AVS Forum Special Member
Join Date: Sep 2006
Location: Central New York (Syracuse DMA)
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Well, satellite is going to be a problem either way you cut it:
A) You can't get Utica locals on satellite and probably won't. The market is too small.
B) You could say you live in Rome and set up a Rome service address, but you'd have to do a self install. However, all that will do is get you analog SD locals from Syracuse re-trans over the satellite. Neither Sat provider offers locals in HD for the Syracuse DMA.
or option C) Take the hit or miss (well mostly miss) method of trying different aerial antennas to see if you are in a location that can pull in the OTA feeds from Syracuse. (Assuming you have a set with a built in HD tuner).
Please report back and let me know what the local office tells you, however you may want to call 1-800-8-CABLE-6. That will put you through to either the Rome or Syracuse call center. They might be able to provide you with more accurate info. I too had a big problem with how the initial install went with my service. I can say that the rep I dealt with did end up making good on the issues and applied enough credit to my account to offset the problems. Ever since then, the service has been great here. I enjoyed the All N One package for $99 the first year. That was a great deal. Then I upgraded to DVR service.. love it. Most recently, I upgraded to HD DVR and under the promotion I got the HD Tier added free for one year. The phone service is outstanding and my Roadrunner here blazes. Depending on net traffic, I get a minimum downstream of 5Mbps and a max of about 9.5 Mbps. My upstream ranges from 768kbps minimum to around 1Mbps max. The best part was when I upgraded to the HD DVR it didn't cost a cent more. I just turned in my SD box for the HD model. DirecTV wanted $299 plus a two year commit for an HD DVR plus I have 6 additional outlets and that would have been another $30 a month. (I use basic cable service for my additional rooms and it doesn't cost anymore). Overall, I've been pleased and might even up my package to the All The Best Premium package to add all the pay channels. That automatically gets me all the On Demand an HD Premiums for only $20 more a month. HBO in HD might make it worth it alone!
On a side note, I initially had Adelphia when I lived in Utica and got so fed up that I switched to Dish Network. I enjoyed the satellite service (used OTA for locals), but then I moved to Rome and looked into TWC. The sign up offer was a great deal , so I gave them a try and have been pleased. I did like the hardware/software configurations better for the sat receivers, but I'm hopeful that in time the cable boxes will evolve to be better. The next step TWC is working on out here is network/multi room DVR and digital simulcast. Multi Room DVR looks promising. It allows any other home terminal (cable box) even if it's not a DVR to utilize DVR functions. For example, I have one DVR in my home theater. Say I want a DVR in the bedroom? Instead of renting another DVR box and paying another DVR fee, I can hook a regular box in the bedroom and it will "see" the DVR hooked up out front and can record/watch programs off it. The digital simulcast is starting to take place now. TWC is moving all analog channels into the digital tier on home terminals so you can watch channels with digital clarity on the box. IE: 100% digital. I notice this because there was a time delay between my analog set in the kitchen and the digital box in the living room. There are some cool things on the horizon and I'm sure TWC in Utica wants to capitalize on the huge investment they are making in the Utica market. Alot, and I mean ALOT of people defected to sat service because Adelphia was such a rip off, so it's on Time Warner to prove that its worth it to switch back.
8/30/2013 - Time Warner Liberation Day!