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Old 12-30-2015, 07:14 AM
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Sounds like a signal problem - you should have them send out a tech.

Quote:
Originally Posted by SnellKrell View Post
My computer is so old that it wouldn't recognize if there were a slowdown - it's always slow.


But, what I am experiencing has to do with TV reception.


On a few cable channels the picture will freeze and eventually go to black, then reappear.


I've switched to other channels immediately and no problem. So, I assume it's not my HDTV.


This only happens on some cable networks, not ABC, CBS, NBC or Fox.


Could this be a headend problem, or am I getting a weak signal?
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Old 01-07-2016, 01:20 PM
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Looks my old Samsung box is starting to crap out on me. Does anyone know what the latest available HD box is? Any improvements for us?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge
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Old 02-14-2016, 06:35 PM
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Originally Posted by DigitalfreakNYC View Post
Looks my old Samsung box is starting to crap out on me. Does anyone know what the latest available HD box is? Any improvements for us?
Anyone? Anyone? Bueller?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge
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Old 02-14-2016, 10:16 PM
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Originally Posted by DigitalfreakNYC View Post
Looks my old Samsung box is starting to crap out on me. Does anyone know what the latest available HD box is? Any improvements for us?
Since your area already has Maxx, you should be able to get the Cisco 9800 series boxes if they're offered there. Try any TWC store or office and ask.
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Old 02-14-2016, 11:32 PM
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Originally Posted by mbclev View Post
Since your area already has Maxx, you should be able to get the Cisco 9800 series boxes if they're offered there. Try any TWC store or office and ask.
What benefit does the Cisco have? Isn't that the more expensive one? Does it improve PQ/compression at all?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge
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Old 02-15-2016, 09:08 PM
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Originally Posted by DigitalfreakNYC View Post
What benefit does the Cisco have? Isn't that the more expensive one? Does it improve PQ/compression at all?
I'll attach a PDF file about the 9800 series, but the big thing is that it can handle H.264 compression.
Attached Files
File Type: pdf Cisco Explorer 9800 Multi-Screen Gateway Series.pdf (375.8 KB, 66 views)
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Old 02-19-2016, 02:40 PM
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Quote:
Originally Posted by mbclev View Post
I'll attach a PDF file about the 9800 series, but the big thing is that it can handle H.264 compression.
I went to TWC today and they gave me a Cisco 8742. Clearly not the same thing. PQ looks exactly the same.

I'm really starting to think that it's just the compression that they put on it. Is it worth me going to track down the enhanced DVR's?

"I have never seen it, but by all accounts it is terrible. However, I have seen the house that it built, and it is terrific." - Michael Caine, on Jaws the Revenge

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Old 03-13-2016, 11:45 AM
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3/2/16

In addition, from time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:
FX may no longer be carried on channel 10, but will continue to be carried on channel 108.
On or about March 7, 2016, in Manhattan, we will launch MNN HD on ch. 1993. MNN HD will be part of our Starter TV service offering.
On or about March 15, 2016 WGN America may be repositioned from our Starter TV service offering to our Standard TV service offering.
On or about March 31, 2016 Time Warner Cable Noticias NY1 will change from our Variety Pass service offering to our Starter TV service offering.
On or about April 5, 2016 we will launch BUZZR on ch. 1265. BUZZR will be part of our Starter TV service offering.
Starting on April 8, 2016 and ending on April 10, 2016 a free preview of STARZ will be provided to all TV customers with a digital set-top box, and may contain PG, PG-13, TV-14, TV-MA and R rated programs. To block this preview and for Parental Control information, visit twc.com or call 1-800-TWCABLE. Restrictions may apply.
On or about April 12, 2016 we will cease carriage of Al Jazeera America.
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Old 09-21-2016, 04:29 PM
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Our HD channels

Anyone know if we will gain or lose any HD channel after we become spectrum?

Email Melinda Witmer at TWC Corporate, the SENIOR VICE PRESIDENT & CHIEF PROGRAMMING OFFICER if you want more HD Channels!!!
Melinda.Witmer@twcable.com
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Old 09-24-2016, 11:03 AM
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Originally Posted by AndyHDTV View Post
Anyone know if we will gain or lose any HD channel after we become spectrum?
Markets such as SoCal and Dallas that have converted to Spectrum have reported channel additions but some channels such as AXS and HDNET are only available if customers convert to Spectrum packages from their existing TWC packages.

You need to update your signature as Melinda is no longer in charge of content.
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Old 09-24-2016, 07:38 PM
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Watch TCM app - with Spectrum?

Now that TWC is changing to Spectrum, will we be able to access the "Watch TCM " App ? And if so, how? I've tried a few times, but so far -- nada.
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Old 10-09-2016, 03:54 PM
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10/05/16
From time to time we make certain changes in the services that we offer in order to better serve our customers. The following changes are planned:

The previously announced launch of Bounce will now occur on September 29, 2016. As a reminder Bounce will be part of our Starter TV service offering.

On or about October 20, 2016 we will cease carriage of MundoFox.

On or about October 31, 2016 we will cease carriage of Pivot.

On or about November 15, 2016 we will move Evine Live from ch 32 to ch 194, QVC from ch 33 to ch 159, HSN from ch 39 to ch 176. Also on that date, we will cease carriage of Jewelry TV on ch 99.We will dual-illuminate Hallmark Movies on ch 33, WGN America on ch. 39 and INSP on ch 99. We will also launch AXS TV on ch 299, FamilyNet on ch 468, Flix on ch 623, HDNet Movies on ch 640, Indieplex on ch 621, Military History Channel on ch 141, Movieplex on ch 620 and Retroplex on ch 622. These services will be part of our GOLD service offering. Also on that date we will launch BET Soul on ch 290, BYU on ch 465 and RFD TV on ch 297. These service will be part of our SILVER service offering. We will also add Liquidation Channel on ch 492 and Sonlife Broadcasting Network on ch 470. These services will be part of our SELECT service offering. We will add AYM Sports on ch 962, Baby First TV on ch 928, Baby TV on ch 929, Bandamax on ch 910, Canal 22 Mexico on ch 841, Canal Once on ch 844, CentroAmerica on ch 860, Cuba Play on ch 875, De Pelicula on ch 980, De Pelicula Clasico on ch 979, El Garage on ch 936, Estudio 5 on ch 842, Mexicanal on ch 935, MundoMax on ch 807, Nat Geo Mundo on ch 931, On World Sports on ch 414, Ritmoson on ch 911, Semilitas on ch 922, Sur Peru on ch 853, TBN Enlace on ch 946, Tele El Salvador on ch 861, Teleformula on ch 845, Telehit on ch 912, TV Chile on ch 855, TV Venezuela on ch 867, Ultra Cine on ch 984, Ultra Clasico on ch 985, Ultra Docu on ch 849, Ultra Familia on ch 918, Ultra Fiesta on ch 915, Ultra Kidz on ch 919, Ultra Macho on ch 937, Ultra Max on ch 983 and Video Rola on ch 913. These Service will be part of our LATINO service offering.

On or about December 31, 2016 we will cease carriage of the following services: UTV Movies, HTV, and Infinito.

The previously announced change regarding TV Azteca has been postponed.

The previously announced launch of MNN 7 has been postponed.
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