I too just made the switch from IO Cablevision to Fios Quantum. I had been a IO Cable customer for 22 years.
IO Cable's customer service is excellent, and their picture was very good, but the cost just got too expensive. I'm saving $30 per month with the switch, ...at least for the first two years. If Fios then becomes more expensive, I will switch again.
The hardest part of the transition was learning the new channel numbers/locations, and changing my wife's email. She opted to just go with a Yahoo email, so if we need to switch again, she won't have to do a conversion again.
Picture-wise, they are pretty much equal. I had a very good cable feed. Internet seems about the same.
Big difference is:
- Customer service (poor on Fios side, hopefully won't have to call upon them much)
- iPad app programming selection on Fios not nearly as good with as the channels available with Cable.
- Fios Guide is far superior. I also like the fact that when you create favorites, they come up as a guide, rather than having to constantly hitfavorite button to find the particular favorite channel you want to watch.
Installation was long.....6 hrs. I'm sure it could have been done in half the time, but the tech, while very friendly and accomodating, was not in much of a rush. Guess getting paid by the hour.