Join Date: Apr 2006
Location: Highlands Ranch, Colorado
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I've been reading posts for the past couple of weeks regarding Comcast modifications throughout the Denver metro area.
I wish to remind readers that I am not directly affiliated with Comcast in any way. However, I have made extensive research on the subject and wish to inform readers who live specifically in the Littleton/Highlands Ranch area.
For starters, Comcast took the entire Denver metro area and divided it into 12 different service zones. The modifications to the network have rolled out over the past month and will continue over the next two months. The modifications have taken place on a zone by zone basis so as to accommodate as many customers as possible within a particular zone and eliminate many customer service inquiries.
Comcast is not particularly forthright in how zones are drawn up. Thus, it is quite possible that some customers may be a block or neighborhood apart from one another, but will be in different zones with wildly differing roll-out dates.
The Longmont/Fort Collins zone was essentially the first zone to see the modifications. Customers should have seen those modifications last month. The Littleton/Highlands Ranch area, on the other hand, is slighted to be one of the last zones to see modifications.
Definitively, in the Littleton/Highlands Ranch area, the change-over from analog to digital featuring many channels in the 1-99 line-up should occur on May 31. 40 channels in that group will make the permanent change over from analog to digital on that day. The new HD channel line-up, featuring the move of the existing HD channels (from the 600s to the 700s) as well as the addition of 72 other HD channels, will take place on June 21.
According to customer service, Comcast kept its tentative network modification schedule in all cases except one. The Northglenn zone had a delay of approximately two days. Comcast was on time, according to its timetable, with all other zones receiving modifications.
Furthermore, if you are a TiVo user, whether yours is the old school Series 3 or the shiny new Premiere, Comcast has gone on record by saying that service should not be interrupted going forward. When the modifications take place, updates should roll out to CableCARDs at the same time as they do to Comcast HD boxes and HD DVRs. Personally, I figure that the handshake between the Tribune Media Services guide data and Comcast's channel lineup will be set to go for the Littleton/Highlands Ranch zone next month when the new channels become available.
Finally, you may have heard Comcast mentioning adding other new channels in the Denver metro area. One of the particular channels Comcast has paid particularly close attention to locally is ESPNU. Apparently, customer service has received many calls requesting the channel because of the recent NCAA College Hockey Tournament and NCAA College Lacrosse tournament and the University of Denver's involvement therein. Comcast claims that deciding to provide new channels to customers is simply a bandwidth issue. The concern is whether or not enough bandwidth is available to support additional channels regardless of whether those channels are in HD or SD. The reality is that in Denver, Comcast takes DirecTV's signal, compresses it heavily, repackages it with its own advertising and then streams it out across its bandwidth. Smart money is on Comcast providing this particular channel sometime in the near future. The belief is that customers should see it as an option before the end of the year.