I am the person in Boulder who was having problems with their INHD1 signal. It would pixelate every 5 seconds or so, and the sound would drop out at the same time. I was told that almost everybody in Boulder was having this problem. I have been working w/ Comcast to get this fixed since day 1. It took probably 45 phone calls, and 7 different techs coming out. Finally when I got home from work today, there was a Comcast tag on my door, saying my INHD 1 should be working now. I was very skeptical, since I have been trying to get it fixed for 3 weeks. To my suprise, the problem really had been fixed. I called the tech, and he told me that it was in fact a head end issue. They basically knew this since day 1, but had to jump through all kinds of hoops for 3 weeks to get the guys at head end to admit the problem was theirs, and fix the problem. So, check your INHD 1 today. If mine was fixed due to a repair at the head end, logic tells me that yours should be fixed as well. As a bonus, now I am receiving Showtime HD, before I only got HBO.