I got burned by the VOD quality just yesterday...but I really should have known. Yes, it is only SD when you order through ch500...I believe the HD OD is 700?
One great thing that I confirmed this morning though, when you order VOD, it works on any STB in the household!!!! I have two 8300HD and one 4200HD...I ordered through one of the 8300 boxes and the selection is available on all of my household boxes!!! It even remembers what spot I left off...so, i turned the one box off and went to bed, tuned in on another box the next day and it allowed me to resume from where i left off on the first box...very nice...now they just need to offer all of the titles in HD instead of SD!