Originally posted by robrien
Please, tell me why you chose my post to respond too. I sure did not direct that post to you or Mr. Hand. I just responded to VARTV question. There were certainly more derogatory post to select from. Glad to see that nothing has changed.
Sorry Robert, I didn't mean to single you out. Yours just typified over a dozen irritated posts on a football game not being in HD. As a station guy, it's not the fact that there is a problem, it's the fact that there is so much griping and speculation about it. Comments like:
- "'HDTV Brought to you by Sony.' Where is it? You need to fix this!"
- "I'll go turn the HD feed on if there isn't anyone working there who thinks it's important enough."
- "I wonder if that is not some kind of FCC violation? I would think that a 'qualified' person be on site at all time the station is broadcasting to address problems."
are over the top for me and, IMO, not called for. These are not productive comments. They solve nothing. They produce nothing.
Now, I realize you guys are just commiserating with one another but - as I have said many times before - we engineering managers do our best to make our HD operations as smooth as possible. It hurts to see this kind of treatment over a problem of this nature. The realities of our business and, to a certain extent, the technology on hand, get in the way. From time to time things don't work the way they should. So when any of us sign on to see what's going on with you - our dedicated HD audience - and see this type of discussion going on, it is disheartening. It's not like we failed to bring you a weather warning that could impact your life or property; inform you about a news story that could effect your commute to work; or deprived you of the actual game: Over a dozen gripes that the game wasn't in HD!
Again, there are a lot of things going on with the business of running a profitable, competitive broadcast business that have nothing to do with the fledgling DTV side of the house. So when we log on to the forum to see our, or someone else's station, getting beat up about a football game not being telecast in HD, our initial reaction just stop participating. We have enough people beating up on us on a daily basis.
I guess the point is: For almost three years, we engineering managers have worked this forum to make our DTV operations as error free as possible. We maintain the site to keep track of problems and frustrations that we might, otherwise, not be aware of. We are diligent in resolving problems when they are brought to our attention. Cut us some slack on issues like this football game. It's not like someone purposely did this to irratate you. Ted is a good man and cares as much about his station's DTV franchise as anyone else does. I'm sure he has spent time and energy resolving whatever issue - if, in fact, it was a local problem - occurred on Sunday.