23474 Old 08-20-2011, 05:25 AM
AVS Special Member
 
toby10's Avatar
 
Join Date: Nov 2006
Posts: 2,901
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 18
Quote:
Originally Posted by hookbill View Post
I did exactly that, and I would say your assessments of Google TV seem to be on the mark......
I think (and hope) GoogleTV will survive, but when is the question. For now it is a failed attempt to enter the streaming TV market.
I just wouldn't be buying any GoogleTV dependent hardware in the near future until it is a proven solution long term.
toby10 is online now  
post #22991 of 23474 Old 08-25-2011, 11:36 AM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
My wife and I are still very married but due to the current economic situation I'm here and she's in Virginia. She has a small apartment there and Comcrap is the cable provider.

I found several things that were kind of interesting. They are going to "all digital" so those that don't have a box have to get one or get a Digital TV Adapter.

One of the first things I noticed is that cable cards work with their system. So if you have a television that uses cable cards there is no need to switch. I also see there is no need for a tuner adapter for TiVo's. That means no SDV.

So how do they expand their line up? Obviously freeing up analog will provide more bandwidth but is that enough to keep competitive with Satellite?

If so I sure wish TW would have done that instead of the SDV garbage we have now.

http://customer.comcast.com/Pages/FA...ap=all_faq_map

Thats all the questions and answers, if you're curious.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22992 of 23474 Old 08-27-2011, 09:52 AM
Newbie
 
dtabet2's Avatar
 
Join Date: Dec 2006
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I have a new hdhomerun prime Tuner that uses TWO(2) Cable cards and TWO(2) tunning adapters. I have spent 2.5 weeks trying to get either "Self Install" or "technician Installed" Services. I have called the number for twcneo customer service, Twc cable card activation and troubleshooting, Local sales office, Local Exchange office, ect soforth and so on. NOBODY can seem to get me the services I need. Nobody seems to know who to call or what procedure to follow. I have been told that after sept 1 that self installs will be available. But I am hoping that somebody here has experiences this and can offer words of wisdom. Does anybody have John Higgins email ? He is the new departement president of NEOPA and I think that Im going to fire off an email as all other aves have failed..
..

Just got off the phone witht the cable tech that was scheduled
he wasnt told to bring cable cards and he doesnt have tunning adapters..
this is fn nuts.

Dan
dtabet2 is offline  
post #22993 of 23474 Old 08-27-2011, 10:18 AM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by dtabet2 View Post

I have a new hdhomerun prime Tuner that uses TWO(2) Cable cards and TWO(2) tunning adapters. I have spent 2.5 weeks trying to get either "Self Install" or "technician Installed" Services. I have called the number for twcneo customer service, Twc cable card activation and troubleshooting, Local sales office, Local Exchange office, ect soforth and so on. NOBODY can seem to get me the services I need. Nobody seems to know who to call or what procedure to follow. I have been told that after sept 1 that self installs will be available. But I am hoping that somebody here has experiences this and can offer words of wisdom. Does anybody have John Higgins email ? He is the new departement president of NEOPA and I think that Im going to fire off an email as all other aves have failed..
..

Just got off the phone witht the cable tech that was scheduled
he wasnt told to bring cable cards and he doesnt have tunning adapters..
this is fn nuts.

Dan

Hi Dan. Welcome to the Forum.

I just took a look at your device, I'm not familiar with it and I see it works with Windows. I assume it must have 4 channel recording since you need two cards because 1 M card has two channel capacity.

Tuner Adapters are available to people who have TiVo's and I would think that it should be available for you but I have never seen any device other then a TiVo that a TA is designed for. Another thing is that all of TWC digital channels have a code to prevent transfer from one device to another. The only ones you can do that with are analog channels and HD locals.

I'm trying to get some information from someone at TWC to help you out. If Cathode Kid see's your post he may have some advice for you. If I find out anything I will do a separate post.

Self installs of the cards isn's allowed by TWC. Those cards will need to be paired and that can be a bit complicated.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22994 of 23474 Old 08-27-2011, 11:49 AM
Newbie
 
dtabet2's Avatar
 
Join Date: Dec 2006
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by hookbill View Post

Hi Dan. Welcome to the Forum.

I just took a look at your device, I'm not familiar with it and I see it works with Windows. I assume it must have 4 channel recording since you need two cards because 1 M card has two channel capacity.

Tuner Adapters are available to people who have TiVo's and I would think that it should be available for you but I have never seen any device other then a TiVo that a TA is designed for. Another thing is that all of TWC digital channels have a code to prevent transfer from one device to another. The only ones you can do that with are analog channels and HD locals.

I'm trying to get some information from someone at TWC to help you out. If Cathode Kid see's your post he may have some advice for you. If I find out anything I will do a separate post.

Self installs of the cards isn's allowed by TWC. Those cards will need to be paired and that can be a bit complicated.

well that would be helpfull I just called and got routed to the cablecard selfinstall line found here
hxxp://www.timewarnercable.com/MediaLibrary/1/1/Content%20Management/pdf/support/cablecard/CableCARD_Self_Install_Letter_allOtheRregions.pdf
replace the xx with TT

and he was as helpfull as he could be and was going to get me in touch with a resolutions specialist.

but this seems to be a pia.... any help would be perfect
Dan
dtabet2 is offline  
post #22995 of 23474 Old 08-27-2011, 12:17 PM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by dtabet2 View Post

well that would be helpfull I just called and got routed to the cablecard selfinstall line found here
hxxp://www.timewarnercable.com/MediaLibrary/1/1/Content%20Management/pdf/support/cablecard/CableCARD_Self_Install_Letter_allOtheRregions.pdf
replace the xx with TT

and he was as helpfull as he could be and was going to get me in touch with a resolutions specialist.

but this seems to be a pia.... any help would be perfect
Dan

My person did get back to me. She does not know if your device is compatible with the Tuner Adapter.

That surprised me because she knows everything about cable cards and tuner adapters. I think she just never heard of your device. I hadn't either, but then again I have a Mac so I wouldn't been interested in something like that.

From what I read I do think the TA will work with it.

A few things you may want to be aware of, this goes for everyone who uses cable cards and SDV.

Tuner Adapters sometimes are a bit slow in delivering the channel, at least mine are I have two of them and two TiVo's. So if you're recording a show on a channel that uses SDV and that's a lot of them there is a possibility that that you may just get a gray screen. Now if you're there and you see this the fix is to channel up two times, allow that channel to load then go back to the channel you want. This has caused me to miss several recordings.

I know this is the tuner adapter because the TiVo goes to the channel. It just goes where it's suppose to but if there is no signal to record there is nothing it can do.

Another thing you may not be aware of. You will no longer have the ability to use On Demand. Cable cards and the TA are not capable of using that feature. No start over either.

If you already knew that then no problem.

This is the number for the cable card hot line: 866.532.2598 When I took my cable cards out of one of the machines and put it in another, they helped me activate my cards. And although it doesn't happen very often there will be times when your TA will brick. You'll know that if you see 8 flashes and a pause of the green light. Calling customer service and having to explain what you're calling for is a pia, I call them directly. They don't like it when I do it but hey, I'm paying the bill.

If my contact gets back to me with any other info (she said she'd look into it) I'll let you know.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22996 of 23474 Old 08-27-2011, 07:48 PM
Advanced Member
 
Cathode Kid's Avatar
 
Join Date: Feb 2006
Location: At the computer
Posts: 523
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by hookbill View Post
I'm trying to get some information from someone at TWC to help you out. If Cathode Kid see's your post he may have some advice for you. If I find out anything I will do a separate post.
The manual for the HD Prime specifically mentions the Cisco STA tuning adapter as being compatible with it. The STA has to be able to recognize whatever CE gizmo is plugged into it, so there might need to be some information exchange between the two manufacturers before the STA can communicate with the HD Prime. It should be do-able as long as both parties have the drivers and everything has been regression tested against existing controller software.

I dunno why the Silicon Dust folks didn't take this to it's logical conclusion and put a Tru2Way interface in there. Then it wouldn't need an STA.
Cathode Kid is offline  
post #22997 of 23474 Old 08-29-2011, 11:41 AM
Newbie
 
dtabet2's Avatar
 
Join Date: Dec 2006
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
well i guess the president John Higgins at least gets this passed to the appropriate hands.... because let me tell you I got a call today from a signature home tech with cablecard experience. He setup a ONE ON ONE appointment and says we will get this DONE no matter what tomorrow... He will have equipement in hand and will not leave until we are running.
So Im not going to openly give out his address but it isnt hard to figure out.

This is the copy of the email I sent in...



First off, I would like to thank you for your time if you are reading this email. My name is Dan Tabet and I am a subscriber to TWCNEOPA services here in The 44XXX Zip code.



Over the last few weeks I have had MULTIPLE calls to (1-877-772-2253).

several visits to the following location


Akron

Midway Plaza 37 Midway Plaza
Akron, OH
Hours of Operation: Mon-Fri: 9:00 AM - 7:00 PM, Sat. 9:00 AM - 5:00 PM, Closed Sun.

I have setup appointments for technician installation which have been unsuccessful.

Due to no cable cards on the truck, No tuning adapters.

Every call yields different info. Uneducated Employees.

What I Need is the following

2 tuning adapters and 2 cable card self install kits OR

a cable technician with the above ON TRUCK and the KNOWLEDGE to install them.

I can not tell you how painful this process has been or how much time I have invested in chasing down dead end leads.

Any and all help you can provide in making this happen would be wonderful
Again thank you for your time.


as am sending this email I am on the phone yet again with the 1877 number trying to get the services i pay for.

The call failed with a reroute the the cablecard help desk...

I just got off with them and they are trying to reach out to the customer resolution specialist in neopa division.

I do not have a direct number for this.



Steve.fry@twcable.com was very helpfull in the past. Im hoping you will be as well

my phone number on the account is

330-xxx-xxxx

service address is
xxxxxxxxx

I an be reached directly via cell @

330-xxx-xxxx


Dan
dtabet2 is offline  
post #22998 of 23474 Old 08-29-2011, 12:05 PM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Yep, I sent tons of email to Steve Fry and got results every time. It was what I had to do to get my cable cards installed in my TiVo S3.

I had a supervisor and a tech come out to put mine in. The supervisor had never done it before and he went on the web and got the instruction sheet before coming out. They were from Macedonia which no longer services my area. Matter of fact, that facility is closed.

To get the Cable Cards I first told the CSR that I had a TiVo. She immediately insisted that no one device could get two cards. I got no where with her. So I called back and told them I had two HD sets and needed cable cards installed on both of them. Just like you the guy came out, didn't have the cards, didn't know what a TiVo was. Then I gave Steve an email and that got results.

When I got my second TiVo I sent an email straight to Fry and basically said I don't want to have to go through all that again. Again a manager called sent 2 guys out when I was available in the evening and did the install.

And even with all that it took a long time for them to do it. The person they spoke to didn't understand about pairing and it was difficult for them to explain to her.

Now CSR's know what a TiVo is, but they don't know much about them. So your device will take some time for them to understand what it is. Anyway, let us know how it goes. I'm curious as to the cable card hook up, in my case 2 S cards were necessary. M cards weren't available then and the S3 wouldn't work with them anyway. I'd like to know how many channels you can record at one time. I'm guessing 4 if it requires 2 cards.

Good luck Dan. Let us know how it goes.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #22999 of 23474 Old 08-29-2011, 12:31 PM
Newbie
 
dtabet2's Avatar
 
Join Date: Dec 2006
Posts: 4
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by hookbill View Post


Now CSR's know what a TiVo is, but they don't know much about them. So your device will take some time for them to understand what it is. Anyway, let us know how it goes. I'm curious as to the cable card hook up, in my case 2 S cards were necessary. M cards weren't available then and the S3 wouldn't work with them anyway. I'd like to know how many channels you can record at one time. I'm guessing 4 if it requires 2 cards.

Good luck Dan. Let us know how it goes.

it is suppose to be 6.... but That is new stuff so..... it is my understanding that for pc cards like centon it can do 4 per card if the card is updated with newer firmware. in hd homeruns case cardlabs required on of the 4 streams for the newwork interface. is is my understanding that I can dedicate each tuner to a media center in the house.... or have all go to the main machine. And i am curious about the flags.... i understand the concept.... but all are set to copy once? except for hp primetimes?
dtabet2 is offline  
post #23000 of 23474 Old 08-29-2011, 12:56 PM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by dtabet2 View Post

it is suppose to be 6.... but That is new stuff so..... it is my understanding that for pc cards like centon it can do 4 per card if the card is updated with newer firmware. in hd homeruns case cardlabs required on of the 4 streams for the newwork interface. is is my understanding that I can dedicate each tuner to a media center in the house.... or have all go to the main machine. And i am curious about the flags.... i understand the concept.... but all are set to copy once? except for hp primetimes?

I'm kind of going by memory but as I recall, 0x2 means copy once, 0x3 means copy never (you shouldn't see that) and 0X1 is copy freely.

So you would have to tune to the channel and see what the diagnostics say, but I can tell you that its TWC policy to tune EVERY digital channel, with the exception of your local channels to 0x2.

The reason for doing this is to prevent unauthorized copying. But here's where it doesn't make sense: You can freely copy USA, FX, ESPN or anything that's on their analog system. You can transfer from one device to another, for example if I want I can move my recordings either to another TiVo or to my computer. But the HD versions of these channels can only be copied to one device.

Now in my case I could record 2 copies of the same digital channel but I wouldn't be able to move them from my computer or back and forth from TiVo to TiVo. How your unit works, I don't know but those copy codes should work exactly like it does with my TiVo.

I don't know what local channels you get in PA but for me that's the only HD I can record. Now I'm not sure about the sub channels, I never look at them but I would think that since they are local they would be copy freely as well. But anything else on their digital tier, regardless of HD or SD is copy once.

When they started doing this I went to TWC main headquarters and pointed out that how much sense does it make to have a digital channel showing wrestling from the 1980's restricted. And why is it OK to record the analogs freely but not the same channel in HD (digital).

I was given a $20.00 credit for my inconvenience and told to have a good day. As it turns out now with the eSATA's available now at 2 or 3 tb's it's not as big of a deal as it was when it first started. We were restricted to a 250 gb hard drive and 500 gb eSata. So that's why I wanted the ability to move certain programs to my computer. There are also probably ways around it now, I'm just not that much into it anymore to care.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #23001 of 23474 Old 08-29-2011, 01:18 PM
Advanced Member
 
JJkizak's Avatar
 
Join Date: Oct 2005
Location: TWINSBURG, OHIO
Posts: 614
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 11
I'm wondering why you need internet tv if you have cable, satellite or OTA.
JJK
JJkizak is offline  
post #23002 of 23474 Old 09-11-2011, 10:12 PM
AVS Special Member
 
subavision212's Avatar
 
Join Date: Sep 2007
Posts: 1,446
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 25
I have a pretty simple question but wanted to ask the experts. My brother just bought an Insignia 720p plasma that has a QAM tuner. He has the most basic (I think 18 channels) Time Warner cable hook up. He connected his cable directly to the set, hit auto scan but he is not seeing any of the local HD channels (3.1, 5.1 etc). When he enters 3.1 with his remote it goes to channel 4. So my question is should he be getting those channels even with the cheapest service or would TW be blocking those channels or something else. thanks for the help.

subavision212 is offline  
post #23003 of 23474 Old 09-11-2011, 10:39 PM
Advanced Member
 
Vchat20's Avatar
 
Join Date: Sep 2003
Location: Columbus, Ohio
Posts: 870
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
I'm going to ask: Did he assume they weren't there by the fact channel numbers 3.1, 5.1, etc.. didn't show up? It's very common for these channels to show up on random numbers like 151-2, 384-80, and other random locations. Would be worth scanning through what actually shows up digitally (XX-X channels) and see if they are there somewhere.

Vchat20 is online now  
post #23004 of 23474 Old 09-12-2011, 04:44 AM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
TWC also moves it's QAM channels from time to time. So if he tunes to a certain channel and it's no longer there, another scan may be necessary.

When I first got my TiVo S3 without cable cards essentially that created the same type of situation your brother has. I did like Vchat20 said but I distinctly remember that I couldn't locate FOX 8. I even asked for a current QAM list and was told what channel it was on yet I still couldn't tune it in.

I know from time to time some people have made listings in this Forum of current QAM channels. I think toby10 use to but to be honest everyone either has a DVR or uses a digital box these days.

If all else fails and toby10 doesn't see this post try sending him a pm and see what he can tell you.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #23005 of 23474 Old 09-12-2011, 06:24 AM
AVS Special Member
 
toby10's Avatar
 
Join Date: Nov 2006
Posts: 2,901
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 18
Wish I could help, but my service is WOW not TWC.
toby10 is online now  
post #23006 of 23474 Old 09-12-2011, 09:45 AM
AVS Special Member
 
subavision212's Avatar
 
Join Date: Sep 2007
Posts: 1,446
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 25
Quote:
Originally Posted by Vchat20 View Post

I'm going to ask: Did he assume they weren't there by the fact channel numbers 3.1, 5.1, etc.. didn't show up? It's very common for these channels to show up on random numbers like 151-2, 384-80, and other random locations. Would be worth scanning through what actually shows up digitally (XX-X channels) and see if they are there somewhere.

thanks for the replies and I will pass this info on.

subavision212 is offline  
post #23007 of 23474 Old 09-12-2011, 02:10 PM
AVS Special Member
 
subavision212's Avatar
 
Join Date: Sep 2007
Posts: 1,446
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 25
okay, so I guess I still need some info. My brother returned the Insignia and bought an LG plasma that did specify having a built-in HD tuner. Now he has Time Warner basic service and again after doing an auto scan none of the local HD stations are showing up. So my question is can you NOT get the local HD stations with TW's basic service? Do you have to step up to the standard service in order to have them show up? I have two lcd's hooked up directly to the cable (it is the standard service) and both displays have HD tuners and the local HD stations show up on both. It's still confusing since another brother has a Sharp display that is hooked up to TW basic service and he gets the local HD stations on his after scanning. Of course when my brother called TW and asked about why he couldn't get the local channels a SR told him he had to get a box and the HD tier. I told him that was BS, that he should be able to get the locals as long as his display has the HD tuner. So if anyone can clear this up and can offer some more advice he is tying to enjoy some HD after years of putting off getting a new display. thanks.

subavision212 is offline  
post #23008 of 23474 Old 09-12-2011, 03:29 PM
AVS Special Member
 
hookbill's Avatar
 
Join Date: May 2003
Location: Bainbridge, OH
Posts: 6,371
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 11
Quote:
Originally Posted by subavision212 View Post

okay, so I guess I still need some info. My brother returned the Insignia and bought an LG plasma that did specify having a built-in HD tuner. Now he has Time Warner basic service and again after doing an auto scan none of the local HD stations are showing up. So my question is can you NOT get the local HD stations with TW's basic service? Do you have to step up to the standard service in order to have them show up? I have two lcd's hooked up directly to the cable (it is the standard service) and both displays have HD tuners and the local HD stations show up on both. It's still confusing since another brother has a Sharp display that is hooked up to TW basic service and he gets the local HD stations on his after scanning. Of course when my brother called TW and asked about why he couldn't get the local channels a SR told him he had to get a box and the HD tier. I told him that was BS, that he should be able to get the locals as long as his display has the HD tuner. So if anyone can clear this up and can offer some more advice he is tying to enjoy some HD after years of putting off getting a new display. thanks.

He lost a little in the translation of what the CSR said. CSR said he had to have digital service, not a HD tier. HD on TW is free. There is a separate digital tier with a few channels on it but the vast majority are free.

Now having said that to the best of my knowledge all you need to get the local HD channels was to have them clear in the QAM.

However I went a step further to get an answer. http://www.timewarnercable.com/neowp...t-in-digital-T

You see that confirms that you should be able to get it when it's clear in the QAM. The CSR probably said what they were told to say or have learned from their co-workers. If you were to ask them "What about clear in the QAM?" I'm pretty sure they wouldn't know what you were talking about.

Edit: One other thing. Don't expect TWC to consider this their issue. They definitely won't, it will be your brothers issue. If he does get someone to understand what he's talking about they will say sorry, we can't help him with his television tuner.

MY NAME IS NOT BILL (but you can call me hook)
 

hookbill is offline  
post #23009 of 23474 Old 09-12-2011, 03:31 PM
Advanced Member
 
Cathode Kid's Avatar
 
Join Date: Feb 2006
Location: At the computer
Posts: 523
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Those with 8300 boxes in the north might notice an upgrade to ODN 3.0 tonight. Your box will reboot after being upgraded.
Cathode Kid is offline  
post #23010 of 23474 Old 09-12-2011, 05:24 PM
AVS Special Member
 
subavision212's Avatar
 
Join Date: Sep 2007
Posts: 1,446
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 25
Quote:
Originally Posted by hookbill View Post

He lost a little in the translation of what the CSR said. CSR said he had to have digital service, not a HD tier. HD on TW is free. There is a separate digital tier with a few channels on it but the vast majority are free.

Now having said that to the best of my knowledge all you need to get the local HD channels was to have them clear in the QAM.

However I went a step further to get an answer. http://www.timewarnercable.com/neowp...t-in-digital-T

You see that confirms that you should be able to get it when it's clear in the QAM. The CSR probably said what they were told to say or have learned from their co-workers. If you were to ask them "What about clear in the QAM?" I'm pretty sure they wouldn't know what you were talking about.

Edit: One other thing. Don't expect TWC to consider this their issue. They definitely won't, it will be your brothers issue. If he does get someone to understand what he's talking about they will say sorry, we can't help him with his television tuner.

thanks so much for clearing this up. I'll send him your info and hopefully it will help.

subavision212 is offline  
Reply Local HDTV Info and Reception

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off