Originally posted by Jonathan68
I'm a new Brighthouse HD subscriber, would anyone know why I'm not receiving Brighthouse HD channels in 1080i? My TV (a Mitsubishi 46" HDTV compatible) displays these in 480p, that's not correct, is it? The screen is displaying letterboxes and/or sidebars, depending on the channel. My TV's owners manual says that when it receives a 1080i signal it automatically displays full screen without the letterboxes or sidebars.
I checked the Central Florida Digital Cable website, they indicated that most of the local channels are braodcasting in 1080i, with the exception of Fox.
I also double-checked the installation, making sure the green, red and blue cables were in the right outlets, and they were. I didn't see a switch on the Pace box or anything in its settings menu that could help me.
Can anyone help me with this? My cable was installed by a BH supervisor, so I'm not too confident in having them back out here. He seemed to think everything was correct.
Odds are, the tech who installed your box did not go into the menu and do a 'setup' for the box. Here's the simple way to do this yourself:
1) Turn on box and TV so you can see a HD channel
2) Hold down the '#' button on your cable box remote control for approx. 5 seconds. A menu screen will appear.
3) Use the arrow keys and the select button to highlight the resolution settings, and change them to 1080i (or 'Pass' if your TV can display both 1080i and 720p). Also check your aspect ratio settings and make sure you are set for 16:9 vs 4:3.
4) Exit the menu.
That's all there is to it. Unfortunately, some of the Brighthouse subcontractors are, um, less then up-to-par, when it comes to HDTV installation (sorry Greg).
If you have any more questions, please feel free to post.
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