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Old 12-30-2015, 06:14 AM
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Sounds like a signal problem - you should have them send out a tech.

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Originally Posted by SnellKrell View Post
My computer is so old that it wouldn't recognize if there were a slowdown - it's always slow.


But, what I am experiencing has to do with TV reception.


On a few cable channels the picture will freeze and eventually go to black, then reappear.


I've switched to other channels immediately and no problem. So, I assume it's not my HDTV.


This only happens on some cable networks, not ABC, CBS, NBC or Fox.


Could this be a headend problem, or am I getting a weak signal?
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Old 01-07-2016, 12:20 PM
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Looks my old Samsung box is starting to crap out on me. Does anyone know what the latest available HD box is? Any improvements for us?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge
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Old 02-14-2016, 05:35 PM
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Originally Posted by DigitalfreakNYC View Post
Looks my old Samsung box is starting to crap out on me. Does anyone know what the latest available HD box is? Any improvements for us?
Anyone? Anyone? Bueller?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge
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Old 02-14-2016, 09:16 PM
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Looks my old Samsung box is starting to crap out on me. Does anyone know what the latest available HD box is? Any improvements for us?
Since your area already has Maxx, you should be able to get the Cisco 9800 series boxes if they're offered there. Try any TWC store or office and ask.
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Old 02-14-2016, 10:32 PM
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Since your area already has Maxx, you should be able to get the Cisco 9800 series boxes if they're offered there. Try any TWC store or office and ask.
What benefit does the Cisco have? Isn't that the more expensive one? Does it improve PQ/compression at all?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge
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Old 02-15-2016, 08:08 PM
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Originally Posted by DigitalfreakNYC View Post
What benefit does the Cisco have? Isn't that the more expensive one? Does it improve PQ/compression at all?
I'll attach a PDF file about the 9800 series, but the big thing is that it can handle H.264 compression.
Attached Files
File Type: pdf Cisco Explorer 9800 Multi-Screen Gateway Series.pdf (375.8 KB, 34 views)
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Old 02-19-2016, 01:40 PM
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I'll attach a PDF file about the 9800 series, but the big thing is that it can handle H.264 compression.
I went to TWC today and they gave me a Cisco 8742. Clearly not the same thing. PQ looks exactly the same.

I'm really starting to think that it's just the compression that they put on it. Is it worth me going to track down the enhanced DVR's?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge

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Old 03-13-2016, 10:45 AM
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3/2/16

In addition, from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:
FX may no longer be carried on channel 10, but will continue to be carried on channel 108.
On or about March 7, 2016, in Manhattan, we will launch MNN HD on ch. 1993. MNN HD will be part of our Starter TV service offering.
On or about March 15, 2016 WGN America may be repositioned from our Starter TV service offering to our Standard TV service offering.
On or about March 31, 2016 Time Warner Cable Noticias NY1 will change from our Variety Pass service offering to our Starter TV service offering.
On or about April 5, 2016 we will launch BUZZR on ch. 1265. BUZZR will be part of our Starter TV service offering.
Starting on April 8, 2016 and ending on April 10, 2016 a free preview of STARZ will be provided to all TV customers with a digital set-top box, and may contain PG, PG-13, TV-14, TV-MA and R rated programs. To block this preview and for Parental Control information, visit twc.com or call 1-800-TWCABLE. Restrictions may apply.
On or about April 12, 2016 we will cease carriage of Al Jazeera America.
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