Just like everyone else, I feel the pinch of costs. My wife who is actually home today also has an apartment in Virginia because that's where her job is. The building she lives in had a rate increase and they raised her rent to 1385.00 from 1185.00 Well, things in that area go by a market basis and by waiting a bit she was able to get a rate of 1260.00. Still, another expense.
So MLB Extra Innings is out for me this year and I also decided, sadly, to drop HBO and Showtime. That's 25.00 a month. So when I called the CSR said didn't sound like I really wanted to do it, I said no, I didn't but I have to. Then she fiddled around a bit and said, "How about you keep both of them and I'll give you a credit of 12.35 per month for 1 year?"
This isn't the first time I have got a reduced rate offer from them but the first in several years. I think the last time when the discount fell off I called and said I was going to cancel and they said, sorry to hear that. But that was the whole service. They called my bluff.
I don't know how they decide to do it, I'm not the first to have it happen many others have talked about it but it doesn't hurt to ask. Give it a try. If you get lucky, let us know.
MY NAME IS NOT BILL (but you can call me hook)