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Join Date: Jul 2000
Location: Albuquerque, NM, USA
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In case any of you were wondering why KRQE does not always switch immediately to the high-definition programming after commercial breaks, here is the answer, as responded by KRQE Frank Lilly.
I've made some inquires about the problem you noted about late switching between CBS' standard and high definition feeds. This is a human switching problem, and we are training new operators. We will continue to work on having a seamless switch, but our operation is a manual one, with no automation, Master Control operators are charged with protecting our analog service first (this is what pays the bills). We are getting better, but please continue with the feed back, we are committed to providing the best DTV product possible.
On your request for the Master Control phone number, our policy is not to give that number out.