Originally posted by Dawgdaes
My question is do any of my observations with regards to the picture geometry seem wrong? Is this the way it is?
Does anyone have any thoughts on how to deal with CC in a more effective manner?
Your set has excessive overscan for HD inputs. This is common - and often treatable - but fixing it typically requires access to the service menu, which is intended only for "qualified" TV technicians.
There are "tweaking" guides all over the internet for most televisions, I believe. Hopefully, you can find your model's guide and do the adjustment yourself. I read somewhere that InHD occasionally broadcasts some test patterns that can be used to evaluate and set your overscan. I don't have cable, so I don't know what the schedule is.
If you're not comfortable doing it yourself, call a Panasonic service technician and leave the Circuit City clowns out of it. If they are that clueless, you don't want them messing around in your service codes, anyway.
Excessive overscan is often set at the factory to avoid edge distortion service calls. Many times, factory settings can be adjusted to show more picture without causing any ill effects.
However, you may find, as I did with my Mitsubishi, that you can't adjust all the overscan out without exposing some picture distortion near the edges. This is the main reason overscan exists (to hide the distortion), and it varies from set to set. I have to leave a little extra overscan (6-8%) on all edges because of this.