ok - I went to the 23rd St office today around 5:30. Wait time was 45 min, watched 13 HD on the plasma.
I sat down and told the rep I was here for the HD box. He said "ok, where's your box?" I told him I was not trading it, but adding it. He told me I couldn't do that. I told him the rep on the phone specifically said I could and already made the account changes. He went to speak to his supervisior. After 10 mins, he said that the supervisor said it was okay and he would get me a box. I asked him to grab a Pioneer, if he could. He did!
I am now watching HD on my projector and it looks amazing. As I was leaving, I decided to ask him about HD DVR, thinking he would say "yeah we got a few in an hour ago, want one?"!!! He told me he heard they were making them and it should be about 6 months. I don't put much stock in what he said although it could be true.
In another thread, we were discussing how it may be that systems with Pioneer software, (like I believe NYC is) may have to wait longer for the 8000HD. We were one of the last markets to get the SD version and that may be why.